Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
KC
Product Supportability Program Manager
KLA Corporation
Phoenix, AZ · Ann Arbor, MI
- $109,000 to $185,300 USD / year
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical…
Added 1 min ago
KC
Associate Test Engineer, Analytical Instrumentation
KLA Corporation
Milpitas, CA
- $28.85 to $49.04 USD / hour
KLA has manufacturing sites worldwide. The Global Operations (GOPS) team, comprised of Manufacturing, Supply Chain Management, Manufacturing Engineering, Installation and Quality, builds…
Added 1 min ago
Oracle PMO Director
Argano
United States
…and technology delivery. We specialize in optimizing business operations across Oracle, SAP, Microsoft, and Salesforce platforms. Our mission is to enhance agility, profitability, and…
Added 1 min ago
Oracle Cloud ERP Project Manager
Argano
Remote, United States
…and technology delivery. We specialize in optimizing business operations across Oracle, SAP, Microsoft, and Salesforce platforms. Our mission is to enhance agility, profitability, and…
Added 2 mins ago
SJ
Supervisor - Materials Management
St. Jude Children's Research Hospital, Inc.
Memphis, TN
- $26 to $45.5 USD / hour
The Distribution Supervisor leads daily distribution, receiving, and materials management operations, ensuring materials are delivered accurately, efficiently, and on time. This hands-on…
Added 3 mins ago
Principal Technical Implementation Partner
Qventus
Remote, United States
…vision and unlock world-class medicine through world-class operations.…
Added 4 mins ago
Regional Manager, Sustainability
SCUSA Saputo Cheese USA Inc.
Milwaukee, WI · Dallas, TX
Optimize and enhance our operations – Lead, develop and execute division-wide projects that will drive significant progress in SUSA’s performance towards the Climate, Water & Waste targets…
Added 4 mins ago
AI Architect
Navan
CA or San Francisco, CA
Connect architecture to outcomes: partner with product, operations, and domain teams to identify workflow needs and measure whether AI improves completion, quality, time, or other agreed…
Added 4 mins ago
AI Architect
Navan
NY
Connect architecture to outcomes: partner with product, operations, and domain teams to identify workflow needs and measure whether AI improves completion, quality, time, or other agreed…
Added 5 mins ago
Product Quality Manager, Unsecured Lending
Upstart
Remote, United States
Translate findings and root causes into actionable recommendations; work with Product, Operations, Compliance, Legal, and Risk to advance remediation and support reviews by second-line…
Added 5 mins ago
Product Quality Associate Manager, Unsecured Lending
Upstart
Remote, United States
Partner with Product, Engineering, Operations, Compliance, Legal, and Risk to communicate findings and identify improvements to processes and controls.
Added 5 mins ago
Renewal Specialist, Smal Law
West Publishing Corporation
Eagan, MN · Frisco, TX · Ann Arbor, MI
Added 5 mins ago
Analyst - Midwest & South
Thomson Reuters Special Services LLC
McLean, VA · St. Paul, MN · Dallas, TX · Detroit, MI · Jackson, MS · Chicago, IL · Houston, TX · Tyler, TX · Kansas City, MO · Louisville, KY · El Paso, TX · Laredo, TX · Tucson, AZ · San Antonio, TX · Mobile, AL · Scottsdale, AZ · Oklahoma City, OK · Corpus Christi, TX
Added 5 mins ago
Analyst - East Coast
Thomson Reuters Special Services LLC
McLean, VA · Raleigh, NC · Newark, NJ · Jackson, MS · Tampa, FL · Orlando, FL · Boston, MA · Buffalo, NY · Queens, NY · Baltimore, MD · Nashville, TN · Jacksonville, FL · Philadelphia, PA · Miami, FL · New Orleans, LA · Charlotte, NC · DC · Charleston, SC
Added 5 mins ago
Analyst - West Coast
Thomson Reuters Special Services LLC
McLean, VA · Sacramento, CA · Los Angeles, CA · San Francisco, CA · San Diego, CA · Honolulu, HI · Las Vegas, NV · Portland, OR · Seattle, WA
Added 5 mins ago
Analyst - DMV
Thomson Reuters Special Services LLC
McLean, VA · DC
Added 5 mins ago
Research Scientist Intern
Remote, United States
Added 5 mins ago
II
Unit Manager
Ingredion Incorporated (NA-US)
Bedford Park, IL
- $123,500 to $164,700 USD / year
Oversee unit operations and personnel to reliably execute production plans, monitor output, and communicate deviations to site leadership.
Added 5 mins ago
Enterprise Architect
Kawneer
Alpharetta, GA · Norcross, GA
…view of how technology capabilities support the organization's operations, manufacturing processes, customer experience, and long-term business…
Added 5 mins ago
Lead Software Engineer
Kawneer
Alpharetta, GA · Norcross, GA
Required manufacturing experience, gained through direct operations or substantial consulting, systems integration, contract, or software-provider work, with a strong understanding of…
Added 6 mins ago
Principal Engineer, Clinical Data and AI Platforms
CVS Health
Work at Home, CT · Work At Home, CA · Work At Home, FL · Work At Home, IL · Work At Home, MA · Work At Home, NJ · Work At Home, NY · Work At Home, PA · Work At Home, RI · Work At Home, TN · Work At Home, TX · Work At Home, VA · Work At Home, WA
Design AI-assisted operations for incident triage, runbook automation, and capacity and cost management.
Added 6 mins ago
General Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Mobile, AL
…proven property management expertise to ensure safe, seamless operations for our client and on-site tenants, while leading a small, dedicated team to deliver exceptional service every…
Added 6 mins ago
Sr Manager, Transactions Mgmt
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
Lead or Participate in regular client meetings and calls, staying current on the client's operations, real estate needs, and challenges
Added 6 mins ago
Industrial Property Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Atlanta, GA
· Oversee comprehensive property operations including budgeting, financial reporting, and variance analysis to ensure optimal performance
Added 6 mins ago
Assistant Facilities Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Mountain View, CA
…Facilities Manager, you'll bridge the gap between technical operations and strategic facility improvements, leading critical projects while ensuring seamless day-to-day building…

