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Operations Director
Chick-fil-A
Levittown, NY
- $65,000 to $72,000 USD / year
…experience for our guests and our team. Our Chick-fil-A offers a leadership development program that emphasizes personal growth and allows directors to play a major role in the influence…
Added just now
Store Manager
Carter's
Florence, SC
Added 1 min ago
Maintenance Assoc Technician - 3rd shift - Reynoldsburg
Bath and Body Works
Reynoldsburg, OH
…with engineering professionals, construction professionals, DC Operations and brand leadership in order to support both short- and long-term strategies for all brands. Associate Maintenance…
Added 1 min ago
Analyst, Chief of Staff Office
Bath and Body Works
Columbus, OH
2-3 years of relevant experience in business operations, project or program coordination, strategy, finance, communications, administration, or a related field.
Added 1 min ago
Senior Director of Research & Innovation
St Francis House NWA Inc
Springdale, AR
Identify opportunities to embed research within clinical operations across 30+ clinic sites, ensuring direct connection to patient care and outcomes.
Added 1 min ago
Associate Director for Outside Interests & Conflicts of Interests
University of Michigan
Ann Arbor, MI
Provide vision and leadership in directing the Medical School OID/COI program to ensure that:
Added 1 min ago
Quality Improvement Specialist
Hackensack Meridian Health
Perth Amboy, NJ
…Officer and local Director of Patient Safety & Quality to provide leadership for quality & safety improvement initiatives. The Quality Improvement Specialist collaborates with HMH…
Added 1 min ago
HM
Quality Improvement Specialist - Patient Safety and Quality
Hackensack Meridian Health
Perth Amboy, NJ
- From $92,144 USD / year
…Officer and local Director of Patient Safety & Quality to provide leadership for quality & safety improvement initiatives. The Quality Improvement Specialist collaborates with HMH…
Added 1 min ago
BC
Clinical Services Manager – Crisis
Benton County (OR)
Corvallis, OR
- $41.55 to $56.65 USD / hour
Responsible for the clinical operations, personnel management, and workflow implementation for Crisis & Forensics shifts. This position provides direct administrative and clinical oversight…
Added 1 min ago
B&
Afterschool Program Manager
Boys & Girls Club Of Utah County
Provo, UT
- $20 to $23 USD / hour
The Program Manager is responsible for the overall leadership, administration, safety, and daily operation of an assigned Boys & Girls Club afterschool program. This role oversees…
Added 1 min ago
Sr. TPM - Satellite RF Systems
Amazon Kuiper Manufacturing Enterprises LLC
Redmond, WA
We are seeking a Senior Technical Program Manager (TPM) to lead Satellite Radio Frequency (RF) product development. This role sits at the intersection of systems engineering, hardware,…
Added 1 min ago
Senior Supply Chain Manager, Equipment, Global Supplier Managment
Amazon US Services LLC
Nashville, TN · Arlington, VA · Houston, TX
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Added 1 min ago
Senior Program Manager, SSD-Direct
Amazon.com Services LLC
Nashville, TN · Bellevue, WA
Sub-Same Day Direct (SSD-D) is looking for a Sr. Program Manager with a delivery record and proven program management experience to own and execute strategic, cross-functional operations…
Added 1 min ago
Multi-Site EHS Manager III
Amazon.com Services LLC
Sumner, WA · Portland, OR
As a WHS Manager, you'll be the site's safety champion, leading our Global WHS Program implementation. You'll combine hands-on safety management with strategic thinking to protect our most…
Added 1 min ago
BRIC Supervisor - Overnight
Burlington Coat Factory Whse. Corp.
United States
…Investigation Center (BRIC) Team! This is Burlington’s Security Operations Center (SOC)--a premier Global Security Operations Center (GSOC) focused on physical security, threat & risk…
Added 1 min ago
Manager Trainee
Tower Loan of Mississippi, LLC
Albertville, AL
At Tower Loan, we’re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience…
Added 2 mins ago
Senior MEP Estimator
Suffolk
Boston, MA
Collaborate with the preconstruction, operations, and design teams to develop project budgets, cost models, and cash flow projections.
Added 2 mins ago
Education Operations Manager
Indianapolis Zoo
Indianapolis, IN
Collaborate with Education leadership and other Zoo departments to enhance efficiency, communication, and program delivery.
Added 2 mins ago
Quality Systems & Compliance Lead
United States
Serve as the primary operational compliance liaison between IT, cybersecurity personnel, department leadership, and manufacturing operations.
Added 2 mins ago
Environmental Testing Project Manager I - III
Alliance Technical Group
Charlotte, NC
Support Stack Emissions Testing Operations Managers
Added 2 mins ago
Lab Director
Alliance Technical Group
United States
Provide strategic leadership and direction for laboratory operations.
Added 2 mins ago
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Operations Manager Trainee
PDS Health
Houston, TX
- $24.25 to $34 USD / hour
The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The…
Added 3 mins ago
Line Cook - Hilton Cabana Miami Beach Resort
Hilton
Miami Beach, FL
…and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now,…
Added 3 mins ago
UF
Night Warehouse Admin Coordinator
US Foods, Inc.
Englewood, CO
- $24 to $29 USD / hour
The Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper…
Added 3 mins ago
Warehouse Associate
Parksite
Carlstadt, NJ
…detail-oriented Warehouse Associates to join our growing distribution operations. This is an excellent opportunity for individuals who thrive in a fast-paced environment and want to build a…

Q2 Software, Inc.

Associate Application Support Analyst

Lincoln, NE, United States

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Job details

Experience: Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Posting language: English
Posted: Nov 9, 2026

Original job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology - and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week - featuring learning, community service, and culture-building experiences - we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2’s Risk & Fraud Management Software Solutions. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred.

RESPONSIBILITIES

Provide first-line telephone technical support for Q2’s Risk & Fraud Management Software Solutions
Troubleshoot and resolve basic customer problems in a timely manner
Accurately record, categorize, and document all customer interactions using a case tracking system
Establish case priorities and provide regular updates on open issues
De-escalate customer concerns and manage expectations
Use available tools, procedures, and documentation to resolve technical problems
Provide step-by-step guidance and “how-to” assistance to customers
Manage individual open case queue and handle new assignments daily
Escalate unresolved issues to appropriate teams per guidelines
Perform data or configuration changes in production environments with high attention to detail
Test emergency product fixes from the development team when required
Follow internal change control procedures for product modifications
Ensure compliance with security, availability, confidentiality, and privacy policies
Collaborate with internal teams (implementation, development, etc.)
Communicate key customer issues to Operations Management as needed

EXPERIENCE AND KNOWLEDGE

Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Intermediate SQL skills preferred
Understanding of remote support tools and basic networking concepts
Previous experience in software support or delivery (enterprise/mid-sized preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to quickly learn new software and technologies
Customer service experience preferred; must demonstrate a respectful and helpful approach
Troubleshooting experience is a plus
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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