Jobs in the United States

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Retail Warehouse Associate
Best Buy
Stuart, FL
…your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added just now
Retail Sales Associate
Best Buy
Cedar Park, TX
…your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also…
Added just now
Onsite Medical Representative
Amazon.com Services LLC
Thornton, CO
…proactively manage the health and wellbeing of our workforce. To support these goals, Amazon is seeking an experienced and dynamic Onsite Medical Representative (OMR) to join our team. In…
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Merchandising Sales Associate
Tractor Supply Company
Hermiston, OR
This position is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute “start to finish” variable tasks such as…
Added 1 min ago
Data Modeling Specialist II
Daimler Truck North America LLC
Portland, OR
…competencies for the aftermarket supply chain team related to new part introduction & end-of-life analysis. This position also calls for the coordination of projects, operating as the…
Added 1 min ago
Educational Support Professional - Special Education (Highly Qualified) Special Education/Clerical (Temporary Position)
Osseo Ind School District 279
Brooklyn Park, MN
…credits or the amount required to complete two years of full-time enrollment as determined by the institution attended);…
Added 1 min ago
MP
Part-Time Paraprofessional Special Education
Midland Public Schools
Midland, MI
- From $16 USD / hour
- Part-time
A Special Education Paraprofessional may work with students receiving support such as:
Added 2 mins ago
Warehouse Associate I
Blue Force Gear, Inc.
Pooler, GA
…officers, and first responders around the world. As a Warehouse Associate, you'll play an important role in ensuring every product is assembled, packaged, and shipped with the quality and…
Added 2 mins ago
FL
Assistant Restaurant Manager
Franchise Location
Norwood, MA
- $68,000 to $84,000 USD / year
…dynamic hospitality environment with strong organizational…
Added 2 mins ago
T
Seasonal Sales Associate - New Orleans
Tecovas
New Orleans, LA
- $16 USD / hour
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! As a Tecovas Seasonal Sales Associate, you will support the…
Added 2 mins ago
T
Seasonal Sales Associate - Ice Blocks
Tecovas
Sacramento, CA
- $16 to $18 USD / hour
Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! As a Tecovas Seasonal Sales Associate, you will support the…
Added 2 mins ago
Executive Assistant and Accommodations Coordinator
Vermont Law School Fin Aid
South Royalton, VT
…integral member of the Deans’ office team. This role will provide support for the operation of the Deans’ office, working closely with the administrative team, and in collaboration with…
Added 2 mins ago
Retail Sales Associate Golf
DICK'S Sporting Goods, Inc.
United States
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
Added 3 mins ago
Senior Associate Director, PCI Ventures
Trustees of University of Pennsylvania
United States
Associate Director, Technology Licensing Senior
Added 3 mins ago
Service Associate - Hire Ahead (Teller)
First Merchants Brand
Lafayette, IN
Selling bank products, making customer referrals and other activities to support the goals.
Added 3 mins ago
Service Associate (Teller)
First Merchants Brand
Lafayette, IN
First Merchants Bank is seeking a Service Associate (Teller) to join our team! This position will focus on providing high quality customer service by accurately and efficiently completing…
Added 3 mins ago
Registered Nurse, RN
BHS Baptist Healthcare System
Lexington, KY
Schedule: Full-time | 3rd Shift (Nights) | 12-hour shifts | 3 days per week
Added 3 mins ago
Registered Nurse (RN)
BHS Baptist Healthcare System
Corbin, KY
As a clinical nurse, this individual spends majority of his/her time (> 50%) coordinating, ensuring and providing direct patient care activities on the unit through: provision of nursing…
Added 3 mins ago
Assistant/Associate Professor - Nursing
North Carolina Agricultural and Technical State University
NC
…Agricultural and Technical State University, is seeking an assistant/associate professor whose teaching and scholarly research agenda is focused on Health Equity/Health Disparities with…
Added 4 mins ago
AW
Administrative Support Richmond
Auto Warehousing Company
Richmond, CA
- $23 to $24 USD / hour
Assist Manager and Customers as needed Associate must be able to work as part of a team and be able to train other staff as needed.
Added 4 mins ago
Sales Associate
Vera Bradley Sales, LLC
Auburn Hills, MI
Support and maintain the integrity of the Vera Bradley “experience” through exceptional customer service, upholding store image standards, maximizing sales and assisting in store…
Added 4 mins ago
CI
HP Retail Sales Representative
Companies, Inc.
Miami, FL
- $17 USD / hour
Become a Part-Time HP Retail Sales Associate!
Added 4 mins ago
Desktop Support Technician
Floyd Valley Healthcare
Le Mars, IA
Be a part of the team at Floyd Valley Healthcare in our Information Technology Department!
Added 4 mins ago
HH
Certified Occupational Therapy Assistant (COTA)
Healthpro Heritage, LLC
Fairfield, CT
- $38 to $40 USD / hour
HealthPro Heritage has a great Full-Time Certified Occupational Therapy Assistant Opportunity at two of our Senior Living facilities in Fairfield and Trumbull, CT!
Added 4 mins ago
HH
Certified Occupational Therapy Assistant
Healthpro Heritage, LLC
Stamford, CT
- $37 to $40 USD / hour
Full-time schedule – consistent hours and stable caseload - Split between Mystic Healthcarer and Greentree Manor

