Jobs in the United States

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Added 1 min ago
Retail Sales Associate
Ollie's Bargain Outlet
Alamogordo, NM
The Retail Sales Associate assists Ollie's customers and helps to maintain the store appearance. Retail Sales Associates are responsible for all aspects of customer service, running…
Added 8 mins ago
A
Anthropologie Key Holder
Anthropologie
Woodcliff Lake, NJ
- $17.6 to $18 USD / hour
A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating…
Added 10 mins ago
IC
Project Manager - Fort Collins, CO
Interstates Companie
Fort Morgan, CO
- $31,533 USD / year
Support charities and your community through events sponsored and hosted by Interstates
Added 10 mins ago
IC
Project Manager - Fort Collins, CO
Interstates Companie
Fort Collins, CO
- $31,533 USD / year
Support charities and your community through events sponsored and hosted by Interstates
Added 14 mins ago
Fresh Cut Produce Clerk
Albertsons Companies
LEAGUE CITY, TX · League City, TX
…You’ll also assist with inventory management, restocking, and customer service. This role is active and fast-paced, ideal for someone who enjoys working with food, has a positive attitude,…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Carmel, CA
- $24.6 to $38.4 USD / hour
CLA is currently seeking a Client Service Coordinator in our Carmel, CA office. This role would support the office through tax season from January to April. This pivotal role provides…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Dixon, IL
- $21 to $34.6 USD / hour
CLA is currently seeking a Client Service Coordinator in our Dixon, IL office. This role would support the office through tax season from January to April. This pivotal role provides…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Owatonna, MN
- $21 to $33.3 USD / hour
CLA is currently seeking a Client Service Coordinator in our Owatonna, MN office. This role would support the office through tax season from January to April. This pivotal role provides…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Monticello, MN
- $21 to $33.3 USD / hour
CLA is currently seeking a Client Service Coordinator in our Monticello, MN office. This role is part time and would support the office through tax season from January to April. This…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Wenatchee, WA
- $22.8 to $35.8 USD / hour
CLA is currently seeking a Client Service Coordinator in our Wenatchee, WA office. This role would support the office through tax season from January to April. This pivotal role provides…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Moses Lake, WA
- $22.8 to $35.8 USD / hour
CLA is currently seeking a Client Service Coordinator in our Moses Lake, WA office. This role would support the office through tax season from January to April. This pivotal role provides…
Added 21 mins ago
CL
Seasonal Client Services Coordinator - Tax
CliftonLarsonAllen LLP
Shelton, CT
- $25.5 to $35.8 USD / hour
CLA is currently seeking a Client Service Coordinator in our Shelton, CT office. This role is part time and would support the office through tax season from January to April. This pivotal…
Added 24 mins ago
KS
Loan Documentation Associate I
KS StateBank
Manhattan, KS
- $45,000 USD / year
Added 24 mins ago
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R-2461858 (USA) Tire and Battery Center Team Leader
Walmart
SALINA, KS
- $23 to $31 USD / hour
…programs adheres to policies and is an advocate for the member the associate and the company Be an Expert Maintains an indepth knowledge of business on the floor safety and compliance…
Added 24 mins ago
W
Cake Decorator
Walmart
SALINA, KS
- $20 to $28 USD / hour
…communicates and develops interpersonal skills for providing customer service being flexible to the needs of the business maintaining instock levels and controlling shrinkage Be an Expert…
Added 24 mins ago
BP
Pet Care Assistant
Banfield Pet Hospital
Overland Park, KS
- $15 to $17.19 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 24 mins ago
BP
Veterinary Assistant
Banfield Pet Hospital
Overland Park, KS
- $16.47 to $21.05 USD / hour
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Added 24 mins ago
W
(USA) Cake Decorator
Walmart
Wichita, KS
- $19 to $27 USD / hour
…communicates and develops interpersonal skills for providing customer service being flexible to the needs of the business maintaining instock levels and controlling shrinkage Be an Expert…
Added 24 mins ago
Registered Nurse - Inpatient Mental Health
Veterans Affairs, Veterans Health Administration
Topeka, KS
Added 29 mins ago
Multifunction Services Associate Supervisor
University of Michigan
Ann Arbor, MI
Provide peer-level support and reinforce expectations related to cleaning procedures, infection prevention, safety, customer service, and professionalism through modeling and guidance
Added 29 mins ago
Multifunction Services Intermediate Supervisor
University of Michigan
Ann Arbor, MI
Support service recovery and routine issue resolution by investigating concerns, addressing patient/customer, employee relations, staffing, workflow, and operational concerns, and…
Added 29 mins ago
Multifunction Services Intermediate Supervisor
University of Michigan
Ann Arbor, MI
Support service recovery and routine issue resolution by investigating concerns, addressing patient/customer, employee relations, staffing, workflow, and operational concerns, and…
Added 29 mins ago
Field Technician Associate
University of Michigan
Ann Arbor, MI
As a Field Technician Associate, you will report to the Outside Plant Director and work under general supervision of more senior OSP staff to plan and conduct OSP assignments. In this role…
Added 29 mins ago
Associate Chief Digital & Information Officer (ACDIO)
University of Michigan
Ann Arbor, MI
The Associate Chief Digital & Information Officer (ACDIO) for the Office of the Chief Digital & Information Officer serves as the principal strategic partner, executive advisor, and…
Added 29 mins ago
Research Administrator Associate (Hybrid Work Arrangement)
University of Michigan
Ann Arbor, MI
…provide financial, procurement, and research administration support to over 100 units. We are looking for a Research Administrator to provide financial portfolio management and budgeting…

