Jobs in the United States

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Added 2 mins ago
RN III Nurse Home Visitor
Texas A&M University Health Science Center
Bryan, TX
…Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless…
Added 3 mins ago
PP
Nurse Practitioner
Planned Parenthood Southeast, Inc.
Savannah, GA
- $53 USD / hour
Under the medical supervision of the Medical Director/Associate Medical Director and administrative supervision of the Health Center Manager, the Nurse Practitioner will function in an…
Added 6 mins ago
AU
Site Supervisor- TWIC Unarmed
Allied Universal
Donaldsonville, LA
- $25 USD / hour
…profitability, and quality assurance of uniformed services for a client’s…
Added 7 mins ago
Sr. Administrative Assistant (Project Billing)
NWESI
Boise, ID
Northwest Engineering Service, Inc. is the leading provider of Testing, Adjusting, and Balancing Services of mechanical systems and Whole Building Commissioning in the Pacific Northwest.…
Added 8 mins ago
RN III Nurse Home Visitor
Texas A&M University Health Science Center
Bryan, TX
…Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless…
Added 9 mins ago
AU
Client Manager - Security Services
Allied Universal
Riverside, CA
- $73,000 to $79,568 USD / year
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security…
Added 12 mins ago
CC
Administrative Specialist III - Water System Maintenance
Cobb County Government
Marietta, GA
- $19.71 to $25.12 USD / hour
High School diploma or GED required, Associate's degree in secretarial science or office administration preferred; supplemented by three years of responsible experience in secretarial,…
Added 12 mins ago
CH
Licensed Mental Health Therapist
Charlie Health
Remote, United States
- $49 to $67 USD / hour
MUST HOLD AN INDEPENDENT OR ASSOCIATE LICENSURE IN NEW HAMPSHIRE
Added 14 mins ago
Service Delivery Manager
NFM & J LP
Lakewood, CO · Tampa, FL
The Service Delivery Manager is responsible for leading and managing customer service operations within the janitorial services division. This role serves as the primary point of contact…
Added 16 mins ago
Associate Manager of Operations
Uber Freight
Rogers, AR
…OS&D, and our Dray team), dedicated carrier managers, and key client stakeholders to ensure service excellence and operational…
Added 18 mins ago
Office Supervisor - Waddell, AZ
Military Spouse Jobs & VetJobs
United States
Responsible for the order processing, administrative, customer service, and accounting functions of a distribution center.
Added 19 mins ago
WU
Associate Merchant - Auto Care
Wal-Mart.com USA, LLC
United States
- $70,000 to $130,000 USD / year
The (USA) Associate Merchant supports category management by facilitating supplier negotiations, managing purchase orders, and resolving supplier issues to ensure accurate product setup…
Added 19 mins ago
Training Coordinator- Electrical & Automation (Maumee/Fostoria)
Northwest State Community College
Archbold, OH
…Clients. Course delivery may vary by shift or location based on client needs. The coordinator is also responsible for building, developing, and updating technical curriculum as needed. The…
Added 19 mins ago
Training Coordinator- Mechanical & Fluid Power (Maumee/Fostoria)
Northwest State Community College
Archbold, OH
…clients. Course delivery may vary by shift or location based on client needs. The coordinator is also responsible for building, developing and updating technical curriculum as needed. The…
Added 19 mins ago
Systems Engineer
Chenega Corporation
UNAVAILABLE, VA
In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or…
Added 19 mins ago
Senior Operations Lead
Chenega Corporation
UNAVAILABLE, VA
In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or…
Added 19 mins ago
Senior Operations Lead
Chenega Corporation
UNAVAILABLE, VA
In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or…
Added 19 mins ago
Systems Engineer
Chenega Corporation
UNAVAILABLE, VA
In plain terms, our clients gain a team that’s on the same page to achieve and support the client’s mission. We vigorously respond to clients’ requests without additional costs, delays, or…
Added 20 mins ago
TL
Client Value Executive - Financial Services, Contact Center Solutions
TransUnion LLC
Remote, United States
- $75,750 to $126,250 USD / year
Coordinate cross-functional internal teams to resolve client issues related to service, billing, technology, product, and delivery.
Added 20 mins ago
YC
Program Administrator - SCALE
Yavapai College
Prescott, AZ
- $19 to $25 USD / hour
…buyer meetings, contracts, and jobs. Reconcile records with the client management system for staff…
Added 21 mins ago
Lead Preschool Teacher - Basin City
IDC Brand
Basin City, WA
10. Follows established program curriculums, procedures, documentation, and service plans. In coordination with School Readiness Liaison, Early Learning Mentor Coaches, and program support…
Added 22 mins ago
T
Desktop Support Technician
TEKsystems
Gloucester, MA
- $24.23 USD / hour
Our client is seeking a Desktop Support Technician to join their team supporting a large-scale PC refresh and end-user technology deployment initiative. This is an excellent opportunity for…
Added 24 mins ago
CD
Billing & Administrative Support (IOP/PHP Program)
CASA DE AMPARO
San Marcos, CA
- $25 to $28 USD / hour
…programs. Supports the Program Manager and program staff with client records, authorizations, billing readiness, claim support, data tracking, scheduling, communication, credentialing…
Added 25 mins ago
Project Manager – Field Service
Insight Global
Salem, NH
Our client is looking for an experienced Project Manager to join its growing Security Systems Field Service team. This individual will manage installation and upgrade projects for advanced…
Added 26 mins ago
Sales Associate/Stylist
Club Monaco
NY
…personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist…

