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Field Systems Engineer - Military Health IT (DDIL)
Rackner
Remote, United States
Field Systems Engineer - Military Health IT (DDIL)
Added 1 min ago
OS
Senior Software Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
We are seeking a Senior Software Engineer to be a primary technical contributor on the Multimode Threat Engagement Simulation Platform. You will own significant portions of the stack…
Added 1 min ago
OS
Lead Software Engineer/Technical Program Manager
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
We are seeking a Lead Software Engineer / Technical Program Manager to own both the technical architecture and program execution of the Multimode Threat Engagement Simulation Platform - a…
Added 1 min ago
OS
Systems Cybersecurity Engineer
Odyssey Systems Cons
Colorado Springs, CO
- $31,533 USD / year
Odyssey is recruiting for a senior System Cybersecurity Engineer to join our elite team at Peterson Space Force Base in Colorado Springs, Colorado. In this role, you will be a hands-on…
Added 1 min ago
UO
Senior Software Engineer (Limited-Term)
University of Colorado Denver
Boulder, CO
- $95,000 to $104,440 USD / year
We're seeking a thoughtful, collaborative engineer to join our team and help us design, develop, and maintain a comprehensive financial forecasting and grant management application used by…
Added 12 mins ago
AI PROMPT ENGINEER (CI POLYGRAPH REQUIRED)
NorthHill Technology
Reston, VA
NorthHill Technology Resources has a need for an AI Prompt Engineer to support a Federal Intelligence Agency in Reston, VA. This is direct-hire role with our client, a highly-respected…
Added 15 mins ago
G
Manufacturing Engineer
GPAC
Gainesville, GA
- $57,000 to $85,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 17 mins ago
Aerospace PPE Requirements Lead Systems Engineer
HX5, LLC
US-OH-Brook Park, OH
HX5 is currently seeking a senior-level systems engineer to join our team in Brook Park, Ohio in support of the GEARS contract at NASA Glenn Research Center.
Added 17 mins ago
Lunar Module Descent Engine Controller (LMDE)
HX5, LLC
US-TX-Houston, TX
Build and lead a capable, collaborative team to deliver high-quality aerospace hardware and systems through development, manufacturing, testing, certification, and sustaining engineering.
Added 20 mins ago
G
Manufacturing Engineer
GPAC
Albany, NY
- $80,000 to $100,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 23 mins ago
Telecommunications Engineer, Fiber
SpaceX
College Station, TX
As a Telecommunications Engineer at SpaceX, you will work in a complex environment designing and supporting a variety of critical infrastructure. The IT Network Infrastructure Engineering…
Added 24 mins ago
Aviation Safety Assistant (Office Automation)
Federal Aviation Administration
Memphis, TN
…instructor, flight instructor, mechanic, repairman, and flight engineer. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as…
Added 28 mins ago
SA
Engineer I, Software - Perception - New Grad - 6135
Shield AI
Washington, DC
- $77,200 to $211,200 USD / year
…of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic…
Added 28 mins ago
SA
Engineer I, Software - Autonomous Pilot Integration - New Grad - 6125
Shield AI
Washington, DC
- $77,200 to $211,200 USD / year
…of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic…
Added 31 mins ago
Systems Engineer/Integrated Product Team Lead(IPT)
SAIC
Denver, CO
SAIC is seeking an Integrated Systems Engineer/Integrated Product Team Lead (IPT) to join the National Security and Space Sector (NSS). You would work on a joint Intelligence Community (IC)…
Added 31 mins ago
TT
Senior Full-Stack Engineer
True Talent Solutions Partners
Remote, United States
- $200,000 to $275,000 USD / year
- Design, deploy, and maintain production systems, with a focus on reliability, performance, and maintainability.
Added 31 mins ago
Forward Deployed Engineer
True Talent Solutions Partners
Remote, United States
…understand complex operational workflows, deploy AI agents into live systems, and deliver measurable business…
Added 31 mins ago
TT
Research Crawling Engineer
True Talent Solutions Partners
Remote, United States
- $160,000 to $250,000 USD / year
Join a data infrastructure team building large-scale web data collection systems for AI research and model development. This role focuses on reliable, high-volume crawling and dataset…
Added 31 mins ago
TT
Senior Power Electronics Engineer
True Talent Solutions Partners
Torrance, CA
- $150,000 to $200,000 USD / year
Join a hands-on avionics team developing power systems and electronics for hypersonic flight vehicles. You will own critical hardware subsystems from initial design through validation and…
Added 31 mins ago
TT
Software Engineer, Marketplace
True Talent Solutions Partners
San Francisco, CA
- $250,000 to $300,000 USD / year
…will partner closely with the growth team to create tools and systems that help experts get assessed, onboarded, and matched to projects…
Added 35 mins ago
Quality Engineer
Cannon Industries
Rochester, NY
In this position, the Quality Engineer works as a direct liaison between Manufacturing, Engineering and Quality to ensure the shop floor is effective in producing quality product for our…
Added 35 mins ago
Senior Machine Learning Engineer
Canopy
Remote, United States
As a Senior Machine Learning Engineer within the AI Squad at Canopy and reporting to the Director of AI Engineering, you’ll contribute to the development of cutting-edge AI solutions to…
Added 40 mins ago
Senior Manufacturing Process Engineer
Abbott Diagnostics Scarborough, Inc.
ME
The position of Senior Manufacturing Process Engineer is within our Infectious Disease Business Unit located in Scarborough, Maine. This role is responsible for leading manufacturing…
Added 41 mins ago
C
Mid-Level AI Engineer
Clera
San Francisco, CA
- $150,000 to $180,000 USD / year
Join the core product team at a pre-seed B2B SaaS company building agentic systems to automate complex workflows across enterprise and regulated industries. You will build and operate…
Added 44 mins ago
Engineer Supervisor
E11EVEN Club Hotel & Residences
Miami, FL
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per hotel standards or authority having jurisdiction.

