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Added 2 mins ago
Operations Training Curriculum Designer/Instructor Level 5 - Colorado Springs
Northrop Grumman
Colorado Springs, CO · Colorado Springs
A visionary Operations Training Curriculum Designer/Instructor Level 5 ready to shape the future of space missions. You’ll be the driving force behind cutting‑edge training that empowers…
Added 4 mins ago
Sr. Business Analyst, Capital One Shopping (Remote-Eligible)
Capital One
Carson City, NV
…solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in…
Added 20 mins ago
VP, Security Strategy
HiveWatch
El Segundo, CA
HiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find…
Added 1 hour ago
CO
Senior Legal Processor - Promotional
County of Sonoma (CA)
Santa Rosa, CA
- $32.4 to $39.39 USD / hour
…answer a variety of questions regarding department services and operations. Additional responsibilities…
Added 1 hour ago
JL
Operations Test Analyst II
JT4, LLC
Edwards AFB, CA
- $85,945.6 to $114,212.8 USD / year
RANGE POSITION DESCRIPTION: Job duties of an Operations/Test Analyst includes, but are not limited to, working under general technical guidance, specializing in voice communications…
Added 2 hours ago
Business Operations & Workforce Management Analyst, Styling
Stitch Fix
Remote, United States
…capacity, operational efficiency, and business needs. The Business Operations & Workforce Management Analyst supports this work by developing workforce plans, analyzing operational…
Added 2 hours ago
AR Operations Manager
DynatraceLLC
Boston
At Dynatrace, we deliver answers and intelligent automation from data at scale. As an Analyst Relations Manager, you will play a critical role in supporting and executing our global Analyst…
Added 2 hours ago
HL
Analyst, DTC Subscriber Growth & Monetization
Hulu, LLC
New York, NY
- $90,400 to $124,100 USD / year
Disney is seeking an Analyst to play a key role in supporting the direct-to-consumer business. They will closely collaborate with our broader Subscriber Growth & Monetization team and…
Added 2 hours ago
IT Business Lead Analyst - Vice President
Citibank, N.A.
United States
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 2 hours ago
*Engineering Lead Analyst - CONVERSION*
Citibank, N.A.
United States
…the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 2 hours ago
IT Business Lead Analyst - Vice President
Citibank, N.A.
United States
…and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the…
Added 3 hours ago
Data Management Technician
The University of Texas at Austin
AUSTIN, TX
…experiencing mental health challenges. Reporting to the Senior Data Analyst, the technician performs professional-level scientific and technical assignments to support research and program…
Added 3 hours ago
WD
Lead Business Ops Mgr
Walt Disney Attractions Technology LLC
Orlando, FL
- $117,800 to $161,900 USD / year
The Lead Business Operations Analyst is a seasoned subject matter expert who drives operational excellence across Disney Experiences by translating complex business needs into clear,…
Added 3 hours ago
TP
Epicor Kinetic/Prophet 21 Systems Analyst
The Planet Group
Georgia, GA
- $125,000 to $140,000 USD / year
…experience, translating business needs across finance, sales, and operations into effective technical solutions. You'll have significant ownership of critical business systems, visibility…
Added 3 hours ago
JL
Cybersecurity Analyst III - CSET Lead
JT4, LLC
Edwards AFB, CA
- $120,000 to $150,000 USD / year
JOB SUMMARY: A Cybersecurity Analyst III performs a variety of cybersecurity tasks in monitoring information systems and securing the Information Technology (IT) infrastructure operational…
Added 4 hours ago
Senior Financial Analyst - Manufacturing Finance
Saronic Technologies
Austin, TX · New Orleans, LA · Franklin, LA
We are seeking a Senior Financial Analyst to join our Manufacturing Finance team. This role owns defined areas of the financial planning, cost analysis, and reporting that connect what…
Added 4 hours ago
Business Analyst
Endava
Remote, United States
Foster Cross-Functional Alignment: Build strong collaborative relationships with Engineering, UX, Clinical Operations, PMO, Legal/Compliance, and adjacent Product teams to align on…
Added 4 hours ago
SS
Security Alarm Analyst - Full Time
Securitas Security Services
Seattle, WA
- $32 USD / hour
- Full-time
At Securitas, we have business operations in 45 markets and capabilities ranging from guarding to tech-enabled security. We provide specialized guarding services and outstanding technology…
Added 5 hours ago
Sr. Specialist - Business Analyst
Charles Schwab
Westlake, TX
The Business Analyst will report to the Director of Product Development and help connect strategy to execution across high-priority initiatives. This individual will translate business…
Added 5 hours ago
NCU Instructor - NETA (2026-0211)
Acclaim Technical Services
San Antonio, TX
Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock…
Added 5 hours ago
Prophet 21 Systems Analyst
The Planet Group
Michigan, MI
Job Title: Epicor Prophet 21 (P21) Systems Analyst
Added 5 hours ago
Associate, Loan Originations
Faropoint
Hoboken, NJ
The Loan Originator Analyst/Associate supports the origination team in sourcing, underwriting, structuring, and closing commercial loans. Suited to someone with 2-5 years in lending,…
Added 5 hours ago
Digital Network Exploitation Analyst (DNEA)
Set of X
Annapolis Junction, MD
Evaluate target opportunities using all source data to understand and map target networks, and to assist in developing detailed exploitation and operations plans.
Added 5 hours ago
CNO Focused Sr. Software Engineer
Set of X
Annapolis Junction, MD
Experience within CNO domain developing tools to meet analyst and operator pain points.
Added 5 hours ago
Technical Sales Analyst, Geology
Rogii
Remote, United States
We're a dynamic team of tech enthusiasts who are not afraid to take risks and bring innovation to the forefront with our comprehensive software solutions. Here at ROGII, we’re all about…

