Jobs in the United States

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Added 1 min ago
Maintenance Assoc Technician - 3rd shift - Reynoldsburg
Bath and Body Works
Reynoldsburg, OH
The Associate Maintenance Technician will work in collaboration with engineering professionals, construction professionals, DC Operations and brand leadership in order to support both…
Added 1 min ago
Analyst, Chief of Staff Office
Bath and Body Works
Columbus, OH
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 1 min ago
Autonomous Vehicle Technician - Houston 77028
Prime Auto Cosmetics, Inc.
United States
…operation. The technician collaborates closely with engineering, operations, and field safety teams to resolve escalated issues, execute technical projects, and provide subject-matter…
Added 1 min ago
PA
Autonomous Vehicle Technician - San Francisco 94124 HOURLY PAY up to $70
Prime Auto Cosmetics, Inc.
United States
- $22.8 to $70 USD / hour
…Junior Technician ensures vehicle readiness, supports fleet operations, and follows established safety and technical…
Added 1 min ago
General Manager
AN San Jose Luxury Imports, Inc.
United States
Driving the business through a high-level of involvement in the day-to-day operations
Added 1 min ago
Sales Specialist, Equity Mining - Honda Roseville
Auto Car, Inc.
United States
…as identifying conquest customers in our service drives. The Associate will maximize utilization of the Equity Mining Tool (EMT), AutoNation’s proprietary Equity Mining software, to…
Added 1 min ago
P
Production Materials Coordinator
PeopleReady
Eagle Pass, TX
- $14 USD / hour
As a PeopleReady associate you'll benefit from:
Added 1 min ago
Patient Business Associate
University of Michigan
Remote, United States
The Outpatient Financial Clearance and Authorization team is looking for a full-time Patient Business Associate to provide timely and thorough insurance and financial risk assessment review…
Added 1 min ago
Patient Business Associate
University of Michigan
Remote, United States
The Outpatient Financial Clearance and Authorization team is looking for a full-time Patient Business Associate to provide timely and thorough insurance and financial risk assessment review…
Added 1 min ago
Associate Director for Outside Interests & Conflicts of Interests
University of Michigan
Ann Arbor, MI
The Medical School Office of Regulatory Affairs is seeking a highly responsible and skilled Associate Director to lead and direct the School's outside interest disclosure (OID) and conflict…
Added 1 min ago
HM
Food Service Associate (Per Diem) - Evening
Hackensack Meridian Health
Red Bank, NJ
- From $17.62 USD / hour
The Food Service Associate prepares and delivers patient meals within strict deadlines while maintaining high level of patient satisfaction for food and nutrition. Responsibilities include…
Added 1 min ago
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Warehouse Associate - 1443
Fetch
Fort Lauderdale, FL
- $16.5 USD / hour
…Fetch Market, and flexible storage solutions, Fetch streamlines operations for property teams while creating unmatched convenience for residents. Operating nationwide with rapid growth…
Added 1 min ago
Area Manager- E-commerce-Sun-Wed, Night Shift
ID Logistics
Henrico, VA
…supporting e-commerce, omnichannel, or direct-to-consumer (DTC) operations where speed, accuracy, and customer satisfaction are critical. This individual is passionate about developing…
Added 1 min ago
GI
Administrative Assistant / Receptionist
GOODWILL IND OF THE CHESAPEAKE INC
Baltimore, MD
- $19.38 USD / hour
Associate degree or higher in Business Administration or related field.
Added 1 min ago
SL
Value Stream Team Leader - Weekend Shift
Sportech, LLC
Elk River, MN
- $28.5 to $32.5 USD / hour
The Value Stream Team Leader is a lead position responsible for overseeing the daily operations of the Assembly or Machining department including safety, staffing, maintenance, problem…
Added 1 min ago
Senior Manager, Process Optimization
Otsuka Pharmaceutical Development and Commercialization, Inc.
Princeton, NJ
The Senior Manager, Process Optimization within the Center of Excellence (CoE) for Trial Operations, under the direction of the Associate Director/Director, Clinical Operations, is…
Added 1 min ago
Engineering Operations Technician
Amazon Data Services, Inc.
Hermiston, OR
…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 1 min ago
Multi-Site EHS Manager III
Amazon.com Services LLC
Sumner, WA · Portland, OR
…This role offers an exciting opportunity to directly impact associate wellbeing while driving operational…
Added 1 min ago
Mechatronics & Robotics Tech
Amazon.com Services LLC
Fort Myers, FL
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries…
Added 1 min ago
Data Center Technician (Night)
Amazon Data Services, Inc.
Glendale, AZ
…innovative technology platform, ensuring seamless data center operations that power millions of businesses and services…
Added 1 min ago
BRIC Supervisor - Overnight
Burlington Coat Factory Whse. Corp.
United States
…Investigation Center (BRIC) Team! This is Burlington’s Security Operations Center (SOC)--a premier Global Security Operations Center (GSOC) focused on physical security, threat & risk…
Added 1 min ago
Manager, Supply Chain Inventory Excellence
BCF Whse. of Edgewater Park, Inc.
00509, DC
…and implementing sustainable solutions while partnering with Operations, Finance, Asset Protection, and Internal Audit to strengthen controls, optimize inventory performance, and develop a…
Added 1 min ago
Store Manager
Burlington Coat Factory of TX, Inc.
United States
As a Store Manager, you’ll be responsible for successfully managing all store operations tasks to maximize sales results while bringing “Our Burlington” values to life in your store. You…
Added 2 mins ago
Education Operations Manager
Indianapolis Zoo
Indianapolis, IN
The Indianapolis Zoo is seeking an Education Operations Manager to lead operational planning, strengthen customer service processes and support educational experiences that connect…
Added 2 mins ago
Manufacturing Supervisor
Bloom Energy
Newark, DE
Implement new assembly process and operations

Q2 Software, Inc.

Associate Application Support Analyst

Lincoln, NE, United States

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Job details

Experience: Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Posting language: English
Posted: Nov 9, 2026

Original job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology - and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week - featuring learning, community service, and culture-building experiences - we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2’s Risk & Fraud Management Software Solutions. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred.

RESPONSIBILITIES

Provide first-line telephone technical support for Q2’s Risk & Fraud Management Software Solutions
Troubleshoot and resolve basic customer problems in a timely manner
Accurately record, categorize, and document all customer interactions using a case tracking system
Establish case priorities and provide regular updates on open issues
De-escalate customer concerns and manage expectations
Use available tools, procedures, and documentation to resolve technical problems
Provide step-by-step guidance and “how-to” assistance to customers
Manage individual open case queue and handle new assignments daily
Escalate unresolved issues to appropriate teams per guidelines
Perform data or configuration changes in production environments with high attention to detail
Test emergency product fixes from the development team when required
Follow internal change control procedures for product modifications
Ensure compliance with security, availability, confidentiality, and privacy policies
Collaborate with internal teams (implementation, development, etc.)
Communicate key customer issues to Operations Management as needed

EXPERIENCE AND KNOWLEDGE

Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Intermediate SQL skills preferred
Understanding of remote support tools and basic networking concepts
Previous experience in software support or delivery (enterprise/mid-sized preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to quickly learn new software and technologies
Customer service experience preferred; must demonstrate a respectful and helpful approach
Troubleshooting experience is a plus
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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