Protective

Spec II CX Operations (Remote)

Remote, United States

$41,600 to $61,000 USD / year

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Job details

Pay: $41,600 to $61,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Job Summary:

The Billing Specialist works remotely with the Billing Manager and Premium Application Specialist to research and resolve premium payment exceptions, follow up on missing or inaccurate information, process premium payments, and communicate with insureds, producers, and internal departments to support accurate and timely premium administration. The Billing Specialist completes assigned work accurately and within documented service standards, maintains clear records, safeguards confidential information in accordance with company policies, and promptly escalates unresolved or unusual premium issues through established channels.

Responsibilities

Reviews premium reports, identifies exceptions, and researches discrepancies requiring correction or follow-up emails.
Supports the balance-due process by reviewing outstanding amounts, documenting findings, and completing assigned follow-up activities.
Follows up on premium reports with missing or incomplete information and obtains the documentation needed to resolve the issue.
Communicates with insureds and producers to review premium-report discrepancies, explain required corrections, and obtain missing information.
Processes all types of premium payments accurately through approved electronic payment systems, including E-Pay and Virtual Terminal.
Prepares and sends correspondence addressing premium discrepancies, missing information, balances due, and other assigned billing scenarios.
Supports the Premium Application Specialist with premium research, payment application, exception resolution, and related billing activities.
Partners with other departments to investigate premium discrepancies, share necessary information, and coordinate resolutions.
Performs other related billing and administrative duties as assigned.

Education and Experience:

An associate degree is preferred; relevant work experience may be considered in place of the degree.

Required Skills/Abilities:

Demonstrates strong attention to detail when reviewing premium reports, processing payments, and documenting account activity.
Communicate professionally and courteously by telephone and through electronic channels.
Apply strong analytical and problem-solving skills to identify discrepancies, evaluate supporting information, and resolve premium issues.
Maintains accuracy by verifying information, reviewing completed work, and correcting discrepancies before finalizing transactions or correspondence.
Prior insurance-industry experience is required; experience with premium billing, payment processing, or related account administration is strongly preferred.
Proficiency in Microsoft Excel and Word, including organizing and reviewing data, preparing correspondence, and maintaining accurate records.
Adapts effectively to changing priorities, procedures, workloads, and business needs.
Communicates clearly and professionally in writing and conversation with insureds, producers, and internal partners.
Manages multiple assignments, prioritizes competing deadlines, and maintains accuracy in a high-volume environment.

#IND123

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email eric.hess@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

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