Central Dispatcher

Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

Pay: $70,300.00 - $80,000.00 per year

Job Summary:

This position is responsible for relationships with all QC locations across the country, with a heavy focus on the West Coast market. This position will be working directly with company Drivers and/or Independent Contractors. Quality operates on a 24/7 basis. As such, this position will be expected to participate in an on-call schedule. This schedule will vary based on location and business needs.

Duties/Responsibilities:

• Actively engage drivers daily in safety and complacency related conversation to help drive the QC Safety Culture.
• Ensure drivers' hours of service are properly updated in the ISAAC system or other system defined by the QC Safety Team, and make necessary authorized updates.
• Work with Operations Manager, QC Safety Manager, or HR (company driver only) to develop needed disciplinary actions consistent with the QC Safety and HR Corrective Action processes
• Review system tools and data to provide relevant information to drivers regarding safety, customer service, regulatory, and company policy compliance.
• Validate driver dispatch plans to ensure compliance with regulations and company policies.
• Know and manage each driver's individual earnings and time-at-home requirements.
• Maintain daily communication with team members and drivers.
• Counsel drivers on safety, compliance, and service issues as needed, to include written documentation provided by Safety and/or HR when needed.

Skill/Knowledge Requirements:

• Good communication and interpersonal skills.
• Experience with DOT Requirements, CSA expectations, and Safety procedures.
• Highly proficient computer skills must be comfortable using a computer and various software programs.

Education and Experience:

• 4+ years truck transportation industry experience or 4-year degree preferred.

• 2+ years of experience in a leadership or management position.

Position Type/Expected Hours of Work: This is a full-time position, in office, 5 days a week.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office and computer equipment. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.

This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunities

Winsome Enterprises Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.