Jobs in the United States

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Beauty Advisor
Ulta Beauty, Inc.
Redmond, OR
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine…
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AG
Young Adult Case Manager - Crawford County Independent Living
AUBERLE GROUP
Meadville, PA
- $19.5 USD / hour
Associate’s degree and 1 year of experience working with youth, or
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RN
Kingsburg Center
Kingsburg, CA
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Sales associate
Carter's
Bala Cynwyd, PA
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C
Sales associate
Carter's
Long Beach, CA
- $17 to $19.25 USD / hour
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Seasonal Associate
Carter's
Fort Worth, TX
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Seasonal Associate
Carter's
Canutillo, TX
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Sales Associate
Carter's
Garland, TX
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Retail Brand Experience Supervisor-PEMBROKE COMMONS
Bath and Body Works
Pembroke Pines, FL
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
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Retail Assistant Manager (Assistant Brand Experience Leader)-PARAMUS PARK SHOPPING CENTER
Bath and Body Works
Paramus, NJ
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
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Associate Vice President, Paid Media
Bath and Body Works
New York, NY
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
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Express Service Technician
Auto Dealership VII, LLC
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
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GM Certified Diesel Technician
Auto Dealership VII, LLC
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
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Automotive Technician
Auto Dealership VII, LLC
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
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Entry Level Technician
GAHYG Imports, Inc.
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
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Entry Level Technician-2
GAHYG Imports, Inc.
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Added just now
Entry Level Technician
Auto Dealership VII, LLC
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Added just now
Entry Level Technician
GAHYG Imports, Inc.
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Added just now
PA
Autonomous Vehicle Technician - San Francisco 94124 HOURLY PAY up to $70
Prime Auto Cosmetics, Inc.
United States
- $22.8 to $70 USD / hour
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General Manager
AN San Jose Luxury Imports, Inc.
United States
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Added 1 min ago
Patient Business Associate
University of Michigan
Remote, United States
The Outpatient Financial Clearance and Authorization team is looking for a full-time Patient Business Associate to provide timely and thorough insurance and financial risk assessment review…
Added 1 min ago
Patient Business Associate
University of Michigan
Remote, United States
The Outpatient Financial Clearance and Authorization team is looking for a full-time Patient Business Associate to provide timely and thorough insurance and financial risk assessment review…
Added 1 min ago
Research Area Specialist Assoc
University of Michigan
Ann Arbor, MI
A research team at the University of Michigan School of Social Work seeks a part-time Research Area Specialist Associate to support a funded project Money for the People, which supports…
Added 1 min ago
OR
Wireless Retail Sales Associate - W1330
OSL Retail Services Inc
LIMA, OH
- $17 USD / hour
Added 1 min ago
Area Manager- E-commerce-Sun-Wed, Night Shift
ID Logistics
Henrico, VA
Drive associate engagement by fostering an inclusive work environment that encourages collaboration, recognition, and continuous improvement

Q2 Software, Inc.

Associate Application Support Analyst

Lincoln, NE, United States

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Job details

Experience: Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Posting language: English
Posted: Nov 9, 2026

Original job description

As passionate about our people as we are about our mission.

Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology - and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week - featuring learning, community service, and culture-building experiences - we create opportunities to connect, grow, and make an impact.

SUMMARY Q2 is seeking an Associate Application Support Analyst to provide technical support to external customers using Q2’s Risk & Fraud Management Software Solutions. This role is ideal for someone with strong communication skills, a customer-first attitude, and a background in application support. The position involves phone-based troubleshooting, case documentation, and issue resolution across mid-sized applications. Familiarity with Windows OS/Server and SQL is preferred.

RESPONSIBILITIES

Provide first-line telephone technical support for Q2’s Risk & Fraud Management Software Solutions
Troubleshoot and resolve basic customer problems in a timely manner
Accurately record, categorize, and document all customer interactions using a case tracking system
Establish case priorities and provide regular updates on open issues
De-escalate customer concerns and manage expectations
Use available tools, procedures, and documentation to resolve technical problems
Provide step-by-step guidance and “how-to” assistance to customers
Manage individual open case queue and handle new assignments daily
Escalate unresolved issues to appropriate teams per guidelines
Perform data or configuration changes in production environments with high attention to detail
Test emergency product fixes from the development team when required
Follow internal change control procedures for product modifications
Ensure compliance with security, availability, confidentiality, and privacy policies
Collaborate with internal teams (implementation, development, etc.)
Communicate key customer issues to Operations Management as needed

EXPERIENCE AND KNOWLEDGE

Bachelor’s degree in a relevant field or equivalent experience (0–2 years); advanced degree holders may apply with no experience
Intermediate SQL skills preferred
Understanding of remote support tools and basic networking concepts
Previous experience in software support or delivery (enterprise/mid-sized preferred)
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to quickly learn new software and technologies
Customer service experience preferred; must demonstrate a respectful and helpful approach
Troubleshooting experience is a plus
Knowledge of banking practices is helpful

This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare - offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact - in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

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