Jobs in the United States

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Added 1 min ago
SO
Information Technology Manager II - Application Development & Services
State of Utah Office of the Governor
West Jordan, UT
- $45.84 to $84.97 USD / hour
Added 1 min ago
Supervisor, Event Venue Sourcing Operations
BCD
New York City, NY
…the US for the position of Supervisor, Event Venue Sourcing Operations is between $100,000 - $125,000. The actual pay depends on your skills, qualifications, experience, geographical…
Added 1 min ago
V
Administrative Assistant
VHB
Boston, MA
- $22.5 to $32.5 USD / hour
Added 1 min ago
FE
AI Engineer I
Federal Express Corporation
Memphis, TN
- $7,094.23 to $12,533.14 USD / month
Design, develop, and implement machine learning, optimization, and Operations Research solutions using clean, efficient, and maintainable production-quality code.
Added 2 mins ago
T
Data Entry Associate
TEKsystems
Herndon, VA
- $20 to $21 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
Added 2 mins ago
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Low Voltage Technician
TEKsystems
Lebanon, IN
- $22 USD / hour
Assist with warehouse operations, material preparation, and inventory handling as needed
Added 2 mins ago
T
Power Platform Developer
TEKsystems
Kennesaw, GA
- $55 to $65 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
Added 3 mins ago
Vice President, Client Coverage
BNY
NY
Work with Product, Operations, Risk, Compliance, Legal, and Relationship Management to structure and execute opportunities.
Added 3 mins ago
Senior Director, Business Analytics
LCH Lab. Corp. of America Holdings
Durham, NC
…intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and…
Added 5 mins ago
Vice President, Cloud Operations and IT
Illumia, LLC
Scottsdale, AZ · Alpharetta, GA
The Vice President, Cloud Operations and IT owns the health of Illumia’s UAT and production environments across Azure and AWS and leads the teams that run our cloud platforms and internal…
Added 5 mins ago
Manager, Marketing Technology & Automation
CULTURAL EXPERIENCES ABROAD LLC
Phoenix, AZ
5+ years of experience in marketing automation, CRM, marketing technology, lifecycle marketing operations, or similar
Added 5 mins ago
Senior Logistics Management Specialist
QinetiQ US
Huntsville, AL
…justifications, scope of work, cost estimates, work phasing, and mission…
Added 5 mins ago
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K-12 Education Construction - Assistant Project Manager
Jobot
Boston, MA
- $95,000 to $110,000 USD / year
…attention to safety, phasing, logistics, and maintaining school…
Added 6 mins ago
AI Engineer
Robert Half
Jacksonville, FL
…applications that leverage artificial intelligence to improve business operations, customer experiences, and…
Added 6 mins ago
ER
Senior Physician Billing Specialist
Ensemble RCM LLC
Work at Home, OH
- $18.65 to $20.5 USD / hour
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Added 6 mins ago
ER
Senior Financial Navigating Specialist
Ensemble RCM LLC
Washington Court House, OH
- $20.45 to $22.5 USD / hour
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Added 6 mins ago
ER
Public Benefit Specialist
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Terre Haute, IN
- $18.65 to $20.5 USD / hour
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Added 6 mins ago
Director, Talent Acquisition
YA Group
United States
…This role develops recruiting strategy and oversees recruiting operations, workforce planning, recruiting technology, and team outcomes while collaborating closely with key…
Added 7 mins ago
WD
General Manager, MarketStreet Lynnfield
WS Development
Lynnfield, MA
- $140,000 to $150,000 USD / year
…direct reports including a Marketing lead, Marketing Manager, an Operations lead, Maintenance Technician, and a Property Coordinator. The ideal candidate will be both a strategic leader and…
Added 7 mins ago
Senior Salesforce Engineer (Hybrid)
Enova International
Chicago, IL · 175 W. Jackson Blvd Chicago, IL
As a Senior Salesforce Developer on our SMB Salesforce Engineering team, you'll design and implement technical solutions to business problems on the Salesforce platform. You'll collaborate…
Added 9 mins ago
Senior HRBP Manager, Finance & Strategy
ServiceNow
Santa Clara, CA
Experience supporting Finance, Strategy, Corporate Functions, Business Operations, or other highly analytical business organizations is strongly preferred.
Added 9 mins ago
DevOps Engineer (Remote)
SmartSuite
Overland Park, KS
SmartSuite is the AI-native work platform for GRC, IT, projects and business operations. Risk, compliance, audit and resilience teams use the platform to replace dozens of disconnected…
Added 11 mins ago
Tech 1, Bakery-Sanitation
Aspire Bakeries Careers
Swedesboro, NJ
Moderate noise levels consistent with bakery manufacturing operations.
Added 12 mins ago
Team Captain Sport & Outdoor
DICK'S Sporting Goods, Inc.
United States
…to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Includes developing effective schedules for…
Added 12 mins ago
Team Captain Endzone & Loyalty (Front End)
DICK'S Sporting Goods, Inc.
United States
…to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Includes developing effective schedules for…