Prodapt

Technical Business Analyst

Irving, United States

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Job details

Experience: 8+ years of experience in business process analysis, business analysis, operational excellence, or process transformation.
Posting language: English
Posted: Nov 2, 2026

Original job description

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 5,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally. This is a onsite role at Dallas, TX, in person interview is must for this role. We are looking for an experienced Senior Business Process Analyst to analyze, document, and optimize business processes, identify operational inefficiencies, and drive process improvement initiatives. The candidate will work closely with business stakeholders, technology teams, and leadership to translate business requirements into actionable process solutions that improve operational efficiency, quality, and business outcomes.

Responsibilities

Business Process Analysis

Analyze existing business processes, workflows, and operating models to identify inefficiencies, bottlenecks, redundancies, and improvement opportunities.
Conduct current-state (As-Is) and future-state (To-Be) process assessments.
Develop process maps, workflow diagrams, SOPs, business rules, and process documentation.
Perform root cause analysis to identify recurring operational issues and recommend corrective actions.

Requirements Gathering and Stakeholder Management

Conduct stakeholder interviews, workshops, and working sessions to understand business needs and operational challenges.
Translate business requirements into functional specifications, process requirements, and user stories, where applicable.
Facilitate discussions between business stakeholders, subject matter experts, technology teams, and management.
Manage stakeholder expectations and ensure alignment on process improvement objectives.

Process Optimization and Transformation

Identify opportunities for process simplification, standardization, automation, and digital transformation.
Recommend improvements using Lean, Six Sigma, continuous improvement, and other process optimization methodologies.
Evaluate the impact of proposed changes on business operations, controls, service quality, and costs.
Support implementation of process changes and track adoption and effectiveness.

Data Analysis and Performance Measurement

Define and monitor key performance indicators (KPIs), service-level agreements (SLAs), and operational metrics.
Analyze operational data to identify trends, performance gaps, and improvement opportunities.
Prepare management reports, dashboards, and presentations to communicate findings and recommendations.
Establish baseline measurements and quantify the expected and realized benefits of process improvements.

Project Delivery and Change Management

Work with project managers, product owners, developers, and QA teams to support end-to-end project delivery.
Support user acceptance testing (UAT), validate business requirements, and ensure solutions meet process objectives.
Prepare implementation plans, process transition documents, training materials, and change management communications.
Track risks, dependencies, issues, and action items through project implementation.

Requirements

Bachelor's degree in Business Administration, Engineering, Information Technology, Operations Management, or a related discipline.
8+ years of experience in business process analysis, business analysis, operational excellence, or process transformation.
Strong experience in process mapping, workflow analysis, requirements gathering, and business documentation.
Proficiency in process modelling tools such as Microsoft Visio, Lucidchart, Bizagi, or equivalent.
Experience with data analysis and reporting using Microsoft Excel and PowerPoint; familiarity with Power BI or Tableau is desirable.
Strong understanding of process improvement methodologies such as Lean, Six Sigma, or Kaizen.
Excellent analytical, problem-solving, communication, and stakeholder management skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications

Lean Six Sigma Green Belt or Black Belt certification.
Experience with BPM (Business Process Management), workflow automation, RPA, or digital transformation initiatives.
Familiarity with Agile delivery methodologies, Jira, Confluence, and requirements management practices.
Experience working with cross-functional, geographically distributed teams.
Exposure to AI-enabled process automation and process mining tools is an advantage.

