Sr. Security Representative, Travel Risk Management, GSOC Operations & Intelligence
- San Diego, CA, United States
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Original job description
Position Summary The Sr. Security Representative, Travel Risk Management, GSOC & Intelligence leads enterprise security risk management activities that protect employees, executives, guests, and business operations across travel, events, and global threat environments. This role integrates intelligence-led risk assessments, journey management governance, event security planning, and incident response coordination with the Global Security Operations Center (GSOC) and cross-functional partners (HR, Legal, Facilities, EHS, IT, Business Continuity, and OpCos). The position drives scalable security programs, executive-ready reporting, and continuous improvement through metrics, lessons learned, and stakeholder education. Reporting Relationship & Scope
- Reports to: Corporate Security leadership (Director/Senior Director/Head of Corporate Security).
- Primary interfaces: GSOC, Executive Protection (EP), Travel/HR Operations, Facilities, Legal, EHS, IT, Business Continuity, Communications, and additional Sony Operating Companies (OpCos).
- Scope: Domestic and international employee travel; high-profile executive movements; major events; geopolitical and domestic threat monitoring impacting operations. Core Competencies
- Intelligence-led risk management and analytical tradecraft
- Crisis/incident management and operational coordination
- Stakeholder management and executive communications
- Program governance, policy development, and compliance
- Vendor management and contract/statement-of-work oversight
- Metrics, dashboards, and continuous improvement
- Discretion, confidentiality, and sound judgment Key Responsibilities (by Discipline) A. Travel Risk Management (TRM)
- Own and continuously improve the enterprise Travel Risk Management program, including governance, policy, and operating procedures for domestic and international travel.
- Conduct destination, itinerary, and traveler-specific risk assessments (i.e. political violence, crime, health/medical, natural hazards, transportation disruption, etc.).
- Develop traveler-facing trip briefs and executive itineraries including situational overview, key judgments, mitigation measures, emergency contacts, medical resources (trauma centers/urgent care), and local alerting resources.
- Administer journey management requirements (pre-trip approvals, traveler tracking, checkins, and escalation paths) for elevated-risk locations; monitor compliance and coordinate manager follow-up for missed check-ins.
- Coordinate with GSOC for traveler monitoring, alerting, and incident response; provide GSOC with travel details and risk context to enable effective watchfloor support.
- Lead travel security vendor relationship management (risk intelligence provider, medical assistance, security transportation, protective services) including service reviews, KPIs/SLAs, and continuous improvement actions.
- Deliver traveler education (briefings, SharePoint resources, newsletters, etc.)
- Provide on-call/after-hours consultation for time-sensitive travel risk decisions; support crisis response for travelers impacted by incidents (civil unrest, natural disasters, medical emergencies, transport disruptions, etc.).
- Maintain program metrics (incident categories, domestic vs. international interventions, monitoring actions) and produce executive-ready summaries demonstrating value and trends. B. GSOC Operations
- Support GSOC operations by providing guidance and advice on Threat Monitoring, Incident and Crisis Management, and Access Control to ensure alignment with organizational objectives.
- Serve as a primary point of contact for SNA Global Threat Monitoring and Reporting (including after hours), ensuring incidents meet compliance standards and provide timely updates to stakeholders through resolution.
- Assist in initiating incident/crisis response actions in alignment with established Incident and Crisis Management procedures.
- Oversee the coordinated development and maintenance of policies and procedures related to the GSOC and affected stakeholders.
- Monitoring and tracking key performance indicators (KPIs) and make recommendations for improvements. C. Intelligence & Threat Management –
- Lead horizon scanning and threat intelligence analysis for geopolitical, domestic, and issue driven risks that may impact personnel, facilities, brand, and operations.
- Produce executive-ready intelligence products (BLUFs, one-page briefs, risk matrices, watch items) and deliver timely situational awareness updates during evolving events. <p class="tidal
More about this job
Skills
- Risk management
- Incident response
- Reporting
- Leadership
- Stakeholder management
- Policy development
- Regulatory compliance
- Vendor management
- Process improvement
- Confidentiality
- Microsoft SharePoint
- Track key performance indicators