Practice Manager - Northwest Indiana

Serving Schererville and Valparaiso, Indiana | QualDerm Partners Two communities. One opportunity to lead, inspire, and make a difference. Are you a hands-on healthcare professional who enjoys developing teams, improving operations, and creating exceptional patient experiences? QualDerm Partners is seeking an Area Practice Manager to support our dermatology practices in Schererville and Valparaiso, Indiana. In this role, you’ll connect people, processes, and patient care across both Northwest Indiana locations. You’ll partner with physicians and regional leadership to keep daily operations running smoothly, help staff succeed, and create a welcoming environment for every patient who walks through our doors. What You’ll Do

• Lead across two practices: Oversee daily operations in Schererville and Valparaiso, including patient registration, appointment and surgery scheduling, incoming calls, and medical records management.
• Build and support strong teams: Collaborate with Human Resources to recruit, interview, onboard, and train staff while providing ongoing coaching and performance feedback.
• Keep patient care moving: Coordinate staffing coverage to meet clinic needs and support efficient, cost-conscious operations.
• Elevate the patient experience: Address patient and referral concerns with professionalism and turn feedback into meaningful improvements.
• Partner with physicians and leadership: Communicate practice progress, identify operational challenges, and recommend solutions.
• Support financial performance: Work with billing and finance leaders on patient accounts, billing concerns, budgets, and related business needs.
• Improve how we work: Strengthen workflows, communication, and procedures while evaluating facility and technology needs.
• Pitch in alongside your team: Help with registration, scheduling, payments, and other office responsibilities when needed.

What You’ll Bring

• High school diploma or equivalent.
• Three to five years of experience in a healthcare office.
• Knowledge of medical practice operations and medical terminology.
• Strong communication, organization, and problem-solving skills.
• A collaborative leadership approach and the ability to coach staff, navigate concerns, and build effective relationships.
• Confidence managing competing priorities in a busy clinical setting.
• Proficiency with Microsoft Office and the ability to adapt to new technology.
• Ability to work on-site at both the Schererville and Valparaiso practices, with travel between locations as needed.

Schedule & Work Setting This is a salaried, exempt position supporting both practice locations. Work generally occurs Monday through Friday during normal business hours, typically within 7:00 a.m.–5:00 p.m., with schedules varying by practice and business needs. Why QualDerm Partners? At QualDerm Partners, we bring together skilled providers and dedicated teams across dermatology, skin cancer care, aesthetics, and related specialties. As an Area Practice Manager, you’ll have the opportunity to shape the daily experience of our staff and patients while working with physicians and regional leaders who share a commitment to quality care. Bring your initiative, your team spirit, and your passion for healthcare. Apply today to help lead our Schererville and Valparaiso practices forward!

Requirements

• Proven experience in leading and building an organization
• 3--5 years of prior management experience in an environment where you were responsible for managing a P&L as well as daily staffing schedules
• Financial acumen
• Forecasting
• Understanding of daily reporting and how to manage a P&L
• Achieving profitability and patient mix goals
• Exceptional communication and strong knowledge and application of the English language, including grammar and spelling
• High level of customer service execution
• Tech savvy
• Clinical understanding
• Ability to work within tight deadlines
• Innovation! Must be able to proactively drive operational and clinical efficiency to keep Pinnacle on the leading edge
• Bachelor's Degree plus but will consider candidates with experience in lieu of degree(s)

Benefits

Benefits of joining Qualderm Partners:

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.