Remote jobs in the United States

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Project Engineer - Solar and Storage
Euclid Power
Remote, United States
- $135,000 to $150,000 USD / year
Added 5 mins ago
BV
Production Support Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 5 mins ago
BV
Cloud Operations Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 5 mins ago
BV
Observability Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 5 mins ago
BV
Systems Architect
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 6 mins ago
Special Investigations Unit Investigator
Delta Dental Plan of Michigan, Inc.
Remote, United States
Added 7 mins ago
DA
Power Systems Study Engineer III
DLB Associates
Remote, United States
- $104,738 to $130,502.05 USD / year
Added 7 mins ago
DA
Electrical Engineer III
DLB Associates
Remote, United States
- $104,738 to $130,502 USD / year
Added 7 mins ago
DA
Electrical Engineer II
DLB Associates
Remote, United States
- $83,000 to $104,125 USD / year
Added 7 mins ago
Database Developer
Trimble Maps Inc
Remote, United States
Power Global Supply Chains: Database Developer (Remote, US)
Added 8 mins ago
FU
Cybersecurity Architect
FMS USA Fresenius Mgmt Services Inc
Remote, United States
- $137,000 to $229,000 USD / year
Added 8 mins ago
Development Lead - VA DMV
Kyndryl, Inc.
Remote, United States
Added 8 mins ago
Senior Software Developer / Technical Lead with an AI Focus
Kyndryl, Inc.
Remote, United States
As a Senior Software Developer, you'll forge strong relationships with our customers, gaining deep insights into their business objectives and lo
Added 11 mins ago
Associate Director, Medical Publications (CNS)
Otsuka Pharmaceutical Development and Commercialization, Inc.
Remote, United States
Added 11 mins ago
Senior Manager, Executive Recruiting
Otsuka America Pharmaceutical, Inc
Remote, United States
Added 12 mins ago
A
MSL/Senior MSL, Psychiatry (San Diego, CA)
AbbVie
Remote, United States
- $124,500 to $236,500 USD / year
Added 12 mins ago
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MSL/Senior MSL, Aesthetics Portfolio - KY, Cincinnati, OH, FL- Panhandles, AL, and WVA
AbbVie
Remote, United States
- $124,500 to $236,500 USD / year
Added 12 mins ago
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MSL/Senior MSL, Aesthetics Portfolio - KY, Cincinnati, OH, FL- Panhandles, AL, and WVA
AbbVie
Remote, United States
- $124,500 to $236,500 USD / year
Added 12 mins ago
A
=MSL/Senior MSL, Psychiatry (San Diego, CA)
AbbVie
Remote, United States
- $124,500 to $236,500 USD / year
Added 12 mins ago
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MSL/Senior MSL, Psychiatry (San Diego, CA)
AbbVie
Remote, United States
- $124,500 to $236,500 USD / year
Added 12 mins ago
GM
Second Level Reviewer-Clinical Documentation Integrity
Guidehouse Managed Services LLC
Remote, United States
- $89,000 to $148,000 USD / year
Added 13 mins ago
PL
Business Development Manager, Tactical UAS
Primordial Labs
Remote, United States
- $145,000 to $190,000 USD / year
…into structured actions across drones, sensors, and mission software - enabling faster, more intuitive control in high-stakes environments. We’re a distributed team of engineers, operators,…
Added 13 mins ago
BV
SAP BTP Developer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 13 mins ago
BV
Windows Systems Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…
Added 13 mins ago
BV
Cloud Network Engineer
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is an opportunity…

ProfitSolv

Software Support Representative

Remote, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Join a company that’s quietly powering thousands of businesses

Behind every thriving law firm, accounting practice, and healthcare provider is software doing the heavy lifting - and there's a good chance it's ours. ProfitSolv is a fast-growing SaaS company delivering billing, payments, and practice management solutions to the professionals who keep our communities running. Our products are trusted by tens of thousands of firms, and our team is the reason why.

We're a company of builders and problem-solvers - around 300 people who care about the craft, back each other up, and celebrate the wins together (sometimes at very nice destinations - ask us about Presidents Club). If you want your work to be visible, valued, and genuinely fun, you'll fit right in.

We're hiring a Software Support Representative to help us grow - and to grow with us.

The role

As our Software Support Representative, you'll resolve our clients' software-related inquiries and issues, collaborating closely with cross-functional teams to deliver outstanding support.

Serve as the primary point of contact for clients seeking software support through email, phone, and live chat
Diagnose and troubleshoot software issues, guiding clients through step-by-step solutions or escalating complex cases as necessary
Log and maintain detailed records of client interactions, inquiries, and actions taken to effectively track and resolve support cases
Assist in creating and maintaining support documentation, including knowledge base articles and tutorials
Identify patterns in client inquiries and provide feedback to product and development teams, and identify upsell or cross-sell opportunities

You'll handle confidential information with care, following established security policies and procedures.

What makes you a great fit

Associate degree or minimum of 2 years of experience in a software support or customer service role, preferably in a SaaS or technology company
Strong technical and analytical skills, with the ability to diagnose and resolve software-related issues
Strong communication and interpersonal skills, with the ability to articulate technical concepts to non-technical clients
Knowledge of MS Suite including MS Graph
Detail-oriented with strong problem-solving and multitasking abilities

What we offer

Performance-based compensation - your results are recognized and rewarded
401(k) with company match
Comprehensive health, dental, and vision coverage, including HSA and FSA options
Generous paid time off and paid holidays
Fully remote work - U.S.
A collaborative, high-trust team of smart, curious, hardworking people

About ProfitSolv

ProfitSolv is the SaaS company behind the tools that thousands of law firms, accounting practices, and healthcare providers rely on every day - billing, payments, and practice management software that helps professionals get paid faster and run smarter businesses. We're growing quickly, and we've built a culture to match: smart and curious people , real ownership of your work , leadership that listens , and wins that get celebrated properly . We're fully remote across the US, seriously invested in our people, and just getting started.

Physical requirements

This role involves prolonged periods of sitting at a desk and working on a computer, the ability to lift up to 15 pounds at times, and travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

Our commitment to you

At ProfitSolv, we are committed to being a diverse and inclusive workplace as an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. We embrace a diverse group of backgrounds and experiences to connect with clients, solve problems, and innovate.

Work location Remote - U.S. only.

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More about this job

Skills

Heavy lifting
Troubleshoot
Documentation
Customer service
Analytical skills
Communication skills
Interpersonal skills
Problem solving
Multitasking

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