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PwC

GRC/IRM ServiceNow Technology Implementation Solutions – Manager

Cleveland, OH, United States

The salary range for this position is: $99,000 - $232,000.

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Job details

Pay: The salary range for this position is: $99,000 - $232,000.
Experience: At least 5 years of experience
Posting language: English
Posted: Nov 11, 2026

Original job description

The Opportunity

As a GRC/IRM ServiceNow Technology Implementation Solutions Manager you will lead client support work focused on designing and implementing technology solutions that help organizations manage governance, risk, and compliance needs within our Advisory practice. As a Manager you will guide teams, coach staff, and direct project workstreams while using business knowledge, technology fluency, and sound judgment to deliver work that aligns with client objectives and firm quality expectations. In this role at PwC, you will support the design, configuration, and deployment of ServiceNow-enabled risk and compliance capabilities, working across governance, controls, reporting, and process improvement efforts for clients navigating complex regulatory environments.

Responsibilities

Leading ServiceNow implementation workstreams for governance, risk, and compliance solutions across cyber, data, and technology risk functions
Managing client delivery activities for compliance, controls, reporting, and risk management capabilities within GRC platforms
Coordinating design sessions to translate regulatory, control, and operational needs into platform configurations and process flows
Guiding teams through planning, execution, testing, and deployment of technology-enabled compliance solutions
Reviewing solution designs, deliverables, and project milestones to validate alignment with client requirements and program timelines
Coaching team members on functional technologies, implementation methods, and issue resolution across multiple workstreams
Developing relationships with client stakeholders to gather requirements, discuss risks, and identify opportunities for process improvement
Applying knowledge of GRC frameworks, compliance standards, and regulatory reporting to support effective technology implementations

What You Must Have

At least a Bachelor's degree
At least 5 years of experience

What Sets You Apart

ServiceNow GRC or IRM implementation experience in client environments
Leading technology workstreams across planning, budgeting, execution, and delivery
Mentoring teams through compliance platform design, configuration, and deployment
Applying governance, risk, and compliance knowledge to system solutions
Coordinating across clients, stakeholders, and technical teams during issue resolution
Translating regulatory requirements into scalable ServiceNow workflows

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

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Jobs in the United States