Customer Service Representative

Customer Service Representative

Wilson, NC | TSG LLC

$16-$22/hr + Bonuses

Be the friendly voice our customers count on. We're looking for an organized, upbeat CSR who loves helping people and keeping the day running smoothly.

Benefits

• Health, Dental & Vision Insurance
• - Paid Time Off + Paid Holidays
• - Paid training
• - Performance bonuses
• - Advancement opportunities
• - Consistent weekday schedule

What You'll Be Doing

• Answer inbound calls and book service appointments
• - Follow up with customers and confirm scheduling
• - Coordinate with technicians and dispatch
• - Keep customer records accurate and up to date
• - Turn every call into a great customer experience

What We're Looking For

• Customer-service or call-center experience preferred
• - Great phone presence and a positive attitude
• - Comfortable with scheduling software and computers
• - Dependable and detail-oriented

Apply today.