Jobs in the United States

25+ jobs

Save this search

Added just now
Center Operations Director
Concentra
Bartow, FL
Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
Added just now
Production Associate - Day Shift
Palmer-Donavin
Etna, OH
The Assembly/Tear Down Associate is responsible for disassembling and preparing units for the paint or stain process. This role plays an important part in maintaining product quality and…
Added just now
Production Associate - Day Shift
Palmer-Donavin
Etna, OH
The Paint & Stain Associate is responsible for mixing paints, applying coatings, monitoring finish quality, and performing touch-up work within the Pre-Finish Department. This hands-on role…
Added just now
MS
Assistant Teacher CDC
Missouri State University
MO
- $15 USD / hour
Certification: Child Development Associate (CDA) credential is preferred.
Added just now
LR
Sales Associate
LZB Retail, Inc.
Bolingbrook, IL
- $11 to $15 USD / hour
Consistently execute the company selling process to deliver a positive and efficient customer experience.
Added just now
Associate, Multinationals Coverage
Scotiabank
New York City, NY
…products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking,…
Added just now
Associate, Equity Derivatives Options Trader
Scotiabank
New York City, NY
Experience using AI-assisted development tools and large language models to support research, software development, data analysis, and process automation is an asset
Added just now
Learning Business Partner
Mars IS US
United States
…the daily flow of work, directly enabling business growth and Associate skill…
Added just now
Production Shift Manager - Nights
Royal Canin USA Inc
United States
…safety, quality, continuous improvement, performance management, associate development, team engagement, and operating results for the night shift through hands-on leadership of our…
Added just now
J
Hotel Chocolat - Seasonal Retail and Barista Associate (Hubbard Woods, Winnetka, IL)
United States
- $18 USD / hour
This position is for a Seasonal Associate from November 2026 to January 2027 with the potential to become a permanent associate based on performance and business need.
Added just now
Logistic Leader - 1st Shift
Northwestern Flavors, LLC - 0530
United States
Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates following self-managed,…
Added just now
BO
Activities Manager
Blaine of Cascadia LLC
Blaine, WA
- $22 to $25 USD / hour
A culture of growth and development with opportunities for continuing education
Added 1 min ago
Design Associate
Michael Baker International
Rocky Hill, CT
The Design Associate will support multidisciplinary planning and design projects through site analysis, concept development, documentation, and project coordination. This role works closely…
Added 1 min ago
Associate Director, Study Management
Precision for Medicine
Frederick, MD
The Associate Director, Study Management will work effectively across multiple scientific teams to direct the delivery of study milestones within cost, time, and quality requirements.…
Added 1 min ago
L
Retail Sales – Part Time
Lowes
Oakland, MD
- $15 to $15.6 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 1 min ago
L
Retail Sales – Part Time
Lowes
Lake Elsinore, CA
- $16.9 to $17.2 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 1 min ago
L
Retail Sales – Part Time
Lowes
North Chesterfield, VA
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 2 mins ago
L
Retail Sales – Part Time
Lowes
Federal Way, WA
- $18 to $19.45 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 2 mins ago
L
Retail Sales – Part Time
Lowes
Danbury, CT
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 2 mins ago
Associate Banker I (20 Hours Weekly) Westhampton Beach
TD Bank, N.A.
Westhampton Beach, NY
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 mins ago
Associate Banker II - Stafford (40 hour)
TD Bank, N.A.
Manahawkin, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 mins ago
Associate Banker I - Hammonton (20 hour)
TD Bank, N.A.
Hammonton, NJ
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 mins ago
L
Retail Sales – Part Time
Lowes
South Boston, VA
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 2 mins ago
L
Retail Sales – Part Time
Lowes
Chesapeake, VA
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…
Added 2 mins ago
L
Retail Sales – Part Time
Lowes
Vestal, NY
- $16 to $16.15 USD / hour
- Part-time
As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent…

Public Partnerships LLC

Supervisor 1, Operations Program Support

United States

Compensation: $70,000-$75,000

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $70,000-$75,000
Experience: Experience: 2+ years of experience in customer service or client support, with at least 1 year in a supervisory or leadership role.
Posting language: English
Posted: Nov 3, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business. Public Partnerships LLC (PPL) provides helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We will, along with a diverse alliance of service partners across the state, support the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions.

Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve.

Learn more about PPL and CDPAP at https://pplfirst.com/cdpap

Duties & Responsibilities:

Role Overview The Ops Program Support Supervisor is responsible for overseeing the day-to-day operations of the Program Support and Outreach Specialist team, ensuring that high standards of customer service are met. This role involves managing a team of Program Support and Outreach specialists providing coaching and support, addressing complex client concerns, and maintaining a positive and productive team environment. The Ops Program Support Supervisor plays a key role in delivering excellent service to clients while ensuring that team performance aligns with company goals.

Team Supervision: Oversee a team of Program Support and Outreach Specialist, providing guidance, coaching, and feedback to ensure high levels of performance and quality of service.
Performance Management: Monitor and evaluate team performance against KPIs (Key Performance Indicators) and service standards. Conduct regular performance reviews and provide constructive feedback.
Team Leadership & Staff Engagement: Responsible for conducting regular one-on-one check-ins with staff and leading team meetings to provide guidance, monitor progress, and foster team alignment with organizational goals
Client Support: Handle escalated customer inquiries, concerns, or complaints, ensuring timely and effective resolutions while maintaining high customer satisfaction.
Training & Development: Assist in onboarding and training new team members and ensure ongoing development through regular coaching and skills training.
Process Improvement: Identify opportunities to improve customer service processes, workflows, and tools. Collaborate with the team to implement changes that increase efficiency and client satisfaction.
Quality Assurance: Ensure that all customer interactions meet company standards for quality, professionalism, and compliance with policies and regulations
Scheduling & Coordination: Assist in managing staff scheduling and coordinate coverage to ensure uninterrupted operational support, including adjusting shifts, managing time-off requests, and responding to real-time staffing needs.
Reporting: Generate regular reports on team performance, customer feedback, and key metrics. Use data to identify trends and provide insights to the Manager, Ops Program Support.
Collaboration: Work closely with other departments (e.g., Operations, Registration, Compliance) to address client needs and improve the overall client experience.
Client Advocacy: Advocate for clients, ensuring their needs are understood and appropriately addressed by the team.

Required Skills:

Leadership Skills: Proven ability to lead, motivate, and coach a team to deliver exceptional customer service.
Problem-Solving: Strong ability to handle complex customer issues, providing effective and efficient resolutions.
Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with clients and team members.
Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
Customer-Centric Focus: A passion for delivering exceptional service and ensuring client satisfaction.
Compliance Knowledge: Understanding of industry regulations and best practices related customer service in healthcare or home care services is a plus.
Technical Skills: Comfort with CRM systems, scheduling tools, and other customer service technologies.

Qualifications:

Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
Experience: 2+ years of experience in customer service or client support, with at least 1 year in a supervisory or leadership role.

Compensation: $70,000-$75,000

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply About employer

More about this job

Skills

Customer service
Manage a team
Coaching
Performance management
Evaluate employees work
Give constructive feedback
Team leadership
Onboarding
Process improvement
Quality assurance
Regulatory compliance
Scheduling
Manage time
Reporting
Collaboration
Leadership
Problem solving
Communication skills
Organizational skills

Report this job