Senior Project Manager

Company Description QAD | Redzone is redefining manufacturing and supply chains through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars - Redzone (frontline empowerment), Adaptive Applications (the intelligent enterprise backbone), and Champion AI (agentic AI for manufacturing) - QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, operational resilience, and rapid time-to-value.

Job Description

We are looking for a consultative, highly strategic Senior Project Manager to lead enterprise-class ERP software implementations across North America. In this role, you will quarterback complex, high-visibility digital transformations - ranging from focused 9-month modernization initiatives (250K+)tomulti-year,multi-million-dollar(3M–$4M+) global enterprise deployments. You will manage the entire project lifecycle, driving disciplined scope execution, tight budget adherence, and customer change management across both Fixed-Price and Time & Materials (T&M) delivery models. You are someone who blends Big Four/Tier-1 consulting rigor with modern delivery agility: comfortable leveraging Professional Services Automation tools (Certinia/FinancialForce) to manage financials and resource allocation, while integrating cutting-edge AI workflows and test automation to compress delivery timelines and eliminate implementation friction.

What You'll Do

• End-to-End Enterprise Delivery: Direct full-lifecycle ERP implementations from kickoff through Business Process Workshops (BPWs), Conference Room Pilots (CRP1/CRP2), User Acceptance Testing (UAT), cutover, go-live, and hypercare.
• Commercial & Financial Governance: Manage project economics across Fixed-Price and T&M engagements. Maintain project margin targets, run billing and milestone forecasts, trigger resource requests, and track project health using our PSA backbone (Certinia).
• Change Control & SOW Administration: Enforce rigorous scope management and formal change orders. Lead crucial alignment conversations with client leadership when deliverables or customer commitments deviate from the Statement of Work.
• Executive Steering & Stakeholder Alignment: Lead executive steering committee reviews, establish transparent status reporting, manage cross-functional partner dependencies, and provide proactive risk mitigation.
• AI-Augmented Project Management: Utilize generative AI tools to audit SOWs against kickoff deliverables, synthesize customer workshop transcripts into baseline configuration
• specs, rapidly identify project risk patterns, and elevate client communications.
• Quality & Test Automation: Partner with technical and functional consulting teams to drive testing automation, accelerating validation cycles and capturing structured post-implementation lessons learned.

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Qualifications

Qualifications

• 8+ years of proven project management experience leading complex, enterprise-scale software implementations, specifically within ERP, supply chain, or manufacturing execution environments.
• Full-Lifecycle Track Record: Direct leadership through at least 2 to 3 completed, end-to-end enterprise software implementations from initial discovery through go-live and transition.
• Contract Model Expertise: Demonstrated mastery managing both Fixed-Price and Time & Materials (T&M) contract deliverables, budget margins, and scope boundaries.
• Consulting Heritage: Background within a major systems integrator, Big Four / Top 5 consulting firm (e.g., KPMG, Deloitte, PwC, EY, Accenture), or specialized enterprise software professional services organization.
• PSA Fluency: Practical hands-on experience using modern Professional Services Automation platforms (Certinia / FinancialForce, NetSuite OpenAir, or equivalent) to manage utilization, resourcing, and revenue recognition.
• Executive Communication & Virtual Presence: Polished, structured verbal and written communication with demonstrated credibility commanding executive steer-co presentations in both on-camera virtual environments and boardroom settings.
• Travel Flexibility: Ability and willingness to travel up to 50% for high-impact project milestones (client kickoffs, process workshops, critical testing cycles, and weekend go-live cutovers).

Nice-to-Have

• Hands-on familiarity with QAD ERP; however, deep experience with other Tier-1/Tier-2 enterprise systems (SAP, Oracle, Microsoft Dynamics 365, Infor) is welcomed.
• Practical adoption of AI tools (Claude, ChatGPT, Gemini, Copilot) integrated into daily project management operations and documentation workflows.
• Familiarity with automated ERP testing frameworks and business process re-engineering.
• PMP, PMI-ACP, or PRINCE2 certification.

Who Thrives Here

• Curious Problem Solvers: You don't just follow checklists; you dig into business processes, learn platform intricacies proactively, and navigate ambiguity with confidence.
• Outcome Guardians: You hold the line on project scope and quality with diplomatic firmness, ensuring both QAD and the customer cross the finish line successfully.
• Prepared & Present Professionals: You show up structured, prepared, and engaged - whether facilitating a remote steering committee session or walking the plant floor during cutover.

Additional Information

• Target Base Salary: $150,000 – $165,000 USD (commensurate with experience).
• Comprehensive Benefits Package: Inclusive of medical, dental, and vision coverage, 401(k) matching, and generous paid time off (PTO).
• Virtual-First Flexibility: Work remotely from anywhere in the East or Central US regions (convenient access to a major airport required for on-site client milestones).
• Equal Opportunity Employer: QAD is committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

About QAD:

QAD | Redzone is redefining manufacturing and supply chains through its intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars - Redzone (frontline empowerment), Adaptive Applications (the intelligent backbone), and Champion AI (Agentic AI for manufacturing) - QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, resilience, and growth in just 90 days.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.