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Associate Vice President, Paid Media
Bath and Body Works
New York, NY
Drive adoption of a multi-layered measurement framework, partnering with Analytics, Consumer Insights, Finance, and agencies to turn performance data and incrementality learnings into…
Added 1 min ago
Environmental Services Representative- Multiple Openings
HMH - Houston Methodist Hospital - The Methodist Hospital
United States
Assumes responsibility for growth and development. Participates in continuing education and in-service programs.
Added 1 min ago
Senior Program Manager, SSD-Direct
Amazon.com Services LLC
Nashville, TN · Bellevue, WA
Sub-Same Day Direct (SSD-D) is looking for a Sr. Program Manager with a delivery record and proven program management experience to own and execute strategic, cross-functional operations…
Added 1 min ago
Manager Trainee
Tower Loan of Mississippi, LLC
Albertville, AL
At Tower Loan, we’re committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and experience…
Added 3 mins ago
CC
Customer Service Representative
Community Choice Financial Family of Brands
Elk Grove, CA
- $21 USD / hour
…assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable,…
Added 3 mins ago
CC
Assistant Store Manager
Community Choice Financial Family of Brands
Beaver Dam, WI
- $16.5 USD / hour
Paid on-the-job training and a comprehensive new hire program.
Added 3 mins ago
CC
Customer Service Representative
Community Choice Financial Family of Brands
Denton, TX
- $15 USD / hour
…assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable,…
Added 4 mins ago
Regional Director, Operations (Eyecare)
SEES MANAGEMENT LLC
Birmingham, AL
Support talent development, succession planning, and high-performing team cultures.
Added 4 mins ago
VDC Manager - Nashville
Turner Construction
Nashville, TN
Oversee VDC staff resources for performance and development, identify appropriate training to help with employee development needs.
Added 5 mins ago
Cashier
SpartanNash Associates, LLC
Lewiston, MI
…to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts,…
Added 5 mins ago
Residency Coordinator - FT, Days - Washington Twnship (Hybrid)
Kennedy University Hospitals, Inc
Gloucester County, NJ
The program coordinator is a key member of the Residency Program Leadership Team and works collaboratively with Program Director and Associate Program Directors for all administrative,…
Added 6 mins ago
CO
Battalion Chief
City of Calimesa
Calimesa, CA
- $70,105.04 to $89,473.76 USD / year
…Commander or command officer as appropriate; assists with the development and implementation of Department policies, procedures, programs, and operational plans; coordinates activities with…
Added 6 mins ago
Material Synthesis & Characterization Technologist
ExxonMobil
Spring, TX
Support research, development, and optimization of catalytic materials by providing critical data on thermal stability, surface properties, and active site density.
Added 6 mins ago
Resident Services Coordinator (RSC)
National Housing Trust
Baltimore, MD
NHT has a staff of 50+ across five program areas: Policy, Lending, Real Estate Development, Community Outreach and Impact (COI), and Energy Solutions. Our hallmark is our cross-functional,…
Added 6 mins ago
Managed Care Contract Manager - PN 20087084 (Medicaid Health Systems Administrator 1)
State of Ohio
Columbus, OH
Qualifications: Completion of graduate core program in business, management or public administration, public health, health administration, social or behavioral science or public finance 12…
Added 7 mins ago
IT Architect, Solution Architect, SAP FAR (Hybrid)
Eversource Energy Service Company
Berlin, CT · Westwood, MA
…order to identify areas in need of improvement, and overseeing development teams. Regularly update the company on any developments in systems architecture…
Added 7 mins ago
VP
Strategic Operations Lead (Central / West)
Vend Park
Remote, United States
- $125,000 to $145,000 USD / year
- Work across operations and finance to manage staffing costs, vendor spend, and other operating expenses, identifying efficiencies without compromising service quality.
Added 7 mins ago
VP
Strategic Operations Lead (East)
Vend Park
Remote, United States
- $125,000 to $145,000 USD / year
- Work across operations and finance to manage staffing costs, vendor spend, and other operating expenses, identifying efficiencies without compromising service quality.
Added 7 mins ago
Salesforce Delivery Lead
Accenture LLP Company
NY
…we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data,…
Added 7 mins ago
Technology/Supply Chain Planning Delivery Lead
Accenture LLP Company
NY
Stakeholder Engagement: Regularly communicate with internal stakeholders (e.g., executive team, sales, finance) to provide updates on planning performance and to ensure alignment on goals.
Added 7 mins ago
Ecosystem Resale Sr Manager
Accenture LLP Company
NY
…cross-functional teams ( Client teams, other sellers in the account ,finance, legal, delivery) to enable sales and resolve…
Added 8 mins ago
Associate Application Support Analyst
Q2 Software, Inc.
Lincoln, NE
…in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through…
Added 8 mins ago
Senior Implementation Engineer
Q2 Software, Inc.
Cary, NC · Lincoln, NE · Austin, TX · Charlotte, NC
…in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through…
Added 8 mins ago
Onboarding & Learning Programs Specialist
Q2 Software, Inc.
Austin, TX
…in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through…
Added 8 mins ago
JP
2027 Human Resources Analyst Development Program - Full-Time Analyst (New York Metro)
JPMC page
NY
- Full-time
As a 2027 Human Resources Analyst Development Program Full Time Analyst at JPMorganChase within Human Resources, you will be working on live problems alongside HR product owners, analytics…

Q2 Software, Inc.

Associate Application Support Analyst

Lincoln, NE, United States

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Job details

Experience: Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Posting language: English
Posted: Nov 9, 2026

Original job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology - and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week - featuring learning, community service, and culture-building experiences - we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2’s Risk & Fraud Management Software Solutions. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred.

RESPONSIBILITIES

Provide first-line telephone technical support for Q2’s Risk & Fraud Management Software Solutions
Troubleshoot and resolve basic customer problems in a timely manner
Accurately record, categorize, and document all customer interactions using a case tracking system
Establish case priorities and provide regular updates on open issues
De-escalate customer concerns and manage expectations
Use available tools, procedures, and documentation to resolve technical problems
Provide step-by-step guidance and “how-to” assistance to customers
Manage individual open case queue and handle new assignments daily
Escalate unresolved issues to appropriate teams per guidelines
Perform data or configuration changes in production environments with high attention to detail
Test emergency product fixes from the development team when required
Follow internal change control procedures for product modifications
Ensure compliance with security, availability, confidentiality, and privacy policies
Collaborate with internal teams (implementation, development, etc.)
Communicate key customer issues to Operations Management as needed

EXPERIENCE AND KNOWLEDGE

Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Intermediate SQL skills preferred
Understanding of remote support tools and basic networking concepts
Previous experience in software support or delivery (enterprise/mid-sized preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to quickly learn new software and technologies
Customer service experience preferred; must demonstrate a respectful and helpful approach
Troubleshooting experience is a plus
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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