Proslide Technology

Customer Service – Product Engineering

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

The Customer Service – Product Engineering representing Eastern United States is responsible for supporting clients for their commissioned water slide attractions.

This role requires interaction with several internal groups, such as Product Development, Field Services, Supply Management, Operations Engineering, Project Management and Client Account Management.

Number of vacancies for this role: 1

YOUR CHALLENGE:

Responsible for the handling and acknowledging of all incoming customer service requests via the electronic ticket system.
Trouble shooting and the resolution of all customer queries related to product operation and performance, in a timely manner.
Providing guidance and recommendation to clients on the overall operations and maintenance of commissioned products.
Support third party contractors on work being conducted, for warranty and out of warranty service.
Represent Customer Service Account Management for exploring project opportunities with clients, for product enhancements and upgrades.
Assist with leading all regional base Ride Commissioning projects, either through the actual site work being conducted or overseeing the work done by assigned lead ride commissioning individuals.
Development of Standard of Operating procedures and Work Instructions on overall functionality of department.
Interface with channel partners on the resolution of reported field issues.
Compile formal site reports on work accomplished during initial product commissioning and customer service visits.
Understanding of Fiberglass technology, on production methods and experience doing minor fiberglass and gelcoat repairs in the field.
Maintain the commissioned “as-is” baseline on modifications that are provided by ProSlide as part of after sales support.
Support the Handling, Control of Nonconforming Material, through the submission of a Non-Conformance Reports (NCR).
Travel to client sites for client engagement opportunities, work to be conducted, which are either planned activities or urgent site visit requests.
During peak timeframes, they will be required to support clients on a global basis.

WHAT YOU BRING TO THE ROLE:

Education

Bachelor’s Degree or Technologist/Technician in Manufacturing, Electrical, Industrial or Mechanical Engineering. A combination of hands-on work experience and education will be considered in lieu of identified educational requirements.
3-5 years in a similar customer facing role and environment.

Required Experience

Experience with hands-on activities and comfortable using various handheld tools required to complete the required work at client site.
Working directly with end customers, via electronic communications and through verbal conversations.
Understanding of DC and AC principles, including motor controls such as VFD(s).
Experience with hands-on activities and using various handheld mechanical tools, multimeters and other validation test equipment
MS Office applications (Excel, and Word).
Interpreting mechanical, electrical and plumbing drawings.
Comfortable using E-drawing or Solidworks to review parts as required.

Competencies

Interpersonal and team leadership skills.
Time management and organizational skills in a technical environment with a firm understanding of product life-cycle management.
Analytical skills, problem solving and sound business judgment.
A willingness to travel as required.

Working Conditions

Commissioned Water Park locations.
Travel opportunities at times, for participation related to Ride Commissioning during peak seasonal opening.

ADDITIONAL INFORMATION:

Human-led Hiring

ProSlide does not use artificial intelligence (AI) to screen, assess, or select applicants. Applications are reviewed by our Talent & Culture team.

Recruitment Practices

Please note that all recruitment activities are conducted internally by our Talent & Culture team, and we are not currently working with any staffing firms. Any inquiries or communication regarding this position should be directed to our Talent & Culture team.

Accessibility and Inclusion

ProSlide Technology is committed to ensuring that our workplace and our hiring practices are inclusive and accessible to all individuals, including those living with disabilities. We strive to create a culture where every employee feels valued, respected, and supported. Should you require accommodation during the application process, please contact us and we will work with you to provide reasonable accommodations that suit your needs.

Apply About employer

More about this job

Skills

Customer service
Sales
Mechanical engineering
Electronic communication
VFD
Mechanical tools
Microsoft Office
Microsoft Excel
Microsoft Word
Plumbing
Dassault Systemes SolidWorks
Team leadership
Time management
Organizational skills
Product life-cycle
Analytical skills
Problem solving
Recruitment
Communication skills

Report this job