Service Automation Engineer

About Us

Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector. Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world. So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.

What You Need to Know The Service Automation Engineer is responsible for providing technical support, troubleshooting, testing, commissioning, and maintenance of Subsea Control Systems (SCS) and associated topside control equipment. The role requires a strong understanding of industrial automation, PLCs, SCADA systems, electrical and electronic controls, industrial communications, and subsea control system architecture. The engineer will support activities at the company's facility, customer locations, and offshore installations, ensuring equipment and systems operate safely, reliably, and in accordance with project specifications and customer requirements. The position will work closely with internal and external customers to resolve technical issues, execute service activities, and support successful project delivery.

What We Are Looking For

• Provide on-site technical support during offshore installation, commissioning, maintenance, and troubleshooting activities.
• Participate in offshore mobilization planning, equipment readiness reviews, and service execution planning.
• Prepare field service reports, troubleshooting guides, service procedures, work instructions, punch lists, and recommendations system and equipment documentation.
• Communicate technical issues and solutions clearly to customers, project teams, and offshore operations personnel.
• Configure, troubleshoot, and modify PLC programs, HMI applications, and SCADA system used in subsea control systems.
• Diagnose and resolve electrical, software, instrumentation, and automation issues associated with subsea control systems.
• Verify communications between topside control systems and subsea control systems.
• Execute Factory Acceptance Testing (FAT), Site Integration Testing (SIT), or any other functional testing as required.
• Perform pre-commissioning, installation, startup, and commissioning activities at customer facilities and offshore installations.
• Perform other duties and responsibilities as assigned.

Qualifications / Skills & Experience Education

• Bachelor's degree in Electrical Engineering, Computer Engineering, Electrical Engineering Technology, or an Associate’s degree plus 5 years of automation programming experience in lieu of Bachelor’s degree.

Essential

• 5-8 years’ experience in controls engineering, industrial automation, or field service.
• Experience with PLCs, HMI/SCADA systems, and industrial communications for topside/subsea oil and gas industry.
• Ability to modify control logic, develop software changes and implement engineering solutions offshore.
• Ability to interpret electrical schematics, hydraulic schematics, P&IDs, and other technical documentation.
• Practical experience with electrical test equipment, instrumentation, and systematic fault diagnosis.
• Ability to travel to customer sites and offshore installations on short notice.
• Ability to obtain Offshore Water Survival certification (BOSIET) and Transportation Worker Identification Credential (TWIC).

Preferred

• Experience with Subsea Control Systems (SCS).
• Experience with Allen Bradley automation equipment.
• Experience with PLC and HMI programming.
• Advanced knowledge of Modbus and Ethernet TCP protocols.
• Prior experience writing technical documentation.

Why Choose Us We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level. What you receive from Proserv as your employer is so much more than just a salary. Our benefits offerings include:

• Medical / Dental / Vision
• Health FSA / Dependent Care FSA
• HSA w/ Employer contribution
• Basic Life & AD&D
• Voluntary Life & AD&D
• Short Term Disability
• Long Term Disability
• 401k w/ Employer Match
• PTO
• Paid Holidays
• Employee Assistance Program