Jobs in the United States

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TL
Associate Project Manager - Data Center Construction
TEAMLINX LLC
Salt Lake City, UT
- $75,000 to $100,000 USD / year
Associate Project Manager → Project Manager → Senior Project Manager → Program Manager
Added just now
TL
Associate Project Manager - Data Center Construction
TEAMLINX LLC
El Paso, TX
- $75,000 to $100,000 USD / year
Associate Project Manager → Project Manager → Senior Project Manager → Program Manager
Added 2 mins ago
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Sterility Supervisor
Eurofins
Centennial, CO
- $65,000 to $85,000 USD / year
The Laboratory Supervisor (LS) will work under the general direction and guidance of the Department Manager and Laboratory Operations Management. The LS will perform job duties in…
Added 2 mins ago
Entry Level Planning Engineer
Carollo Engineers Inc.
Walnut Creek, CA
…progress their career towards a project engineer/assistant project manager role within the next 5 years with expanded client-facing duties and professional responsibilities are…
Added 3 mins ago
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Early Careers Recruiter
CoreWeave
CA · Livingston, NJ · Manhattan, NY · Sunnyvale, CA
- $60 to $70 USD / hour
This is a contract position reporting to the Manager of Talent Programs. The anticipated contract duration is 12 months, with the possibility of extension based on business needs. This…
Added 3 mins ago
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Early Career Recruiting Coordinator
CoreWeave
CA / Bellevue, WA · Livingston, NJ · Manhattan, NY · San Francisco, CA · Sunnyvale, CA
- $45 to $50 USD / hour
This is a hybrid contract position reporting to the Manager of Talent Programs. The anticipated contract duration is 12 months, with the possibility of extension based on business needs.…
Added 3 mins ago
Manager, Program & Contracts Management
Core Transformers
Remote, United States
CORE Transformers is seeking an experienced Manager, Program and Contracts Management to support the development, negotiation, and execution of complex commercial opportunities and…
Added 3 mins ago
Senior Search Consultant - Medical Device (Commercial)
Cielo
Remote, United States
Cielo is launching a new kind of talent service for a global medical technology company. It is a dedicated, search-led program that brings executive search rigour to the hiring of the…
Added 4 mins ago
Client Delivery Manager
Abacus Insights
Boston, MA
We are seeking a Client Delivery Manager (CDM) to join our dynamic team at Abacus Insights. In this role, you will act as the primary delivery owner for 1 to 2 assigned clients, guiding…
Added 4 mins ago
Community Impact Manager
Habitat for Humanity of Greater Los Angeles
Bellflower, CA
The Community Impact Manager strengthens Habitat LA’s presence throughout Los Angeles County by developing strategic partnerships and connecting community members with housing,…
Added 4 mins ago
SCHOOL CUSTODIAL CLEANER
ABM US
Austin, TX · Prosper, TX
Notify lead cleaner or manager concerning the need for minor or major repairs or additions to building operating systems
Added 5 mins ago
Executive Chef - Snook Haven
SSA Group
Venice, FL
Strong interpersonal and communication skills, including the ability to articulate to our client, Resident Area General Manager and HQ personnel.
Added 5 mins ago
AU
Emergency Management Coordinator
Allied Universal
West Greenwich, RI
- $109,803.2 USD / year
The Emergency Services Manager will work with internal and external stakeholders and on key deliverables needed for the success of the site Emergency Management and Crisis Management…
Added 6 mins ago
Pediatric Occupational Therapist - Outpatient Clinic
Theracare INC
Osceola, IN
Theracare, an employee-owned company, has employees vested in and empowered by client success and satisfaction. Let us exceed your expectation.
Added 6 mins ago
Account Specialist/Coordinator
IMA Financial Group
Wichita, KS
Provides support to the Account Manager & Account Executive on large and complex client accounts by preparing coverage comparisons, submissions, premium & rate comparisons, processes audits…
Added 6 mins ago
SAFETY MANAGER
Compass Group
Caledonia, MI
The Safety Manager will be responsible for reducing claims and lost time injuries by providing safety and workers compensation support to the local units. The support provided will include:…
Added 6 mins ago
BC
Startup & Operations Coordinator
Bechtel Corporation
Reston, VA
- $140,800 to $203,700 USD / year
…deliver three AP1000® reactors for its inaugural nuclear energy…
Added 6 mins ago
OPERATIONS MANAGER (EVS) 2nd Shift - Washington, D.C.
Compass Group
Washington, DC
Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of…
Added 6 mins ago
Engineer 1 - Staff Engineer
Apex Companies
Quincy, MA · Woburn, MA
Fueled by high-quality delivery, exceptional client retention, and strategic acquisitions, Apex Companies continues to rank among the fastest-growing firms in the AEC industry, recently…
Added 6 mins ago
E-Commerce Manager
Compass Group
FAYETTEVILLE, GA
Rank + Rally is seeking an entrepreneurial and commercially minded General Manager, E-Commerce to lead the U.S. Soccer Official e-commerce business. This role will oversee the online…
Added 6 mins ago
Dining Room Manager
Compass Group
Delray Beach, FL
Position Title: Dining Room Manager - Delray Beach, FL
Added 6 mins ago
CATERING MANAGER
Compass Group
CHARLOTTE, NC
Position Title: CATERING MANAGER - CHARLOTTE, NC
Added 7 mins ago
Project Management Administrator
ACM Medical Labs, Inc
United States
Ensure allocated tasks are performed on time and to a high-quality standard, and proactively communicate any risks to the project manager.
Added 8 mins ago
Senior Project Manager
Rosendin Electric, Inc
United States
Join our team as a Senior Project Manager where you will be responsible for the overall direction, completion, and financial outcome for several small to medium projects or one very large…
Added 8 mins ago
NH
Community Engagement Manager
Navita Health
Columbus, OH
- $70,000 to $74,000 USD / year
Navita Health is expanding across Ohio, and we're seeking a Community Engagement Manager to lead the charge in expanding our presence across the state. This hybrid role combines strategic…

