Customer Service Representative

Qualified Staffing is seeking a full-time Customer Service Representative to support operations for client in McDonough, GA.

Schedule: Mon-Fri 8am-5pm

Pay: $15.00 per hour

Responsibilities:

• Communicate effectively with clients and healthcare providers, including interpretation if bilingual
• Maintain patient confidentiality and comply with HIPAA guidelines
• Schedule and confirm appointments, follow communication scripts, and reschedule missed appointments
• Assist clients with intake forms and navigating available services
• Handle all client inquiries with professionalism and care
• Collect payments, reconcile daily funds, and enter client data accurately into the system
• Support front desk operations and adapt to changing procedures
• Serve as a liaison and advocate for patients when needed
• Stay current on medical terminology and procedures
• Maintain an organized and efficient work environment

Qualifications:

• High School Diploma or GED required.
• At least two years of administrative or clerical experience.
• Strong customer service skills and proficiency in Microsoft Office.
• Experience in a medical or public health setting is a plus.
• Bilingual (Spanish) is preferred but not required.

Requirements:

All candidates must meet immunization requirements at their own expense prior to onboarding. Immunizations must be completed within 24 hours of onboarding and include:

2 doses MMR or laboratory proof

1 dose of Tdap

Recent TB skin test (or chest X-ray if previously positive)

Why work for Qualified Staffing?

Weekly pay

Referral bonuses

No fee to applicants!

We offer a benefits package including healthcare, vacation, holiday pay, and 401K!

APPLY NOW TO SCHEDULE AN INTERVIEW TODAY! #INDCon