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UC
Hourly Pooled - Part Time Sales Associate (Electronics) - University Store
UW Candidate Experience
Laramie, WY
- From $12 USD / hour
- Part-time
As the Electronics associate you will be the center of customer experience in our Apple Authorized Campus Store. You will match students, faculty, and staff with the right computer – making…
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CG
Hospitality Ambassador
Compass Group
Los Angeles, CA
- $20 to $23 USD / hour
Communicates requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), IT (computer issues), AV technology (meeting room technical…
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CG
HOUSEKEEPER (FULL and PART TIME)
Compass Group
OLIVE BRANCH, MS
- $15 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER (FULL TIME)
Compass Group
New Lenox, IL
- $16.8 to $20 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER (FULL TIME)
Compass Group
New Lenox, IL
- $16.8 to $20 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER (FULL and PART TIME)
Compass Group
MEMPHIS, TN
- $15 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER LEAD (FULL and PART TIME)
Compass Group
MEMPHIS, TN
- $15 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER LEAD (FULL and PART TIME)
Compass Group
OLIVE BRANCH, MS
- $15 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER LEAD (FULL TIME)
Compass Group
Harrisburg, PA
- $16 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
LC
PT Sales Associate
LOVESAC COMPANY
Lees Summit, MO
- $16.5 to $18.36 USD / hour
Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience…
Added just now
LC
PT Sales Associate
LOVESAC COMPANY
Atlanta, GA
- $15 to $16.5 USD / hour
Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience…
Added just now
LC
PT Sales Associate
LOVESAC COMPANY
Omaha, NE
- $16.5 to $18.36 USD / hour
Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience…
Added just now
CG
HOUSEKEEPER (FULL TIME)
Compass Group
Conroe, TX
- $16 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
HOUSEKEEPER (FULL TIME)
Compass Group
Charlotte, NC
- $17 USD / hour
- Full-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
FLOOR TECHNICIAN (FULL and PART TIME)
Compass Group
OLIVE BRANCH, MS
- $15 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
CG
FLOOR TECHNICIAN (FULL and PART TIME)
Compass Group
MEMPHIS, TN
- $15 USD / hour
- Part-time
Crothall provides specialized, high-quality, innovative support services exclusively to the healthcare industry. As the market leader in Environmental Services (EVS), we support nearly…
Added just now
Beauty Advisor
Ulta Beauty, Inc.
Redmond, OR
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Added 1 min ago
Associate Vice President, Paid Media
Bath and Body Works
New York, NY
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 1 min ago
J
Part Time Quick Lube Technician
United States
- Part-time
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Added 1 min ago
J
Part Time Quick Lube Technician
United States
- Part-time
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Added 1 min ago
Automotive Sales Associate - MINI of Las Vegas
JRJ Investments, Inc.
United States
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.…
Added 1 min ago
Used Car Sales Associate - AutoNation Chrysler Dodge Jeep Ram North Richland Hills
Auto Dealership VII, LLC
United States
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.…
Added 1 min ago
Sales Associate - AN Ford Torrance
Peyton Cramer Ford
United States
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment.…
Added 1 min ago
PA
Autonomous Vehicle Technician - San Francisco 94124 HOURLY PAY up to $70
Prime Auto Cosmetics, Inc.
United States
- $22.8 to $70 USD / hour
…traditional automotive or mechanical fields into advanced mobility…
Added 1 min ago
General Manager
AN San Jose Luxury Imports, Inc.
United States
Experience and desire to work with technology

Q2 Software, Inc.

Associate Application Support Analyst

Lincoln, NE, United States

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Job details

Experience: Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Posting language: English
Posted: Nov 9, 2026

Original job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology - and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week - featuring learning, community service, and culture-building experiences - we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2’s Risk & Fraud Management Software Solutions. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred.

RESPONSIBILITIES

Provide first-line telephone technical support for Q2’s Risk & Fraud Management Software Solutions
Troubleshoot and resolve basic customer problems in a timely manner
Accurately record, categorize, and document all customer interactions using a case tracking system
Establish case priorities and provide regular updates on open issues
De-escalate customer concerns and manage expectations
Use available tools, procedures, and documentation to resolve technical problems
Provide step-by-step guidance and “how-to” assistance to customers
Manage individual open case queue and handle new assignments daily
Escalate unresolved issues to appropriate teams per guidelines
Perform data or configuration changes in production environments with high attention to detail
Test emergency product fixes from the development team when required
Follow internal change control procedures for product modifications
Ensure compliance with security, availability, confidentiality, and privacy policies
Collaborate with internal teams (implementation, development, etc.)
Communicate key customer issues to Operations Management as needed

EXPERIENCE AND KNOWLEDGE

Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Intermediate SQL skills preferred
Understanding of remote support tools and basic networking concepts
Previous experience in software support or delivery (enterprise/mid-sized preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to quickly learn new software and technologies
Customer service experience preferred; must demonstrate a respectful and helpful approach
Troubleshooting experience is a plus
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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