Progress In Motion

MIS Infracstructure Supervisor

Frisco, TX, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions:

Supervise day-to-day operations of infrastructure services and provide leadership to the MIS team.
Oversee and mentor MIS staff across database administration, systems engineering, network engineering, and unified communications; set priorities, act as liaison to end users and the Service Desk, and apply industry trends to guide team direction.
Manage and evaluate assigned staff, addressing concerns, directing work, and conducting performance evaluations.
Oversee support and maintenance processes for the City's network, servers, storage, and core systems, including hardware installation, diagnosis, repair, upgrades, and ensuring exceptional customer service.
Recommend improvements and maintenance schedules for services and systems.
Implement operational solutions as directed by management.
Manage client service delivery system for all city personnel end users and monitor infrastructure and applications for availability, usability, and security.
Provide server and network administration support, including maintenance and operation of Windows servers.
Monitor ticketing queues, record solutions, and escalate issues as needed.
Enforce server/network hardware and software life-cycle management policies.
Develop technical documentation and training materials.
Participate in on-call rotation and after-hours support for critical servers, networks, and applications, coordinating with third-party providers and city staff for emergency technical issues.
Enhance system monitoring services to track performance, events, security, and system age.
Assist enterprise staff in troubleshooting and resolving help desk issues.
Act as a resource for city-wide infrastructure, including fiber backbone and leased telecommunication services.
Perform daily automated procedures such as system backups and production runs.
Conduct research and development, design, configuration, and installation of infrastructure areas.

Other Important Duties:

May travel to attend meetings, presentations, conferences and training.
May be required to work some evenings and weekends.
Performs other duties as assigned.
Regular and consistent attendance for the assigned work hours is essential.

Knowledge, Skills, and Abilities:

Knowledge of hardware, software and peripheral equipment maintenance, repair, setup, modification and troubleshooting methods, practices and procedures.
Knowledge of redundant LAN/WAN infrastructure & datacenter networking solutions.
Knowledge of hyper converged infrastructure & managed storage systems, both NAS and SAN.
Knowledge and understanding of security threats and anti-virus systems.
Knowledge of customer service and training methods and practices.
Knowledge of City policies and procedures.
Knowledge of Microsoft SQL.
Knowledge of backups, restoration and recovery models
Proficient in configuration, design and management of Cisco switches, routers and firewalls.
Proficient skills with LAN/WAN administration concepts and practices. Must be knowledgeable with PC administration concepts and practices. MS Windows OS, MS Office environment, Active Directory.
Ability to communicate technical issues and problems with end users in a manner which is understandable to those without technical training.
Skill in responding, troubleshooting and resolving technical automated management information systems issues over the telephone, electronically or on site.
Skill in implementing departmental procedures and objectives.
Skill in effectively transporting, setting up, installing, uninstalling, modifying, upgrading and operating multiple networking systems and software programs.
Skill in resolving customer complaints and concerns.

Education, Experience, and Certifications/Licenses:

Associate’s Degree in Management Information Systems, Computer Science, or related field, and Seven (7) years of LAN, WAN or equivalent combination of education and experience.
Cisco, Microsoft, and/or Nutanix certifications preferred.
Experience with 24/7/365 systems operations in a production environment.
May be required to obtain applicable certifications (e.g. Cisco, Microsoft, Nutanix).
Must pass a pre-employment drug screen, criminal background check and post-offer physical agility exam.
Must possess valid State of Texas Driver’s License.

Environmental Factors and Conditions:

Work is performed in office and on-site environments.
May be subject to exposure to extreme weather conditions when loading, unloading, transporting or installing automated Management Information Systems and personal computer stations.
May be subject to electrical currents and electrical shock.

Physical Demands:

This work typically requires the following physical activities to be performed. A complete description of the activities below is available upon request from Human Resources.

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More about this job

Skills

MIS
Leadership
Database administration
Customer service
Monitor infrastructure
Network administration
Microsoft Windows
Monitor ticketing
Documentation
Troubleshooting
Technical support
Research
Attend meetings
Presentation skills
Equipment maintenance
LAN
WAN
NAS
SAN
Security threats
SQL
Microsoft Office
Microsoft Active Directory
Computer science

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