Jobs in the United States

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Added 10 mins ago
General Manager - Aviation
Prosegur
Jamaica, NY
Partner with Talent Engagement and Human Resources on workforce planning, recruitment, employee development, and retention.
Added 12 mins ago
Account Manager - Security
Prosegur
Smyrna, TN
The Account Manager owns client satisfaction, contract delivery, and team performance for assigned accounts. You'll lead site leadership and officer teams, ensure post orders are executed…
Added 12 mins ago
Account Manager - Security
Prosegur
Decherd, TN
The Account Manager owns client satisfaction, contract delivery, and team performance for assigned accounts. You'll lead site leadership and officer teams, ensure post orders are executed…
Added 12 mins ago
Account Manager - Security
Prosegur
Tallahassee, FL
The Account Manager owns client satisfaction, contract delivery, and team performance for assigned accounts. You'll lead site leadership and officer teams, ensure post orders are executed…
Added 12 mins ago
Assistant Nurse Manager Inpatient Rehab
Ascension
Anderson, IN
Partner with department leadership to recruit, hire, and onboard top-tier talent while building a collaborative work culture.
Added 12 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
Mountain Home, AR
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Added 12 mins ago
U
Senior Associate, Global Ads Commercial Enablement
Uber
New York City, NY · Chicago, IL · San Francisco, CA
- $113,000 to $140,000 USD / year
Connect skill development to product changes: Partner with Ads GTM Enablement, Product, and Marketing to reinforce the selling behaviors needed for new offerings or changes. Turn launch…
Added 12 mins ago
Groomer
Petco Animal Supplies Stores, Inc.
South Sarasota, FL
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Added 18 mins ago
Director, Public Relations
Kendra Scott
Austin, TX
Reporting to the VP of Brand Marketing, this leader will serve as the primary day-to-day contact for our PR agency partner, working in close collaboration to translate brand priorities into…
Added 22 mins ago
G
Assistant Project Manager- Commercial Construction
GPAC
Lansing, MI
- $65,000 to $90,000 USD / year
Assistant Project Manager – Commercial Construction
Added 22 mins ago
G
Senior Project Manager- Commercial Construction
GPAC
Ann Arbor, MI
- $120,000 to $160,000 USD / year
SENIOR PROJECT MANAGER – COMMERCIAL CONSTRUCTION
Added 22 mins ago
Resort Manager, State Game Lodge Area - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
Partner with Human Resources and functional leaders on recruiting, hiring, onboarding, performance management, employee relations, development, and returning seasonal employee strategies.
Added 22 mins ago
Resort Manager, Sylvan Lake Area - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
Partner with Human Resources and functional leaders on recruiting, hiring, onboarding, performance management, employee relations, development, and returning seasonal employee strategies.
Added 22 mins ago
Executive Chef - Custer State Park Resort
Xanterra Travel Collection
Custer, SD
Build culinary bench strength and succession plans, support the return and development of seasonal employees, and create practical training and onboarding programs for each kitchen and…
Added 41 mins ago
Regional Warehouse Manager
Royal Cup, Inc.
Tampa, FL
The Regional Warehouse Manager reports to the Director, Corporate Warehousing and is responsible for managing the daily operations of assigned warehouse(s).
Added 41 mins ago
Warehouse manager
Royal Cup, Inc.
Birmingham, AL
The Warehouse Manager reports to the Director, Corporate Warehousing and is responsible for managing the daily operations of assigned warehouse(s).
Added 41 mins ago
Director, Field Service
Royal Cup, Inc.
Chicago, IL
Provides constructive and timely performance evaluations, and maintains development and succession plans for all direct reports
Added 41 mins ago
Customer Project Manager
Royal Cup, Inc.
Birmingham, AL
The Customer Projects Manager reports to the Director, Field Service Operations. The role carries two areas of ownership. First, it leads the planning and execution of special…
Added 41 mins ago
National Account Manager - Business Development, Commercial
Royal Cup, Inc.
Nashville, TN
Job Title: National Account Manager - Business Development, Commercial
Added 41 mins ago
Business Development Manager (Convenience Store Division)
Royal Cup, Inc.
Houston, TX
We're looking for a Business Development Manager, CSD to drive new business growth across National, Regional, and Local chain accounts within our Convenience Store Division. This is a…
Added 41 mins ago
National Account Manager - CSD
Royal Cup, Inc.
Charlotte, NC
The National Account Manager – CSD reports to the VP, Convenience Store Sales and plays a pivotal role within the Convenience Store Division. This role focuses on managing and growing a…
Added 41 mins ago
Marketing Data & Segmentation Manager
Royal Cup, Inc.
Birmingham, AL
Job Title: Marketing Data & Segmentation Manager
Added 41 mins ago
National Account Manager - CSD
Royal Cup, Inc.
Atlanta, GA
The National Account Manager – CSD reports to the VP, Convenience Store Sales and plays a pivotal role within the Convenience Store Division. This role focuses on managing and growing a…
Added 41 mins ago
Marketing Data & Segmentation Manager
Royal Cup, Inc.
Atlanta, GA
Job Title: Marketing Data & Segmentation Manager
Added 41 mins ago
Business Development Manager (Convenience Store Division)
Royal Cup, Inc.
Atlanta, GA
We're looking for a Business Development Manager, CSD to drive new business growth across National, Regional, and Local chain accounts within our Convenience Store Division. This is a…