Key Competencies

Structured problem-solving and critical thinking.
Strong attention to detail and process orientation.
Effective stakeholder engagement and workshop facilitation.
Clear written and verbal communication.
Ability to convert complex business problems into practical, measurable solutions.
Ownership, initiative, and a continuous improvement mindset.

Expected Deliverables

As-Is and To-Be process maps.
Business requirements documents (BRDs), functional requirements, and user stories.
Standard operating procedures (SOPs) and process guidelines.
Root cause analysis and process gap assessment reports.
KPI and SLA definitions, process performance reports, and dashboards.
Process improvement recommendations and implementation roadmaps.
UAT scenarios, test cases, and business sign-off documentation.

Business Process Analysis

Analyze existing business processes, workflows, and operating models to identify inefficiencies, bottlenecks, redundancies, and improvement opportunities.
Conduct current-state (As-Is) and future-state (To-Be) process assessments.
Develop process maps, workflow diagrams, SOPs, business rules, and process documentation.
Perform root cause analysis to identify recurring operational issues and recommend corrective actions.

Requirements Gathering and Stakeholder Management

Conduct stakeholder interviews, workshops, and working sessions to understand business needs and operational challenges.
Translate business requirements into functional specifications, process requirements, and user stories, where applicable.
Facilitate discussions between business stakeholders, subject matter experts, technology teams, and management.
Manage stakeholder expectations and ensure alignment on process improvement objectives.

Process Optimization and Transformation

Identify opportunities for process simplification, standardization, automation, and digital transformation.
Recommend improvements using Lean, Six Sigma, continuous improvement, and other process optimization methodologies.
Evaluate the impact of proposed changes on business operations, controls, service quality, and costs.
Support implementation of process changes and track adoption and effectiveness.

Data Analysis and Performance Measurement

Define and monitor key performance indicators (KPIs), service-level agreements (SLAs), and operational metrics.
Analyze operational data to identify trends, performance gaps, and improvement opportunities.
Prepare management reports, dashboards, and presentations to communicate findings and recommendations.
Establish baseline measurements and quantify the expected and realized benefits of process improvements.

Project Delivery and Change Management

Work with project managers, product owners, developers, and QA teams to support end-to-end project delivery.
Support user acceptance testing (UAT), validate business requirements, and ensure solutions meet process objectives.
Prepare implementation plans, process transition documents, training materials, and change management communications.
Track risks, dependencies, issues, and action items through project implementation.
Bachelor's degree in Business Administration, Engineering, Information Technology, Operations Management, or a related discipline.
8+ years of experience in business process analysis, business analysis, operational excellence, or process transformation.
Strong experience in process mapping, workflow analysis, requirements gathering, and business documentation.
Proficiency in process modelling tools such as Microsoft Visio, Lucidchart, Bizagi, or equivalent.
Experience with data analysis and reporting using Microsoft Excel and PowerPoint; familiarity with Power BI or Tableau is desirable.
Strong understanding of process improvement methodologies such as Lean, Six Sigma, or Kaizen.
Excellent analytical, problem-solving, communication, and stakeholder management skills.
Ability to manage multiple priorities and work independently in a fast-paced environment.

Preferred Qualifications

Lean Six Sigma Green Belt or Black Belt certification.
Experience with BPM (Business Process Management), workflow automation, RPA, or digital transformation initiatives.
Familiarity with Agile delivery methodologies, Jira, Confluence, and requirements management practices.
Experience working with cross-functional, geographically distributed teams.
Exposure to AI-enabled process automation and process mining tools is an advantage.

Key Competencies

Structured problem-solving and critical thinking.
Strong attention to detail and process orientation.
Effective stakeholder engagement and workshop facilitation.
Clear written and verbal communication.
Ability to convert complex business problems into practical, measurable solutions.
Ownership, initiative, and a continuous improvement mindset.

Expected Deliverables

As-Is and To-Be process maps.
Business requirements documents (BRDs), functional requirements, and user stories.
Standard operating procedures (SOPs) and process guidelines.
Root cause analysis and process gap assessment reports.
KPI and SLA definitions, process performance reports, and dashboards.
Process improvement recommendations and implementation roadmaps.
UAT scenarios, test cases, and business sign-off documentation.

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