Jobs in the United States

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Added 1 min ago
Applications Manager
Lexington
The Applications Manager will ensure reliable, compliant and efficient lifecycle management of business-critical applications supporting facilities, building systems and enterprise…
Added 2 mins ago
CS
Information Technology Technician II
Connecticut State Community College
Manchester, CT
- $66,804 USD / year
Experience with endpoint management solutions such as Microsoft Endpoint Configuration Manager (MECM), Intune, and Jamf.
Added 4 mins ago
DO
Client Support Desk Lead
Department of Pesticide Regulation
CA
- $6,513 to $10,537 USD / month
…Technology Branch (ITB) in the Client Support Desk (CSD) performing software and hardware technical support for computer deployment, image deployment, inventory and customer service needs.…
Added 4 mins ago
Project Engineer III - Component Development
Blue Origin Personnel, LLC
United States
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth…
Added 4 mins ago
Sr. RF Communications Systems Engineer – Ground Segment
Blue Origin Personnel, LLC
Reston, VA · Huntsville, AL · Denver, CO
This position will report to the Blue National Security Ground Data Systems Manager.
Added 5 mins ago
SO
Information Technology Manager 3
State of Connecticut
Hartford, CT
- $131,219 to $178,920 USD / year
…technology leader for the position of Information Technology Manager 3 within Core-CT. The Core-CT division runs the State of Connecticut's PeopleSoft based Enterprise Resource Planning…
Added 6 mins ago
Sr Project Manager
MKS Inc.
United States
As a Senior Project Manager at MKS Instruments, you will partner with cross-functional teams across Engineering, Product Management, Quality, Operations, Supply Chain, Information…
Added 8 mins ago
Electronics Technician III
Chenega Security International, LLC
Fort Gillem, GA
Systematically isolate faults across field devices, cabling, power, control panels, communications, network infrastructure, servers, software, and system configuration.
Added 9 mins ago
Engineering Manager, Bots & Fraud
Cloudflare
Austin, TX · NY · Washington, DC
…Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its…
Added 13 mins ago
BWDS 17594- NSWC Engineering Support Services Landing Page
Bowhead
Dahlgren, VA
…engineering, electrical engineering, computer hardware and software engineering, design and technical engineering, configuration management, mechanical and electrical engineering technician…
Added 13 mins ago
Senior Manager, E2E Planning
JANSSEN SUPPLY GROUP, LLC. Legal Entity
Titusville, NJ · Horsham, PA
…the Innovative Medicine Supply Chain portfolio. The Senior Manager, E2E Product Planning, is responsible for the development of the E2E Supply Chain configuration, defines the E2E Net…
Added 16 mins ago
System Engineer SME
ARMA Global Corporation
United States
…administrative operation and maintenance of server hardware and software. Maintains system security and executes practices and procedures, monitors usage statistics and logs, monitors and…
Added 17 mins ago
Field Technician II
Harbor IT, LLC
Boston, MA
…on when to resolve independently versus escalate to the Pod Manager or Practice-level engineering resources. The Field Technician II reports to the Pod Manager within Practice 3 and…
Added 17 mins ago
AC
Software Delivery Platforms Senior Engineer
Arrowstreet Capital, Limited Partnership
United States
- $115,000 to $325,000 USD / year
Architect and operate AWS infrastructure using services such as EC2, EKS, S3, EBS/EFS, RDS, IAM, VPC, ELB, Route 53, KMS, CloudWatch, and Systems Manager.
Added 18 mins ago
Architect, Ansible - FSI
Red Hat, LLC
Remote, United States
Build and deliver production-grade playbooks and content for infrastructure provisioning, configuration management, application deployment, compliance as code, security orchestration, and…
Added 19 mins ago
Data Manager
BAE Systems
Cedar Rapids, IA
Contributes to a configuration/data management plan, when required, to define and provide an integrated system for the analysis, planning, monitoring, storage and retrieval, status…
Added 19 mins ago
CF
Technical Support Specialist IAT I
Cherokee Federal
Marysville, CA
- $60,000 to $68,000 USD / year
Apply patch updates and configuration changes to maintain workstation security and functionality.
Added 19 mins ago
RC
Senior Management Analyst- Toll Technology
Riverside County Transportation Commission
Riverside, CA
- $9,923 to $13,397 USD / month
…responsibility. This class is distinguished from the Toll Technology Manager in that the latter has full management and supervisory authority in directing the toll technology and roadway…
Added 21 mins ago
NI
DevOps/Platform Engineer, SME
Navstar Inc.
Chantilly, VA
- $190,000 to $240,000 USD / year
…application teams to securely build, deploy, and operate their…
Added 25 mins ago
Principal Hardware-in-the-Loop Engineer
AeroVironment, Inc.
Huntsville, AL
Draft hardware and software requirements for HWIL drawers and subsystems
Added 25 mins ago
Manager, RF Test Engineering
AeroVironment, Inc.
Albuquerque, NM
AeroVironment (AV) is seeking an experienced RF Test Engineering Manager to lead RF test engineering activities supporting the development, integration, verification, and production of…
Added 27 mins ago
Help Desk Manager
Peraton
Robins AFB, GA
Support user-account, permissions, software-installation, configuration, troubleshooting, and workstation-support activities, as required.
Added 27 mins ago
Agile Delivery Manager
CACI
Washington, DC · Washington
CACI is seeking an experienced Agile Delivery Manager to support the Department of Homeland Security (DHS) Office of the Inspector General (OIG). This role offers a unique opportunity to…
Added 27 mins ago
Digital Marketing Manager - DAM Platform Engineering
Advanced Micro Devices, Inc
Austin, TX
AMD is seeking a hands-on Digital Marketing Manager focused on DAM Platform Engineering to design, configure, and extend AMD Amplify, our enterprise digital asset management platform…
Added 30 mins ago
Systems Engineer I/II - Network
Novo Nordisk
Clayton, NC
Reports to Manager, IT & Automation – Site Capacity.