Prosegur

Account Manager - Security

Smyrna, TN, United States

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Job details

Apply by: Nov 13, 2026
Education: High school diploma
Posting language: English
Posted: Oct 23, 2026

Original job description

Job overview The Account Manager owns client satisfaction, contract delivery, and team performance for assigned accounts. You'll lead site leadership and officer teams, ensure post orders are executed flawlessly, manage scheduling and overtime, and drive KPI results (safety, service quality, and attrition). This role blends people leadership, client relationship management, and disciplined operations. Responsibilities and Duties

Client Success & Relationship Management
Serve as the primary point of contact; run weekly/biweekly client check-ins and QBRs.
Translate the Statement of Work (SOW) into daily execution; maintain current post orders and SOPs.
Proactively resolve service issues and escalations; develop corrective action plans and follow-through.
Operational Excellence
Own scheduling, staffing levels, and overtime control; partner with Recruiting on pipeline health.
Conduct site inspections, audits, and drills; ensure adherence to SOW, licensing, and training.
Maintain accurate site documentation (site books, post orders, emergency procedures, equipment logs).
Team Leadership
Hire, onboard, coach, and develop Supervisors/Officers; conduct regular performance huddles.
Enforce policies and standards consistently; recognize and reward strong performance.
Foster a culture of safety, professionalism, and continuous improvement.
Compliance & Risk
Ensure compliance with client requirements, state/local licensing, and company policy.
Lead incident response and reporting (near misses, injuries, property damage, workplace violence).
Partner with the GM/HR on investigations, accommodations, and documentation best practices.

Qualifications

3–5+ years of progressive leadership in contract security, facilities, hospitality, or related operations (account/site management preferred).
Proven client-facing experience with strong service recovery and stakeholder management skills.
Working knowledge of security operations, incident management, and post order development.
Familiarity with state security guard licensing requirements and training standards.
Comfortable with scheduling systems such as Winteam and MS Office; data-driven decision-making.
Strong written and verbal communication; able to create concise reports and SOPs.

Competencies

Client Obsession • Ownership & Follow-Through • Situational Leadership
Operational Discipline • Risk & Compliance Mindset • Financial Acumen
Coaching & Talent Development • Continuous Improvement

Physical/Environmental Requirements

Ability to walk/stand for extended periods during site tours/inspections; occasional lifting up to 25 lbs.
Work may include indoor/outdoor environments and variable weather; occasional evenings/weekends for emergencies or client needs.

Education & Licensing

High school diploma or GED required;
Must hold/obtain and maintain any required state/local security licenses and permits for assigned sites.
Valid driver's license and acceptable driving record (if role requires driving between sites).

EEO Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic. Reasonable accommodations are available upon request. License #13022

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More about this job

Skills

Scheduling
Leadership
Recruitment
Inspection
Documentation
Team leadership
Process improvement
Regulatory compliance
Incident response
Reporting
Stakeholder management
Microsoft Office
Decision making
Communication skills
Financial capability
Coaching
Heavy lifting
Valid driver's licence

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