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Added 2 mins ago
Product Manager, Upstream Marketing – Advanced Imaging (Plymouth, MN / Bedford, MA)
Philips
Bedford, Massachusetts, United States, MA · Plymouth, Minnesota, United States, MN
…economics and prioritize actions that maintain the performance, reliability, and clinical value of HyperVue Advanced Imaging…
Added 2 mins ago
Sr. Project Manager (Medical Devices)
Philips
Cambridge , Massachusetts, United States, MA · Malvern, Pennsylvania, United States, PA
Managing program execution rigor, including integrated schedules, dependencies, risks, and issue tracking, clear escalation pathways and decision-making forums. Providing transparent…
Added 11 mins ago
Senior Engineering Vendor Manager
NVIDIA Corporation
North District, IL
…looking for a highly motivated and diligent Engineering Vendor Manager to join us. In this critical role, you'll be responsible for the engineering project management of our most strategic…
Added 15 mins ago
Application Support Manager (SRE)
Deloitte US
Dallas, TX
…Engineering. You’ll lead round-the-clock production support and reliability engineering for business-critical applications - guiding engineers, owning escalations and service quality, and…
Added 17 mins ago
GPS HST Manager, Strategy, Growth, and Transformation
Deloitte US
Mechanicsburg, PA
As a Manager, Strategy, Growth, and Transformation on the GPS HST team, you will be responsible for:
Added 22 mins ago
Engineering Delivery Manager
Deloitte US
Dallas, TX
As a Engineering Delivery Manager I on the GPS HST Technology team, you will be responsible for:
Added 23 mins ago
Mining Transformation Manager
Deloitte US
Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Detroit, MI · Houston, TX · Jersey City, NJ · Los Angeles, CA · McLean, VA · Minneapolis, MN · Nashville, TN · NY · Philadelphia, PA · Raleigh, NC
As a Manager, Mining Transformation on the Mining Transformation team, you will be responsible for…
Added 24 mins ago
Senior GCP Technical Account Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
Recommend Google Cloud practices that improve adoption, reliability, security, and performance; escalate complex technical or customer issues to the Senior Technical Account Manager.
Added 24 mins ago
Upstream Oil & Gas Manager
Deloitte US
Boston, MA · Charlotte, NC · Chicago, IL · Dallas, TX · Detroit, MI · Houston, TX · Jersey City, NJ · Los Angeles, CA · McLean, VA · Minneapolis, MN · Nashville, TN · NY · Philadelphia, PA · Raleigh, NC
As a Manager on the AI & Engineering / Industry Solutions team, you will be responsible for…
Added 25 mins ago
Healthcare Operations Manager
Deloitte US
Boston, MA · Cleveland, OH · Detroit, MI · NY · Philadelphia, PA · Raleigh, NC · Rosslyn, VA
As a Manager, Strategy, Growth, and Transformation on the Operations Transformation team, you will:
Added 26 mins ago
Converge Signals, FSI - Engineering Lead_Products & Platforms
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Dayton, OH · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Ft. Lauderdale, FL · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
…influence on product direction. You will be part of the General Manager’s leadership team, responsible for proactively bringing ideas that push the business forward, weighing in on key…
Added 26 mins ago
Ascend Engineering Foundation (AEF) - Cloud Architect_Products & Platforms
Deloitte US
Arlington Heights, IL · Atlanta, GA · Austin, TX · Baltimore, MD · Bellevue, WA · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Dayton, OH · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Ft. Lauderdale, FL · Gilbert, AZ · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Honolulu, HI · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Lansing, MI · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Monterey, CA · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC · Westlake, TX · Wichita, KS · Williamsville, NY
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Added 27 mins ago
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Closed listing

PT Solutions Physical Therapy

Supervisor, Patient Access – Regionalized Scheduling

Atlanta, GA, United States

$23 to $25 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $23 to $25 USD / hour
Closing date: Oct 30, 2027
Experience: 2+ years of experience in patient access, scheduling operations, or outpatient healthcare operations.
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Overview & Responsibilities

The Supervisor, Patient Access – Regionalized Scheduling oversees scheduling operations across a defined geographicarea. This leader ensures consistent execution of scheduling workflows, template management, and a best-in-classpatient experience. Supporting the Regional Manager, this role drives operational performance, coaching, andstandardization across all clinics within the assigned district.

