Systems Analyst I

Position Title:

Systems Analyst I

Job Posting Closing Date:

11/17

Provo City is looking for a Systems Analyst I to provide professional programming, network administration, and systems analysis work in support of department or Citywide information technology systems and services. Qualified, civic-minded individuals interested in supporting the services provided to Provo residents are strongly encouraged to apply.

Job Details

What is the compensation package? Pay Rate: (G32) $72,401 – $107,480 per annum (depending on experience)

Provo City offers generous employer-paid health insurance; retirement and pension plans, including 401k and 401k matching; paid leaves, including vacation, sick, holidays, bereavement, and parental leaves; educational assistance; competitive pay; and regular review of compensation practices to remain competitive with the market. Employees also receive great perks: free use of the Provo Recreation Center and Peaks Ice Arena, a Provo Library card, 50% off green fees at Timpanogos Golf Course, a 4/10 work schedule​, and others. For more information about benefits click here.

What are the main duties? (Click here for the full class specification.)

• Provide management and support services for the Provo City data and telecom networks including, but not limited to, routers, switches, firewalls, wireless access points, fiber optics, PBX phone systems, VOIP and analog phones, MPLS, OSPF, DNS, DHCP, VPN, etc.
• Act as a subject matter expert on technology, with a specific focus on networking and telephony.
• Prioritize and manage multiple tasks simultaneously while meeting critical deadlines, demonstrating a high commitment to successful network operations.
• Plan, direct, and participate in the design, programming, implementation, securing, testing, and maintenance of network and telephony systems.
• Perform industry and competitive analysis, keep up to date on new trends, and analyze and clarify user requirements while promoting information technology initiatives.
• Create instructions, guidelines, and procedures for the job, and monitor and enforce IS policies and procedures.
• Perform system configuration backup operations, including verification and documentation.
• Plan and manage projects.
• Identify areas of improvement and provide process and technology guidance as needed.
• Apply IS field knowledge, experience, and judgment to accomplish goals, assist other staff, and perform other duties as required.

What are the minimum requirements? Provo City will honor an equivalent combination of job-related education and experience.

• Bachelor’s degree in computer science, information technology, or related field.
• A valid, lawful Driver License may be required.

What is the selection process? Applications will be reviewed in the order they are submitted, with the first screening being held on November 18, 2026. Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City? Provo is a strong, community-centered city with thriving neighborhoods, dedicated residents, and a deep tradition of service and innovation. We build on these strengths by making city government more transparent and efficient, expanding diverse and affordable housing, revitalizing local business districts, and investing in smarter infrastructure and transportation. By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.

Full Time/Part Time:

Full time

Position Type:

Regular

Scheduled Hours:

40