ProfitSolv

Software Support Representative

Remote, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Join a company that’s quietly powering thousands of businesses

Behind every thriving law firm, accounting practice, and healthcare provider is software doing the heavy lifting - and there's a good chance it's ours. ProfitSolv is a fast-growing SaaS company delivering billing, payments, and practice management solutions to the professionals who keep our communities running. Our products are trusted by tens of thousands of firms, and our team is the reason why.

We're a company of builders and problem-solvers - around 300 people who care about the craft, back each other up, and celebrate the wins together (sometimes at very nice destinations - ask us about Presidents Club). If you want your work to be visible, valued, and genuinely fun, you'll fit right in.

We're hiring a Software Support Representative to help us grow - and to grow with us.

The role

As our Software Support Representative, you'll resolve our clients' software-related inquiries and issues, collaborating closely with cross-functional teams to deliver outstanding support.

Serve as the primary point of contact for clients seeking software support through email, phone, and live chat
Diagnose and troubleshoot software issues, guiding clients through step-by-step solutions or escalating complex cases as necessary
Log and maintain detailed records of client interactions, inquiries, and actions taken to effectively track and resolve support cases
Assist in creating and maintaining support documentation, including knowledge base articles and tutorials
Identify patterns in client inquiries and provide feedback to product and development teams, and identify upsell or cross-sell opportunities

You'll handle confidential information with care, following established security policies and procedures.

What makes you a great fit

Associate degree or minimum of 2 years of experience in a software support or customer service role, preferably in a SaaS or technology company
Strong technical and analytical skills, with the ability to diagnose and resolve software-related issues
Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical clients
Knowledge of MS Suite including MS Graph
Detail-oriented with strong problem-solving and multitasking abilities

What we offer

Performance-based compensation - your results are recognized and rewarded
401(k) with company match
Comprehensive health, dental, and vision coverage, including HSA and FSA options
Generous paid time off and paid holidays
Fully remote work - U.S.
A collaborative, high-trust team of smart, curious, hardworking people

About ProfitSolv

ProfitSolv is the SaaS company behind the tools that thousands of law firms, accounting practices, and healthcare providers rely on every day - billing, payments, and practice management software that helps professionals get paid faster and run smarter businesses. We're growing quickly, and we've built a culture to match: smart and curious people , real ownership of your work , leadership that listens , and wins that get celebrated properly . We're fully remote across the US, seriously invested in our people, and just getting started.

Physical requirements

This role involves prolonged periods of sitting at a desk and working on a computer, the ability to lift up to 15 pounds at times, and travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Our commitment to you

At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems, and innovate.

Work location Remote - U.S. only.

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More about this job

Skills

Heavy lifting
Troubleshoot
Documentation
Customer service
Analytical skills
Communication skills
Interpersonal skills
Problem solving
Multitasking

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