Quality Technology Services, LLC

Enterprise IT Support Engineer I

United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Enterprise IT Support Engineer I will be responsible for aiding where needed for common desktop support issues while performing with little supervision. This position will require a broad knowledge of common desktop support issues. A proven ability to successfully analyze and perform problem resolution with an emphasis on customer satisfaction is a must. Successful candidate will possess an established background supporting end users in a dynamic environment and the ability to meet demanding deadlines when necessary.

RESPONSIBILITIES, other duties may be assigned.

Stewarding incoming desktop support tickets through timely acknowledgement, notation, and resolution
Handling desktop support escalations regarding hardware, software, and networking elements
Providing support for both on-premises and remote employees (national and international)
Provide desktop support to end-users, troubleshooting issues related to Windows and MacOS devices, software, and peripheral equipment
Provide onsite assistance for Systems Engineers when needed
Deployment of end-user equipment and maintaining inventory
Participate in the design of new or changing systems
Participate in functional test planning and testing for the assigned tasks
Participate in process improvement and documentation for any supported systems and services
Stay current with changes in the technical area of expertise
Work with the team to ensure the quality of the assigned task(s), functional area(s) or project(s)
Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution
Provide weekly status reports on individual projects and tasks

BASIC QUALIFICATIONS

Associates degree or equivalent professional experience
Two or more years of desktop support and customer support experience
One or more years of experience & knowledge of Windows 10/11, MacOS, iOS/iPadOS, network connectivity, and support of peripheral devices (printers, scanners, etc.)
Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office 365, Adobe, Cisco products
Working knowledge of Hybrid Azure/Entra Active Directory, fundamental Windows and/or MacOS security, and file and share permissions

PREFERRED QUALIFICATIONS

One or more years of experience with administration of Mobile Device Management solutions (Microsoft Intune, Jamf)
Familiarity with ServiceNow
Familiarity with Remote Monitoring & Management (RMM) solutions (Bomgar, Teamviewer, etc.)
Familiarity with Cisco VPN solutions (AnyConnect, Secure Connect)
A+ Certification

KNOWLEDGE, SKILLS AND ABILITIES

Excellent interpersonal skills with the ability to interface with all levels of the organization
Self-starter with the ability to work independently in a fast-paced team environment
Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This position is Bonus eligible. In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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