Senior Sales Manager

Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept,

reimagining the traditional mini golf and dining experience. With its welcoming, high-energy

environment, tech-infused mini golf and delicious menu packed with familiar favorites and

exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in

innovation and built for connection, our goal is to bring a sense of belonging to our

associates and guests alike.

Working at Puttshack:

At Puttshack, we take fun to the next level. With over 20 venues globally and counting,

we’re a fast-growing team of talented, hands-on go-getters who take pride in the work we

do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves

the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for

the best people to join our growth journey. If you’re inspired by new ideas and love bringing

them to life, then we have the perfect canvas for you!

Position Summary:

The Senior Sales Manager drives revenue for on-site events by owning the full sales cycle

from prospecting to closing and partnering with the on site operations team to deliver

seamless guest experiences. Key duties include managing key accounts, expanding local

corporate and social business, and analyzing performance to refine strategy. Success is

measured by revenue growth, event profitability, guest satisfaction, and retention. We are

looking for someone with hospitality/event sales experience, proven quota attainment,

strong negotiation and presentation skills, CRM proficiency, and the ability to “lead the

way”.

This position will be onsite at our Puttshack Pittsburgh Venue Monday through Friday.

Position Responsibilities may include, but not limited to:

• Bring your 'A' Game to work every day to drive revenue by meeting and exceeding

sales goals

• Lead the way by prospecting, upselling, handling guest recovery, communication,

networking, prioritization, and time management.

• Collaborate with Director of Operations and Executive Chef to ensure high level

event execution

• Identify key corporate accounts in market, reach out via multiple touchpoints and

develop relationships with decision makers to grow event sales

• Review local donation requests for brand alignment
• Contribute to sales goal by booking events and providing exceptional customer

service, working with clients through every step of the planning process

• Actively prospect for new business through cold calling, site tours, office visits,

trade shows, social media, local marketing events and networking events

• Attend networking events to build relationships in the local business community

and help grow the Puttshack brand

• Build relationships with hotels, DMCs, CVBs and Chambers of Commerce for

referrals

• Work with Business Development Manager to perform competitive market analysis

and identify associations to join to help drive sales and establish Puttshack in the

local community

• Attend weekly manager meetings and 1 on 1s with Director of Operations
• Create commission report after end of each period
• Collaborate with National Sales Team to create marketing assets and identify

sponsorship opportunities to drive group sales

• Other projects or duties as assigned

Required Skills and Experience:

• Prior experience as a Director of Sales or Sales Manager in a high volume ($2M+

annual event revenue) restaurant, hotel, or entertainment environment

• 5-7+ years event sales experience
• Skilled at working collaboratively with multiple departments as well as coaching,

mentoring and developing a team

• Overall knowledge of the local area businesses and existing client base
• Strong presentation and negation skills
• Experience with prospecting, cold calling, developing leads list, strategic planning

and budgeting Excellent communication, time management, presentation, and

organization skills

• Ability to go above and beyond, demonstrating meaningful care in everything you do
• A high level of emotional intelligence and overall self-awareness
• High school diploma or equivalent
• Ability to work flexible hours, including evenings, weekends, and holidays
• This position must pass a post-offer background check

Physical Requirements:

• Physical activities on a continuous basis for up to 10 hours, including

standing, walking, bending, sitting, and occasional lifting up to 40 lbs. may be

required.

• The venue may include slick surfaces, stairs, narrow spaces, and navigating

complex areas.

• The noise level in the work environment is typically moderate to high.
• Frequent use of telephone/video conferencing, and usage of a computer

and keyboard to communicate through written means.

• The physical demands described above are representative of those that must

be met by an associate to successfully perform the essential functions and

responsibilities of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions and responsibilities.

Benefits:

We have a guest service mindset and treat our associates the same way, offering our fulltime, eligible associates:

• Health/dental/vision coverage options
• 401(k) matching
• Company paid Life and AD&D Insurance
• Voluntary short term and long term Disability Insurance
• Generous PTO, including paid parental leave
• Associate discounts (FREE mini golf!)
• Pet Insurance
• Flex Spending Accounts
• …and more!

Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status