Manager - Quality

ProAmpac in Hartford, WI is seeking an experienced Quality Manager to lead our Quality Team! If you enjoy developing people, solving problems, and driving improvements in a fast-paced manufacturing environment, we’d love to connect with you.

Excellent Benefits | Collaborative Culture | Opportunity to Make an Impact

Who we are looking for:

• An experienced quality leader who can coach, develop, and support a strong team

• An analytical problem solver who uses data to guide decisions and improve processes

• A proactive professional with strong knowledge of quality systems, manufacturing processes, and food safety standards

• A collaborative communicator who builds relationships across manufacturing, leadership, customers, and suppliers

• A highly organized individual who can manage competing priorities and follow through on results

Why ProAmpac:

• Small, collaborative facility culture with big corporation benefits

• Leading and growing global flexible packaging company producing essential items

• Core Values: Integrity | Intensity | Innovation | Involvement | Impact

• The safety and health of our team is our top priority

• Recognition for being a valued and reliable team member

• Employee appreciation events throughout the year to celebrate our team

• A place to build your future in a fast-paced, growing, and stable industry

Outstanding Benefits:

• Competitive compensation

• 11 paid holidays

• Paid vacation and personal time

• Comprehensive benefits including Medical | Dental | Vision | Disability Insurance

• 401(k) match

• Opportunities for professional growth and advancement

Annual Salary: $110 - $120 (Based on experience)

Work Location: ProAmpac's Hartford, WI Site

Schedule: Mon-Fri | First Shift

Quality Manager – Major Job Functions & Duties

Our Quality Manager leads the site’s quality department, ensuring quality systems, food safety programs, and manufacturing processes meet established standards. This role partners with manufacturing and organizational quality leadership to strengthen product quality, develop employees, and drive continuous improvement.

Primary duties include:

• Manage the quality department’s programs, activities, and daily priorities

• Partner with manufacturing and organizational quality leadership to ensure procedures are followed and performance goals are met

• Lead hiring, performance management, goal setting, training, and development for quality personnel

• Support the development, implementation, and administration of quality specifications and systems

• Monitor and report quality and food safety metrics, developing corrective measures when goals are not met

• Coordinate and oversee internal and external audits

• Manage customer complaints and rejected product investigations, ensuring accurate root cause analysis, timely responses, and effective corrective actions

• Work with manufacturing to ensure product conformance through documented process monitoring and controls

• Visit customers and suppliers as needed

• Perform other duties as assigned

Requirements:

• Bachelor’s degree, preferably in a technical field, plus five years of leadership experience in quality or manufacturing; or ten years of relevant experience

• Prior audit experience and knowledge of ISO 9001, Good Manufacturing Practices (GMP), and Global Food Safety Initiative (GFSI) requirements

• Solid understanding of quality management systems and manufacturing processes

• Demonstrated ability to use data, analytical methods, and fact-based decision-making to improve quality and processes

• Effective coaching, training, and facilitation skills

• Experience with Microsoft Office Suite, Visio, Teams, and Outlook

• Strong organization and time management skills, with the ability to manage multiple projects and meet deadlines

• Strong verbal, written, and presentation skills, with the ability to communicate across all levels of the organization and with customers and suppliers

• Sound judgment, initiative, and the ability to identify problems and develop practical solutions

• Ability to maintain confidentiality and protect sensitive information

• Strong data management skills preferred

Ready to lead a team and make a lasting impact on quality? Apply today and build your future with ProAmpac!