Field Operations & Service Specialist

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms

Company Overview Puddle Pool Services is a premier, customer-focused pool care franchise committed to delivering exceptional residential maintenance, equipment service, and water chemistry solutions. We pride ourselves on operational excellence, reliable field execution, and building lasting client relationships throughout our communities.

Position Summary We are seeking a motivated, dependable, and experienced professional to join our expanding team. This role is ideal for a self-starter who enjoys working independently in the field, takes pride in high-quality craftsmanship, and is eager to develop into a leadership and supervisory track as our local territory scales.

Key Responsibilities

• Test, analyze, and balance water chemistry to maintain optimal pool health and clarity.
• Perform comprehensive cleaning, routine maintenance, and equipment inspections for pumps, filters, heaters, and related systems.
• Identify early-stage mechanical or structural issues and communicate preventive solutions to homeowners.
• Foster professional relationships with residential clients, delivering exceptional customer service and representing the Puddle brand standard.
• Complete daily route management, digital dispatch logging, and route efficiency tracking.

Qualifications & Requirements

• 1+ years of hands-on professional pool cleaning, route servicing, or direct water chemistry experience.

• Strong work ethic, exceptional attention to detail, and a commitment to operational safety.
• Comfort working outdoors independently and managing a physical field schedule.
• Valid driver’s license and a reliable driving record.
• Mechanically inclined with a high willingness to learn advanced system maintenance and certifications.
• Strong interpersonal communication skills and a solution-oriented, professional attitude.