Human Resources Business Partner

Company Description At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics. What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential. We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

• People First – We lead with care, connection, and respect.
• Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
• Safety – Built into every move we make.
• Results – High standards. Real outcomes.
• Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role.

Job Description

The HR Business Partner is the HR leader for team members and site leadership at our El Paso and Laredo warehouses, along with other assigned locations. Based in El Paso, Texas, this role supports multiple sites and partners with operations leaders on hiring, development, performance, and employee relations. Fluency in both Spanish and English is required.

• Monday-Friday 8a-5p
• Deliver an HR experience that earns trust: meet every team member with kindness, confidentiality, accurate information, and quick follow-through, while role modeling TA Services’ values and culture.
• Partner with site leaders and the Talent Acquisition team to hire people with the right attitudes and skills, and lead new hire orientation so each new team member understands how their role contributes to their department, our culture, and TA Services overall.
• Lead employee relations investigations with fairness and discretion, apply appropriate disciplinary action consistent with TA Services policy and precedent, and oversee the performance management program so every team member is evaluated on schedule.
• Oversee HR records and compliance (personnel files, medical files, and I-9s), maintain assigned metrics on the shared HR dashboard, assist with morale-building activities with site leadership, and contribute to corporate and site special projects, including presenting training and development initiatives to team members.
• A mix of office and warehouse floor, with regular time spent on the floor connecting with team members across shifts. Occasional travel to Laredo and other assigned sites.

Qualifications

• Bachelor’s degree in business administration, human resources, or another field that prepared you for an advanced role in Human Resources.
• Minimum of seven years’ experience in an HR role within an advanced warehousing operation, including employee relations investigations and supervising HR staff.
• Proficiency with Microsoft Office and HRIS systems.
• Fluent in Spanish and English, both spoken and written, with the ability to lead sensitive conversations, investigations, and trainings in either language.
• Stays calm, patient, and even-handed when emotions run high, and helps others do the same.
• Picks up on what isn’t being said and adapts to the person and the moment, whether coaching a supervisor, supporting a struggling team member, or delivering difficult news.
• Earns credibility with front-line team members and senior leaders alike through discretion, fairness, and following through on every commitment.
• Able to structure an HR department around the needs of internal customers, workflow, and the business.

Pay/Benefits/Perks

• [Annual salary – to be confirmed]
• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary.
• Medical, Dental, Vision, Life Insurance, Disability
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program

Additional Information All your information will be kept confidential according to EEO guidelines.