Asset Management Coordinator

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions:

• Develops, implements, maintains, and manages asset management processes and program components that include infrastructure inventory, condition assessments, cost estimates, multi-year work plans and funding needs, for all assigned department’s infrastructure.
• Prepares reports that provide data, information, and trend analyses necessary for proper evaluation, planning, and execution of operational, maintenance, and/or reconstruction activities.
• Documents, maps business processes and workflow related to asset management, recommends changes to improve efficiency and coordination with other City divisions or departments.
• Serves as department lead for requesting and coordinating with IT the configuration and customization of software and systems to reflect various maintenance, operation, and capital replacement workflow.
• Informs and trains staff on the use of asset management and work order software for each workflow.
• Serves as the subject matter expert (SME) for asset management and related software for department.
• Serves as the primary department contact for contract services related to asset management systems including preparation of scope, fees, deliverable deadlines, and status reporting.
• Assists with the development of assigned department’s long-term asset management strategy.
• Develops analysis, comparative statistics and graphic depictions for asset management scenarios and planning; analyzes department operations for variance, efficiency, and productivity, and develops recommendations.
• Provides occasional assistance and guidance to other City departments related to asset management strategy & implementation.
• Researches and prepares reports and materials for meetings as assigned by Manage or Director.
• Makes presentations to assigned department personnel or other City staff as requested by Director or Manager.

Specialized Job Functions:

• Administrative Services works with department leadership to establish, implement, and maintain asset management plans for all Building Services infrastructure.
• Assist the Facilities Manager in scheduling, administering, and tracking preventative maintenance and repair activities by Building Services personnel and/or it’s vendors and contractors.
• Serves as department lead, working with IT, vendor, or contractor in the resolution of problems related to work order software, citywide security camera system and access control software system and other expert software systems utilized by the division.
• Manages projects when needed or directed for the Building Services division.

Asset Management Coordinator CITY OF FRISCO Page 2 of 4

• Public Works works with department leadership to establish, implement, and maintain Asset Management Plans for all public works infrastructure types including streets and alleys, traffic control, water distribution, wastewater collection, reuse water distribution, and stormwater drainage.
• Ensures the associated business and software systems are developed and maintained.
• Facilitates communication and coordinator between various City divisions and departments related to asset management.
• Prepares necessary agenda items for consideration by City Council.
• Assist IT department or vendor in asset management software implementation, integration, and change activities on a city-wide level, defining user functionality requirements on behalf of Public Works; conducts user testing and training; assist with final implementation.
• Develops and implements improvement plans for capturing essential business process data with the asset management software.

Other Important Duties:

• Travels to offsite meetings, conferences, and training.
• Serves on various technology and organizational teams as needed.
• Performs other related duties as assigned.
• Regular and consistent attendance for the assigned work hours is essential.
• Knowledge, Skills, and Abilities:
• Knowledge of terminology, principles and best practices used in infrastructure asset management.
• Knowledge of video surveillance and access control security systems and other expert software systems.

(Administrative Services only)

• Ability to build relationships and develop rapport with customers.
• Ability to communicate clearly and concisely, both verbally and in writing about technical subjects to non-technical users in a way they can easily understand.
• Ability to elicit and document user requirements translating them into functional and technical requirements.
• Ability to learn and explain software capabilities and related processes quickly in a fast-paced environment to people of all experience levels.
• Ability to listen effectively and uncover information that may not be explicitly stated.
• Ability to process multiple types of information and perform multiple tasks simultaneously quickly and accurately.
• Ability to understand business processes and document process issues in departments.
• Ability to write and execute test cases against project requirements or business needs.
• Experience in a municipal environment is preferred.
• Knowledge of software development lifecycle.
• Maintain a broad knowledge of the Microsoft environment.
• Show willingness to be a team member with ability to be a team leader.
• Skill in effectively coordinating and prioritizing multiple projects.
• Skill in influence and persuasion with ability to convince others to maintain standards in technology, process, and policies.