Case Manager

Position Summary:

The case manager is the first point of contact for the client; case managers are responsible for conducting and documenting home visits, assessments, reassessments, and referrals. Case managers are expected to identify and address barriers to independent living with their assigned caseload, while providing supportive services that aid the clients in achieving their goals.

Responsibilities:

• Provide person centered and adaptive services and improve client quality of life
• Refer clients to internal and external services and follow/collaborate up regarding engagement
• Assist clients in assimilating to independent living by providing in-home and on-site case management services
• Provide services related to transitional living; including but not limited to apartment inspections, apartment management, neighbor relation skills, assessments/ reassessments, and coordination with medical/mental health providers.
• Engage in analytical thinking and problem solving with peers/ team members
• Contemporaneous documentation of client interactions and maintenance of clients paper and electronic chart
• Design and implement individual client service plans
• Attend interdisciplinary meetings, staff trainings, and supervisions

Qualifications

Position requires a H.S. Diploma or its equivalent. Bachelors degree preferred. Prior working experience the homeless population and housing disadvantaged population a plus. Must have a clean and valid drivers license. The ability to establish workload priorities and balance diverse duties is needed. Must have excellent communication skills both orally and in writing, with individuals and groups regarding complex and sensitive issues. In addition, the case manager shall perform any duties as required to meet the needs of the program and the clients. The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.