Virtual Clinical Assistant

Overview

Position Title: Virtual Clinical AssistantEmployment Type: Full-Time, Non-ExemptPractice: Virtual Clinical CBOLocation: Remote

Travel: Not RequiredCompensation: $25.00 - $28.00 per hour, based on experience and qualifications

Position Summary

We are seeking a detail-oriented, reliable, and proactive Virtual Clinical Assistant to support a busy ophthalmology practice specializing in General Ophthalmology and Retina. This remote position is ideal for someone with medical scribing experience who can accurately document patient encounters in real time, assist with clinical workflows, and help improve provider efficiency while maintaining the highest standards of patient confidentiality.

Responsibilities

Responsibilities

• Provide real-time medical scribing during patient encounters, accurately capturing the history of present illness (HPI), review of systems, ophthalmic examination findings, assessments, diagnoses, medical decision-making, and treatment plans to allow providers to focus on delivering exceptional patient care.
• Accurately document ophthalmic diagnostic testing, imaging findings, injections, laser procedures, surgical planning, and other specialty-specific clinical information within the Electronic Health Record (EHR).
• Maintain complete, accurate, and timely medical records while ensuring documentation meets quality standards, supports clinical decision-making, and promotes continuity of care.
• Prepare detailed visit summaries and ensure charts are finalized promptly, supporting efficient provider workflows and high-quality patient outcomes.
• Communicate clearly and professionally with physicians and healthcare team members through secure messaging platforms to support coordinated clinical workflows.
• Uphold the highest standards of HIPAA compliance by safeguarding protected health information (PHI) and ensuring all documentation and communications are handled securely and confidentially.
• Perform additional administrative or clinical support tasks as assigned.

Qualifications

Preferred Qualifications

• Experience in General Ophthalmology and/or Retina is required (minimum of 3 years).
• Previous experience supporting ophthalmologists or retina specialists through medical scribing, virtual clinical assistance, or ophthalmic patient care, with the ability to accurately document complex eye examinations and treatment plans.
• Strong familiarity with ophthalmic terminology, ocular and retinal diagnoses, medications, diagnostic imaging, procedures, and specialty-specific clinical workflows.
• Experience using Electronic Health Records (EHR/EMR).
• Exceptional English communication skills with outstanding grammar, spelling, and typing accuracy (60+ WPM preferred), enabling precise real-time documentation of complex ophthalmic encounters and clinical information. Bilingual or multilingual proficiency is a plus.
• Strong active listening abilities with the capacity to quickly understand provider-patient conversations and translate clinical details into accurate, comprehensive documentation.
• Exceptional attention to detail and organizational skills, with the ability to manage complex clinical information, maintain accurate documentation, and prioritize tasks, while multitasking, in a fast-paced healthcare environment.
• Highly self-motivated and comfortable working independently in a remote environment, with the ability to manage responsibilities, communicate effectively, and maintain productivity with minimal supervision.

Technical Requirements

• Reliable high-speed internet connection.
• Quiet, professional home office environment.
• Modern computer with dual monitors preferred (will be provided).
• Quality headset with noise-canceling microphone (will be provided).
• Webcam available for meetings and training (will be provided).

Preferred Skills

• Strong knowledge of ophthalmic diseases, injection workflows, OCT imaging, fundus photography, fluorescein angiography, visual field testing, and other ophthalmic diagnostic modalities, with the ability to accurately document ophthalmic -specific findings and treatment plans.
• Knowledge of ophthalmology-specific ICD-10 and CPT coding practices, with the ability to identify and document relevant diagnoses, procedures, and services accurately.
• Experience maintaining high-quality medical documentation standards, with a strong understanding of accuracy, completeness, compliance, and clinical clarity in patient records.
• Strong problem-solving skills with the ability to quickly adapt to new clinical workflows, technologies, and documentation processes in a fast-paced ophthalmology environment.

Schedule

• Remote position
• Full-time
• Must be available during scheduled U.S. clinic hours

What We Offer

• Competitive compensation based on experience.
• Remote work environment.
• Ongoing training and professional development.
• Opportunity to work closely with an experienced ophthalmology team.