Procom

Technical Analyst

Remote, United States

$150,000 USD / year

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Job details

Pay: $150,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Title: Technical Analyst

Location: Remote (with travel cadence for meetings and workshops)

Position Overview

We are seeking an experienced Technical Analyst to support delivery of a complex Field Service Management (FSM) platform implementation for a utilities client. This role bridges business requirements and technical execution: translating functional needs into technical specifications, supporting solution configuration, and ensuring the platform is implemented correctly, tested thoroughly, and delivered successfully.

You will work with a cross-functional delivery team that includes the Technical Project Manager, Solution Architect, Product Developers, and Product Solution Architects.

Key Responsibilities

Requirements & Technical Analysis

Analyze and document detailed technical and functional requirements for the FSM implementation, working closely with business stakeholders and the Solution Architect. Translate business requirements into technical specifications, configuration workbooks, user stories, and functional design documents. Conduct gap analysis between out-of-the-box FSM capabilities and client-specific requirements. Support development of solution design documents, data mapping specifications, and integration requirements.

Solution Configuration & Implementation Support

Support configuration of the FSM platform (scheduling rules, work order types, service territories, mobile workflows, dispatch logic) based on approved designs. Partner with Product Developers and Product Solution Architects to validate that builds align with documented requirements and architecture standards. Assist in designing and validating integrations with adjacent platforms (GIS, OMS, ERP, CRM, IoT/telemetry). Support data migration, including mapping, cleansing, validation, and reconciliation.

Testing & Quality Assurance

Develop test plans, test cases, and test scripts that validate FSM functionality against business requirements. Lead or support System Integration Testing (SIT), User Acceptance Testing (UAT), and regression cycles. Log, track, and manage defects through resolution, working with Product Developers to prioritize and validate fixes. Ensure traceability between requirements, configuration/build, and test coverage.

Cross-Functional Collaboration

Provide the Technical Project Manager with status updates, risks, and issues, and support planning and reporting. Work with the Solution Architect and Product Solution Architects to align solutions with overall architecture and scalability requirements. Partner with Product Developers to clarify requirements, review builds, and troubleshoot implementation issues. Support business analysts and end users during design workshops, walkthroughs, and training sessions.

Documentation & Knowledge Transfer

Maintain current technical documentation, configuration guides, and runbooks throughout the project lifecycle. Support development of training materials and knowledge transfer documentation for client teams. Contribute to lessons-learned sessions and continuous improvement of implementation methodology and reusable assets.

Deployment & Hypercare Support

Support cutover planning, deployment, and go-live readiness assessments. Provide post-go-live hypercare, triaging and resolving technical issues with the delivery team.

Qualifications

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience. Advanced degree (MBA or Master's) preferred.

Required Skills and Experience

7+ years as a Technical Analyst, Systems Analyst, or similar technical delivery role in enterprise software implementations. Hands-on experience implementing or supporting FSM or workforce management platforms (e.g., Salesforce Field Service, ServiceMax, IFS Field Service Management, Oracle Field Service Cloud, ClickSoftware). Utilities industry experience (electric, gas, water) strongly preferred, particularly with field operations, mobile workforce, or asset management systems. Full implementation lifecycle experience: requirements, design, configuration/build, testing, deployment, and hypercare. Experience in a consulting or systems integrator environment on client-facing engagements. Strong analytical and problem-solving skills, with the ability to translate complex business needs into technical solutions. Solid understanding of integration concepts (APIs, middleware, data mapping/ETL) in utilities technology ecosystems. Working knowledge of relational databases and SQL for analysis, validation, and troubleshooting. Familiarity with Agile and traditional delivery methodologies (Scrum, SAFe, Waterfall). Experience with requirements and defect tracking tools (Jira, Azure DevOps, ServiceNow, or similar). Strong written and verbal communication across technical and business stakeholders. Detail-oriented, with strong documentation discipline and testing rigor. Ability to travel to client sites (domestic and/or international) as each project requires.

Certifications

Relevant FSM platform certification (e.g., Salesforce Field Service Consultant/Administrator, ServiceMax). Certified Business Analysis Professional (CBAP) or similar. Certified ScrumMaster (CSM) or other Agile certification. ITIL Foundation (a plus, given the overlap with field service incident and change management).

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More about this job

Skills

Scheduling
Architecture regulations
GIS
OMS
ERP
Quality assurance
ICT system integration
Collaboration
Reporting
Troubleshoot
Documentation
Process improvement
Computer science
Computer technology
Salesforce
ServiceMax
Oracle
Problem solving
Data engineering
SQL
Troubleshooting
Agile
Scrum
Jira
Microsoft Azure
DevOps
ServiceNow
Communication skills
Business analysis
CSM
ITIL
Change management

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