Jobs in the United States

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RF
Assistant Branch Manager - Sales Manager Trainee (Bilingual Preferred)
Republic Finance, LLC
Denton, TX
- $45,000 USD / year
We give you all of the tools that you need to succeed and grow into a Branch Manager position! As an entry-level ABM, you will go through an 18 - 24 month on-the-job paid training program…
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Systems Analyst
Missouri State University
MO
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GB
AI SOCIAL MEDIA MARKETING MANAGER
Grand Beach Suites Hotel
Miami Beach, FL
- $80,000 to $90,000 USD / year
The ideal candidate has hands-on experience with AI tools, strong writing and design skills, and the ability to use data to improve marketing results. This position combines AI-powered…
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Vice President, Revenue Cycle Operations
CommUnityCare Health Centers
Austin, TX
…scorecards, benchmarking, predictive analytics, and decision-support tools that translate data into measurable action.• Ensure revenue cycle technology, data, and workflows support internal…
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Marketing Specialist - Local
Rally House
Lenexa, KS
Experience with email marketing platforms, social media management tools, or ecommerce platforms preferred
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MGR, HUMAN RESOURCES (COLLEGE STATION, TX)
Compass Group
College Station, TX
Provides support and tools to unit management to build relations and make presentation at schools, organizations, community associates and job fairs regarding the organization and…
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CG
Marketing Intern, Chartwells Higher Ed / California State University - Channel Islands
Compass Group
Camarillo, CA
- $16.9 USD / hour
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Project Manager Analyst
BNH
Arnold AFB, TN
- $66,300 to $91,100 USD / year
Familiarity with project management tools (e.g., scheduling software, reporting tools, dashboards)
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PI
Engineering Technician II- Thermal
Polaris Industries Inc.
MN
- $27.4 to $35 USD / hour
Prepare and instrument vehicles for testing using equipment such as thermocouples, anemometers, data acquisition systems, and diagnostic tools.
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EXECUTIVE CHEF
Compass Group
FORT WORTH, TX
…pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning…
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Guest Services Agent
SpringHill Suites Colorado Springs North Air Force Academy
Colorado Springs, CO
…acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With…
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Project Coordinator
Cummings Electrical
Fort Worth, TX
Proficient in Microsoft Office tools including Word, Excel, PowerPoint, and MS Outlook, Bluebeam
Added 1 min ago
Software Development Process Engineer
Quest Global
Erie, PA
Rich experience in root cause analysis techniques using different Quality control tools, like 5-why, Fishbone etc.
Added 1 min ago
Store Manager
Carter's
Florence, SC
Added 1 min ago
Laborer
Florida Crystals / ASR Group
South Bay, FL
Safely use hand tools and other equipment required for assigned tasks.
Added 1 min ago
Field Representative II, MS Onsite Technical Support
Ricoh
Houston, TX
�· Moderate dexterity �· regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.
Added 1 min ago
Express Service Technician
Auto Dealership VII, LLC
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
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GM Certified Diesel Technician
Auto Dealership VII, LLC
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
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Automotive Technician
Auto Dealership VII, LLC
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
Added 1 min ago
Entry Level Technician
GAHYG Imports, Inc.
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
Added 1 min ago
Entry Level Technician-2
GAHYG Imports, Inc.
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
Added 1 min ago
Entry Level Technician
Auto Dealership VII, LLC
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
Added 1 min ago
Entry Level Technician
GAHYG Imports, Inc.
United States
…automotive retailer, we offer factory training, cutting-edge tools, and a clear path to…
Added 1 min ago
PA
Autonomous Vehicle Technician - San Francisco 94124 HOURLY PAY up to $70
Prime Auto Cosmetics, Inc.
United States
- $22.8 to $70 USD / hour
Utilize advanced diagnostic tools to perform root-cause analysis and resolve recurring system issues.
Added 1 min ago
GS
Software Engineer - ML Infrastructure
Gray Swan AI
Remote, United States
- $130,000 to $185,000 USD / year
- Develop internal tools and automation that improve the developer experience for model training, experimentation, evaluation, and iteration.

Q2 Software, Inc.

Associate Application Support Analyst

Lincoln, NE, United States

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Job details

Experience: Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Posting language: English
Posted: Nov 9, 2026

Original job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology - and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week - featuring learning, community service, and culture-building experiences - we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2’s Risk & Fraud Management Software Solutions. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred.

RESPONSIBILITIES

Provide first-line telephone technical support for Q2’s Risk & Fraud Management Software Solutions
Troubleshoot and resolve basic customer problems in a timely manner
Accurately record, categorize, and document all customer interactions using a case tracking system
Establish case priorities and provide regular updates on open issues
De-escalate customer concerns and manage expectations
Use available tools, procedures, and documentation to resolve technical problems
Provide step-by-step guidance and “how-to” assistance to customers
Manage individual open case queue and handle new assignments daily
Escalate unresolved issues to appropriate teams per guidelines
Perform data or configuration changes in production environments with high attention to detail
Test emergency product fixes from the development team when required
Follow internal change control procedures for product modifications
Ensure compliance with security, availability, confidentiality, and privacy policies
Collaborate with internal teams (implementation, development, etc.)
Communicate key customer issues to Operations Management as needed

EXPERIENCE AND KNOWLEDGE

Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Intermediate SQL skills preferred
Understanding of remote support tools and basic networking concepts
Previous experience in software support or delivery (enterprise/mid-sized preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to quickly learn new software and technologies
Customer service experience preferred; must demonstrate a respectful and helpful approach
Troubleshooting experience is a plus
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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