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Added 1 min ago
Senior Project Manager (DHS, FEMA)
SHR Consulting Group, LLC
Alexandria, VA
SHR Consulting Group is seeking a Senior Project Manager who is ready to join us at an exciting time of rapid growth to support new efforts for the Federal Emergency Management Agency…
Added 1 min ago
Warehouse Associate
United States
…in maintaining the efficiency and accuracy of our warehouse operations, contributing to the overall success of our business. You will report to the Sourcing…
Added 1 min ago
E
Leadership Development Manager - Learning Innovation & Impact
Exelon
CHICAGO, IL · OAKBROOK TERRACE, IL · Washington · PHILADELPHIA, PA · Newark, DE · Baltimore, MD
- $112,000 USD / year
…dashboards that demonstrate impact. Like all roles on the team, this Manager designs and delivers programming and brings the full suite of instructional design, facilitation, and consulting…
Added 2 mins ago
G
Parts Manager
GPAC
Arlington, TN
- $80,000 to $120,000 USD / year
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person would be in charge of all the…
Added 2 mins ago
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Parts Manager
GPAC
Jackson, TN
- $80,000 to $120,000 USD / year
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Parts Manager
GPAC
Murfreesboro, TN
- $80,000 to $120,000 USD / year
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Parts Manager
GPAC
Soddy Daisy, TN
- $80,000 to $120,000 USD / year
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Parts Manager
GPAC
Knoxville, TN
- $80,000 to $120,000 USD / year
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General Manager
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Charleston, IL
- $160,000 to $190,000 USD / year
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General Manager
GPAC
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- $160,000 to $190,000 USD / year
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Added 3 mins ago
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PL Manager II
State of Kansas
KS
- $28.65 USD / hour
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Added 3 mins ago
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General Manager
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Effingham, IL
- $160,000 to $190,000 USD / year
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General Manager
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Marshall, IL
- $160,000 to $190,000 USD / year
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Added 3 mins ago
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General Manager
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Aramark
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The Operations Manager I will typically supervise entry-level employees and is responsible for leveraging process and procedures to maximize productivity and ensure high-quality…
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Alfred University
Alfred, NY
Reporting to the Manager of HR Operations & Employee Experience, this position coordinates daily front desk operations, supports HR administrative processes, and provides dedicated…
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…in all responsibilities. Works in conjunction with the EHS Manager to establish and maintain all policies and programs to assure a safe working environment. Monitor colleague practices to…
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Manager Production
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Added 4 mins ago
IT Project Manager
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Branch Manager - Eliot Ave - Middle Village, NY
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East Farmingdale, NY
Acts as Project Manager (lead) for internally (PID) and externally funded Design/Development programs
Added 4 mins ago
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Construction Planning Supervisor
Veolia North America
New Rochelle, NY
- $90,000 to $100,000 USD / year
…which all known maintenance activity is coordinated. It is the process of describing a job in terms of how it is to be performed and what resources will be required. S/he is the principal…

Closed listing

PT Solutions

District Supervisor, Patient Access Coordination

Charlotte, NC, United States
Boone, NC, United States

$43,000 to $50,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $43,000 to $50,000 USD / year
Experience: 2+ years of experience in patient access, care coordination, or outpatient healthcare operations.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

The District Supervisor, Patient Access Coordination oversees district-level access operations across a defined geographic area. This leader ensures consistent execution of patient access workflows, timely referral coordination, and a best-in-class patient experience. Supporting the Regional Manager, Patient Access Coordination, this role drives operational performance, coaching, and standardization across all clinics within the assigned district.

Essential Functions

Leadership & Team Management:

Manage the hiring, staffing, training, scheduling and performance of Patient Access Coordinators within the district.
Conduct regular check-ins, performance evaluations, and skill development plans, to lead, coach and develop the district access coordinators
Cascade regional-level goals and ensure alignment with organizational KPIs.
Foster a culture of accountability, collaboration, and patient-first service.

Operational Oversight:

Oversee day-to-day referral coordination, follow-up scheduling, patient preparation, and front-end RCM readiness tasks across all clinics in the district.
Ensure consistent execution of standardized workflows, scripts, scheduling protocols, and documentation requirements.
Monitor district compliance with benefit verification, authorization, and scheduling prerequisites to support smooth therapy initiation.
Partner with regional leaders to support the resolution of operational gaps.
Onsite, in supported clinics 40 hours per week

Patient Experience & Satisfaction:

Ensure all Patient Access Coordinators deliver a warm, accurate, and proactive patient experience.
Review patient complaints, delays, and feedback to drive improvements and close service gaps.
Partner with clinic operations to remove obstacles impacting patient readiness or timely scheduling.

Process Improvement & Compliance:

Track and report district KPIs including clinician schedule utilization, visits per evaluation, scheduling completion, financial clearance, and patient communication timeliness.
Utilize data to identify trends, workflow issues, and opportunities to increase throughput and minimize delays.
Support implementation of best practices originating from enterprise, division, or regional pilots.
Ensure regulatory and payer compliance is consistently met across the district.

Collaboration & Reporting:

Partner with clinic managers, regional access manager, regional clinical operations, and centralized access teams to ensure seamless coordination of patient access activities.
Serve as the primary operational link between patient access coordinators and regional operations and access managers.

Training & Development:

Deliver training, onboarding, and ongoing competency development for Patient Access Coordinators.
Reinforce workflow standardization, documentation accuracy, insurance knowledge, and patient communication excellence.
Identify skill gaps and collaborate with enterprise training teams when needed.

Strategic & Administrative Duties:

Support district workforce planning, staffing models, and scheduling coverage for access coordinators.
Provide regular status updates, performance summaries, and improvement plans to the manager.
Support local change management as new tools, processes, and technologies are deployed.

Required Skills & Abilities

Strong working knowledge of referral management, scheduling protocols, benefit verification, and insurance authorization workflows.
Excellent interpersonal, communication, analytical, and problem-solving skills.
Experience with Epic or similar EHR platforms strongly preferred.

Required Credentials

Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience).
2+ years of experience in patient access, care coordination, or outpatient healthcare operations.
Patient access or medical front office supervisory experience preferred.

Schedule

Full Time: Mon-Fri
Role will supervise the following clinics: Charlotte University, Lake Norman and Boone. Regular visits to each will be required.

Compensation

Pay Range: $43K-$50K/year plus incentives
(Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

A Top Workplace

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.

Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

We are an equal opportunity employer and welcome all qualified candidates to apply!

About employer

More about this job

Skills

Scheduling
RCM
Documentation
Regulatory compliance
Communication skills
Workflow
Provide training
Microsoft Access
Administrative support
Change management
Problem solving
EPIC
EHR

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