Jobs in the United States

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Added 1 min ago
PI
Sr Software Engineer
PayPal, Inc.
San Jose, CA
- $143,500 to $212,850 USD / year
3+ years of professional experience building enterprise-level software, ideally in risk, fraud, or payments systems.
Added 1 min ago
Founding GTM Engineer
Clera
San Francisco, CA
- Background as a product-minded engineer, technical builder, or sales engineer, ideally in AI or B2B software.
Added 2 mins ago
UG
Senior Principal AI/ML Product Engineer- Full Stack
UnitedHealth Group
Boston, MA
- $184,600 to $316,500 USD / year
The Sr Principal AI/ML Engineer, AI & Product Office owns the hardest technical bets and the foundation the team builds on, and builds and deploys the AI-enabled products that help the…
Added 3 mins ago
Senior Industrial Engineer
Readerlink Distribution Services
Romeoville, IL
The Senior Industrial Engineer is responsible for developing, implementing, and sustaining optimal, cost-effective distribution processes, engineered labor standards, and labor management…
Added 4 mins ago
S
GPU Kernel Engineer
Sciforium
San Francisco, CA
- $190,000 to $250,000 USD / year
We are seeking a highly skilled GPU Kernel Engineer who is passionate about pushing the limits of performance on modern accelerators. In this role, you will design and optimize custom GPU…
Added 4 mins ago
Liaison Engineer Intern - Summer 2027
Sierra Nevada Corporation
Vandalia, OH
…aviation, it is a leading prime manned and unmanned aircraft systems integrator for innovative, high-performance ISR and aviation systems. Its end-to-end Command, Control, Computers,…
Added 4 mins ago
Chief Engineer
Sierra Nevada Corporation
Plano, TX
Experience with hardware/software integration, real-time embedded systems, and C4ISR systems
Added 4 mins ago
Network Engineer
Canopy Standard
Jackson, MS
The Network Engineer is responsible for the design, implementation, administration, and support of the organization's network infrastructure, including Cisco Meraki firewalls, Cisco ASA…
Added 4 mins ago
UG
Lead AI/ML Engineer - Office Based - Eden Prairie, MN
UnitedHealth Group
Eden Prairie, MN
- $145,500 to $249,500 USD / year
As a Lead AI/ML Engineer on the Optum Technology team, you will drive the design, development, and deployment of enterprise-grade machine learning models and artificial intelligence…
Added 5 mins ago
Quality Engineer III, Test Environment
Blue Origin Personnel, LLC
United States
Blue National Security is seeking a Quality Engineer to support hardware and software test and verification operations. You will make sure that test and build activities on safety-critical…
Added 5 mins ago
Lead Embedded SW Test & Verification Engineer
Blue Origin Personnel, LLC
United States
…Design Assurance and Certification (DA&C) team, which provides Systems Engineering, and the VTB team responsible for the integrated test environment. PIL capabilities may be hosted within…
Added 5 mins ago
Optical Design/ Coating Engineer
Blue Origin Personnel, LLC
Denver, CO · Huntsville, AL
Blue Origin is seeking a detail-oriented Optical Design/ Coating Engineer to design, develop, and optimize advanced optics/ coatings supporting our next-generation space vehicles, sensors,…
Added 5 mins ago
Sr Fluids Design Engineer
Blue Origin Personnel, LLC
Space Coast, FL
We are seeking a Sr Fluids Engineer to join our team. This position involves developing, testing, and implementing fluid systems for our aerospace projects. The ideal candidate will have…
Added 5 mins ago
Autonomy Software Systems Engineer Sr – New Glenn
Blue Origin Personnel, LLC
Space Coast, FL · Denver, CO
We are seeking dynamic software systems Engineers to join our New Glenn team at Blue Origin. In this role, you will have end-to-end responsibility for a New Glenn autonomy software…
Added 6 mins ago
Software Engineer
Truist Bank
Raleigh, NC · Charlotte, NC
Independently designs, develops, tests, and maintains complex software solutions that meet business and user needs. Emphasizes delivering scalable, reliable, and high-quality applications…
Added 7 mins ago
Principal Platform Engineer - People Systems
Apple
Sunnyvale, CA
When you engineer for People Systems, your users are Apple’s most vital asset: its People. We are seeking a visionary Application Architect to shape the technical strategy for People…
Added 7 mins ago
Senior Production Site Reliability Engineer - PH
Walt Disney Pictures
Glendale, CA
…Disney Kids & Family Technology team as a Senior Production Systems Reliability Engineer. In this role, you will develop and support cloud solutions for DKF productions and…
Added 7 mins ago
Lead Full Stack Engineer – Java, Microservices & APIs
Elavon, Inc.
Atlanta, GA
We are seeking an experienced Lead Software Engineer to provide hands-on technical leadership across the software development lifecycle. This role will lead solution design and development,…
Added 8 mins ago
WW
Sr. Systems Engineer
World Wide Technology
Maryland Heights, MO
- $120,000 to $130,000 USD / year
…collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the…
Added 8 mins ago
X
IT Support Engineer (Hybrid - Phoenix)
Xantrion
Phoenix, AZ
- $55,000 to $65,000 USD / year
Provide technical support as assigned for issues related to computer systems, software, and hardware.
Added 9 mins ago
Lead Software Engineer
JPMC page
Chicago, IL
As a Lead Software Engineer at JPMorganChase within the Consumer Community Banking Digital Technology department, you are an integral part of an agile team that works to enhance, build, and…
Added 10 mins ago
Customer Success LATAM
GitLab
Remote, United States
A technical background in software development or systems engineering, including comfort discussing architecture, workflows, and implementation tradeoffs.
Added 11 mins ago
Senior or Principal Civil Engineer
Worley
AB, CA
As a Senior or Principal Civil Engineer, you will lead and deliver civil engineering solutions for environmental remediation, landfill, closure, restoration, and related infrastructure…
Added 11 mins ago
Data Centre Field Support Engineer (L2)
NTT America, Inc.
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 11 mins ago
Data Centre Field Support Engineer (L2)
NTT America, Inc.
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…