Public Partnerships LLC

Supervisor 1, Operations Program Support

United States

Compensation: $70,000-$75,000

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Job details

Pay: Compensation: $70,000-$75,000
Experience: Experience: 2+ years of experience in customer service or client support, with at least 1 year in a supervisory or leadership role.
Posting language: English
Posted: Nov 3, 2026

Original job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business. Public Partnerships LLC (PPL) provides helps people with disabilities, chronic illnesses, or other long-term health conditions stay at home and “self-direct” their care. Known as consumer direction in New York, this long-term care model empowers people to take control of who provides their services and where. PPL was selected to be the Statewide Fiscal Intermediary for the New York Consumer Directed Personal Assistance Program (CDPAP) starting in 2025. We will, along with a diverse alliance of service partners across the state, support the delivery of culturally sensitive and disability competent care to CDPAP participants. We are looking for people who share our passion for helping New Yorkers live happy, healthy, and independent lives to support CDPAP consumers and their personal assistants across a broad spectrum of services and functions.

Our culture attracts and rewards people who are compassionate, results-oriented, and driven to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, consumer-focused environment, and who want to make a difference in helping transform the lives of the people we serve.

Learn more about PPL and CDPAP at https://pplfirst.com/cdpap

Duties & Responsibilities:

Role Overview The Ops Program Support Supervisor is responsible for overseeing the day-to-day operations of the Program Support and Outreach Specialist team, ensuring that high standards of customer service are met. This role involves managing a team of Program Support and Outreach specialists providing coaching and support, addressing complex client concerns, and maintaining a positive and productive team environment. The Ops Program Support Supervisor plays a key role in delivering excellent service to clients while ensuring that team performance aligns with company goals.

Team Supervision: Oversee a team of Program Support and Outreach Specialist, providing guidance, coaching, and feedback to ensure high levels of performance and quality of service.
Performance Management: Monitor and evaluate team performance against KPIs (Key Performance Indicators) and service standards. Conduct regular performance reviews and provide constructive feedback.
Team Leadership & Staff Engagement: Responsible for conducting regular one-on-one check-ins with staff and leading team meetings to provide guidance, monitor progress, and foster team alignment with organizational goals
Client Support: Handle escalated customer inquiries, concerns, or complaints, ensuring timely and effective resolutions while maintaining high customer satisfaction.
Training & Development: Assist in onboarding and training new team members and ensure ongoing development through regular coaching and skills training.
Process Improvement: Identify opportunities to improve customer service processes, workflows, and tools. Collaborate with the team to implement changes that increase efficiency and client satisfaction.
Quality Assurance: Ensure that all customer interactions meet company standards for quality, professionalism, and compliance with policies and regulations
Scheduling & Coordination: Assist in managing staff scheduling and coordinate coverage to ensure uninterrupted operational support, including adjusting shifts, managing time-off requests, and responding to real-time staffing needs.
Reporting: Generate regular reports on team performance, customer feedback, and key metrics. Use data to identify trends and provide insights to the Manager, Ops Program Support.
Collaboration: Work closely with other departments (e.g., Operations, Registration, Compliance) to address client needs and improve the overall client experience.
Client Advocacy: Advocate for clients, ensuring their needs are understood and appropriately addressed by the team.

Required Skills:

Leadership Skills: Proven ability to lead, motivate, and coach a team to deliver exceptional customer service.
Problem-Solving: Strong ability to handle complex customer issues, providing effective and efficient resolutions.
Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with clients and team members.
Organizational Skills: Strong organizational skills with the ability to manage multiple tasks and priorities in a fast-paced environment.
Customer-Centric Focus: A passion for delivering exceptional service and ensuring client satisfaction.
Compliance Knowledge: Understanding of industry regulations and best practices related customer service in healthcare or home care services is a plus.
Technical Skills: Comfort with CRM systems, scheduling tools, and other customer service technologies.

Qualifications:

Education: High school diploma or equivalent required; associate or bachelor’s degree preferred.
Experience: 2+ years of experience in customer service or client support, with at least 1 year in a supervisory or leadership role.

Compensation: $70,000-$75,000

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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More about this job

Skills

Customer service
Manage a team
Coaching
Performance management
Evaluate employees work
Give constructive feedback
Team leadership
Onboarding
Process improvement
Quality assurance
Regulatory compliance
Scheduling
Manage time
Reporting
Collaboration
Leadership
Problem solving
Communication skills
Organizational skills

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