Essential Functions

Leadership & Team Management:

Manage the hiring, staffing, training, scheduling, and performance of scheduling staff within the district.
Conduct regular check-ins, performance evaluations, and skill development plans to lead, coach, and develop districtscheduling teams.
Cascade regional-level goals and ensure alignment with organizational KPIs.
Foster a culture of accountability, collaboration, and patient-first service.

Operational Oversight:

Oversee day-to-day scheduling operations, including appointment booking, template management, and adherenceto standardized workflows across all clinics in the district.
Ensure consistent execution of scripts, scheduling protocols, and documentation requirements.
Monitor district compliance with scheduling accuracy, service level agreements, and productivity standards.
Partner with regional leaders to support the resolution of operational gaps.
Conduct regular call and scheduling audits to ensure performance standards are met.

Operational Contributions:

Provide exception-based support during call surges or staffing issues.

Patient Experience & Satisfaction:

Ensure all scheduling interactions reflect a patient-centered philosophy and deliver a warm, accurate, and proactive
experience.
Review patient complaints, delays, and feedback to drive improvements and close service gaps.
Partner with clinic operations to remove obstacles impacting timely scheduling and patient readiness.
Serve as an escalation point between patient and leaders to address complaints or concerns brought to the team'sattention.

Process Improvement & Compliance:

Track and report district KPIs including call volumes, wait times, scheduling completion rates, and templateutilization.
Utilize data to identify trends, workflow issues, and opportunities to increase efficiency and minimize delays.
Support implementation of best practices originating from enterprise, division, or regional pilots.
Ensure compliance with privacy regulations, payer requirements, and internal quality standards

Collaboration & Reporting:

Partner with clinic managers, regional access manager, regional clinical operations, and centralized access teamsto ensure seamless coordination of scheduling activities.
Serve as the primary operational link between scheduling staff and regional operations and access managers.

Training and Development:

Deliver training, onboarding, and ongoing competency development for scheduling staff.
Reinforce workflow standardization, documentation accuracy, and patient communication excellence.
Identify skill gaps and collaborate with enterprise training teams when needed.
Maintain updated documents for team reference and tools to support productivity and performance.

Strategic and Administrative Duties:

Support district workforce planning, staffing models, and coverage for scheduling roles.
Provide regular status updates, performance summaries, and improvement plans to the Regional Manager.
Support local change management as new tools, processes, and technologies are deployed.

Qualifications & Pay Range

Schedule

Full Time: availability within 7am-7pm EST M-F

Compensation

Pay Range: $23-25/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

Required Skills & Abilities

Strong working knowledge of scheduling protocols, template management, and call center workflows.
Excellent interpersonal communication, analytical, and problem-solving skills.
Experience with Epic or similar EMR platforms is strongly preferred.
Medical office or call center supervisory experience preferred.

Required Credentials

Bachelor's degree in healthcare administration, Business, Finance, or related field (or equivalent experience)
2+ years of experience in patient access, scheduling operations, or outpatient healthcare operations.

Remote Requirements

Remote role requiring consistent attendance and schedule adherence.
Constant use of computer systems, telephony platforms, and EMR software.
Ability to sit for extended periods and perform repetitive tasks.

Competencies

Patient Focus: Creates a welcoming and supportive experience for every patient.
Operational Accuracy: Ensures correct scheduling and documentation.
Communication: Interacts clearly and professionally with patients and internal teams.
Adaptability: Adjusts quickly to changes in schedules and workflow demands.
Reliability: Maintains consistent attendance and task follow-through.

Company Overview

A Top Workplace

At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.

PT Solutions has been named a 2026 USA Today Top Workplace for the fifth consecutive year, based entirely on employee feedback. We’ve also earned five Culture Excellence Awards for Innovation, Professional Development, Work-Life Flexibility, Appreciation, and Purpose & Values. This recognition reflects a culture built around supporting our people. It’s not just what we do, but how we make people feel. Through human connection, intentional care, and being all in for one another, we create experiences that make a difference. Because together, we do great better.

Let’s go further together and transform care. Join the #PTSLife today! To see what #PTSLife is like, visit Instagram, Facebook, and LinkedIn.

We are an equal opportunity employer and welcome all qualified candidates to apply!

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