Quality Technology Services, LLC

Enterprise IT Support Engineer I

United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Who we are:

As a global leader in digital infrastructure, QTS designs, builds and operates advanced data centers that support strategic AI, cloud and digital transformation initiatives. We are driven by a mission to connect the world for good and our people make it possible. Every single day, the creativity, dedication and genuine care for our communities are what push us forward and make this a truly special place to be. The Enterprise IT Support Engineer I will be responsible for aiding where needed for common desktop support issues while performing with little supervision. This position will require a broad knowledge of common desktop support issues. A proven ability to successfully analyze and perform problem resolution with an emphasis on customer satisfaction is a must. Successful candidate will possess an established background supporting end users in a dynamic environment and the ability to meet demanding deadlines when necessary.

RESPONSIBILITIES, other duties may be assigned.

Stewarding incoming desktop support tickets through timely acknowledgement, notation, and resolution
Handling desktop support escalations regarding hardware, software, and networking elements
Providing support for both on-premises and remote employees (national and international)
Provide desktop support to end-users, troubleshooting issues related to Windows and MacOS devices, software, and peripheral equipment
Provide onsite assistance for Systems Engineers when needed
Deployment of end-user equipment and maintaining inventory
Participate in the design of new or changing systems
Participate in functional test planning and testing for the assigned tasks
Participate in process improvement and documentation for any supported systems and services
Stay current with changes in the technical area of expertise
Work with the team to ensure the quality of the assigned task(s), functional area(s) or project(s)
Respond quickly and effectively to production issues and taking responsibility for seeing those issues through resolution
Provide weekly status reports on individual projects and tasks

BASIC QUALIFICATIONS

Associates degree or equivalent professional experience
Two or more years of desktop support and customer support experience
One or more years of experience & knowledge of Windows 10/11, MacOS, iOS/iPadOS, network connectivity, and support of peripheral devices (printers, scanners, etc.)
Demonstrated expertise in standard workplace applications, including but not limited to Microsoft Office 365, Adobe, Cisco products
Working knowledge of Hybrid Azure/Entra Active Directory, fundamental Windows and/or MacOS security, and file and share permissions

PREFERRED QUALIFICATIONS

One or more years of experience with administration of Mobile Device Management solutions (Microsoft Intune, Jamf)
Familiarity with ServiceNow
Familiarity with Remote Monitoring & Management (RMM) solutions (Bomgar, Teamviewer, etc.)
Familiarity with Cisco VPN solutions (AnyConnect, Secure Connect)
A+ Certification

KNOWLEDGE, SKILLS AND ABILITIES

Excellent interpersonal skills with the ability to interface with all levels of the organization
Self-starter with the ability to work independently in a fast-paced team environment
Must be capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor

TOTAL REWARDS

This role is also eligible for a competitive beneﬁts package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; ﬂexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company beneﬁts.

This position is Bonus eligible. In addition to a variety of benefit packages, QTS goes above and beyond for our employees:

Roth and Traditional 401(k) matching contributions with immediate vesting
Every employee is bonus or commission eligible
Generous PTO, Paid Volunteer Days Plus Floating Holidays
Stock Purchase Plan (SPP)
11 paid Holidays Annually/Holiday compensation when worked
Pet and Legal Insurance
Q-Rest Sabbatical Program
Q-Anniversary Service Award Program
Parental Leave
Military Benefits Package
QTS Charitable Matching Gift Program
QTS Scholarship for Employee Dependents
QTS Crisis Fund
Wellness Program
Tuition Reimbursement Program

QTS is an Equal Opportunity Employer. Learn more: Equal Opportunity Employer/Veterans/Disabled

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English) Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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