Proslide Technology

Customer Service – Product Engineering

Remote, United States

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Customer Service – Product Engineering representing Eastern United States is responsible for supporting clients for their commissioned water slide attractions.

This role requires interaction with several internal groups, such as Product Development, Field Services, Supply Management, Operations Engineering, Project Management and Client Account Management.

Number of vacancies for this role: 1

YOUR CHALLENGE:

Responsible for the handling and acknowledging of all incoming customer service requests via the electronic ticket system.
Trouble shooting and the resolution of all customer queries related to product operation and performance, in a timely manner.
Providing guidance and recommendation to clients on the overall operations and maintenance of commissioned products.
Support third party contractors on work being conducted, for warranty and out of warranty service.
Represent Customer Service Account Management for exploring project opportunities with clients, for product enhancements and upgrades.
Assist with leading all regional base Ride Commissioning projects, either through the actual site work being conducted or overseeing the work done by assigned lead ride commissioning individuals.
Development of Standard of Operating procedures and Work Instructions on overall functionality of department.
Interface with channel partners on the resolution of reported field issues.
Compile formal site reports on work accomplished during initial product commissioning and customer service visits.
Understanding of Fiberglass technology, on production methods and experience doing minor fiberglass and gelcoat repairs in the field.
Maintain the commissioned “as-is” baseline on modifications that are provided by ProSlide as part of after sales support.
Support the Handling, Control of Nonconforming Material, through the submission of a Non-Conformance Reports (NCR).
Travel to client sites for client engagement opportunities, work to be conducted, which are either planned activities or urgent site visit requests.
During peak timeframes, they will be required to support clients on a global basis.

WHAT YOU BRING TO THE ROLE:

Education

Bachelor’s Degree or Technologist/Technician in Manufacturing, Electrical, Industrial or Mechanical Engineering. A combination of hands-on work experience and education will be considered in lieu of identified educational requirements.
3-5 years in a similar customer facing role and environment.

Required Experience

Experience with hands-on activities and comfortable using various handheld tools required to complete the required work at client site.
Working directly with end customers, via electronic communications and through verbal conversations.
Understanding of DC and AC principles, including motor controls such as VFD(s).
Experience with hands-on activities and using various handheld mechanical tools, multimeters and other validation test equipment
MS Office applications (Excel, and Word).
Interpreting mechanical, electrical and plumbing drawings.
Comfortable using E-drawing or Solidworks to review parts as required.

Competencies

Interpersonal and team leadership skills.
Time management and organizational skills in a technical environment with a firm understanding of product life-cycle management.
Analytical skills, problem solving and sound business judgment.
A willingness to travel as required.

Working Conditions

Commissioned Water Park locations.
Travel opportunities at times, for participation related to Ride Commissioning during peak seasonal opening.

ADDITIONAL INFORMATION:

Human-led Hiring

ProSlide does not use artificial intelligence (AI) to screen, assess, or select applicants. Applications are reviewed by our Talent & Culture team.

Recruitment Practices

Please note that all recruitment activities are conducted internally by our Talent & Culture team, and we are not currently working with any staffing firms. Any inquiries or communication regarding this position should be directed to our Talent & Culture team.

Accessibility and Inclusion

ProSlide Technology is committed to ensuring that our workplace and our hiring practices are inclusive and accessible to all individuals, including those living with disabilities. We strive to create a culture where every employee feels valued, respected, and supported. Should you require accommodation during the application process, please contact us and we will work with you to provide reasonable accommodations that suit your needs.

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