Jobs in the United States

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added just now
T
Business Continuous Improvement Mgr
TIAA
Charlotte, NC · Dallas, TX
- $108,000 to $158,000 USD / year
The Business Continuous Improvement Manager leads enterprise-wide corporate strategic and transformational initiatives from conception through implementation. This role combines program…
Added just now
HW
5597 - Assistant Store Manager FT
Hat World Inc.
Morrow, GA
- $15 to $18 USD / hour
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 1 min ago
CI
Part Time Site Manager - Alvin ISD & Pasadena ISD
Communities In Schools of Southeast Harris and Brazoria County
Alvin, TX
- $16 to $18 USD / hour
- Part-time
To perform this job successfully, an individual must possess a valid Texas Driver's license and be insurable · To perform the job, a person must have the ability to do the following physical actions:
Added 1 min ago
Project Execution Manager, Hyperscale
Vertiv
TX
Monitor program health and escalate critical issues to account and functional leadership when additional support or intervention is required.
Added 1 min ago
V
Sr. Account Manager, Thermal
Vertiv
Raleigh, NC · Charleston, SC
- $165,000 to $206,000 USD / year
Knowledge of critical support equipment operations for both thermal and power products.
Added 1 min ago
V
Sr. Account Manager, Power
Vertiv
Anderson, SC
- $165,000 to $206,000 USD / year
Knowledge of critical support equipment operations for both power and mechanical products.
Added 1 min ago
HB
Warehouse Associate
Hoffmann Brothers
Earth City, MO
- $42,000 to $48,000 USD / year
As the Warehouse Associate, you will play a critical role in supporting daily operations across our Warehousing operation. This position ensures efficient procurement, inventory control,…
Added 1 min ago
Sales & Operations Advisor
DriveTime Car Sales, LLC
39510 LBJ Fwy Dallas, TX
The Sales and Operations Advisor focus on delivering effective customer interactions by understanding customer needs and matching them with the right vehicle, inventory, and financing…
Added 1 min ago
Senior Corporate Accountant
The Shopping Center Group
Atlanta, GA
…sustainability for our stakeholders, clients, properties, and operations. Achieving this vision requires every owner, manager, and employee to champion and uphold our Environmental, Social,…
Added 2 mins ago
** DON Administrator **
BCPSC
Cincinnati, OH
Support an integrated quality management program that incorporates peer review, performance improvement, and risk management.
Added 2 mins ago
AP
Associate Director, RDU IT - Business Partner, US Commercial
Alexion Pharmaceuticals Inc Company
Boston, MA
- $124,320 to $163,170 USD / year
Join us at an exciting time as we continue to evolve how technology, data, digital capabilities, and AI support our Commercial organization. You will have the opportunity to work closely…
Added 2 mins ago
Assistant Restaurant Manager
sweetgreen
Chicago, IL
As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver…
Added 2 mins ago
Channel Account Manager - Southeast
GoGuardian
United States
…resolving channel conflict. You’ll work alongside our Channel Operations Specialist, who runs the operational side of our indirect business, so your time stays focused on partners,…
Added 2 mins ago
Channel Account Manager - Northeast
GoGuardian
United States
This role will live within a commuting distance of Shelton, CT and will be expected to be on-site in a partner office in Shelton two days per week
Added 2 mins ago
PM
Parking Operations Manager
Propark Mobility
Mount Vernon, NY
- $69,000 USD / year
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
Added 2 mins ago
General Manager - Franklin West School Nutrition
Whitsons Culinary Group
Fairfax, VT
Are you a food service leader who’s passionate about people, operations, and purpose? Join our school nutrition team as a Food Service General Manager and take the lead in a mission-driven…
Added 3 mins ago
AB
Full-Time Store Manager Trainee - Master
ALDI Brand
The Villages, FL
- $29.5 USD / hour
- Full-time
Lead by doing at ALDI. Our Store Manager Trainee program prepares you to run your own store through hands-on leadership experience. You'll learn how to manage operations, develop teams, and…
Added 4 mins ago
Store Manager - Bench
Dollar Tree Stores INC
Houston, TX
As a Store Manager in Training at Dollar Tree, you’ll engage in on-the-job training to learn how to manage the profitable operations of your assigned store by maintaining a high standard…
Added 4 mins ago
Assistant Manager I
Dollar Tree Stores INC
Shelbyville, TN
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Assistant Manager I
Dollar Tree Stores INC
Gilbert, SC
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
DT
Seasonal Part-Time Assistant Manager
Dollar Tree Stores INC
Bamberg, SC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Store Manager
Dollar Tree Stores INC
Warminster, PA
As a Store Manager in Training at Dollar Tree, you’ll engage in on-the-job training to learn how to manage the profitable operations of your assigned store by maintaining a high standard…
Added 4 mins ago
Assistant Manager II
Dollar Tree Stores INC
Palmyra, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 4 mins ago
Store Manager
Dollar Tree Stores INC
Pittsburgh, PA
As a Store Manager in Training at Dollar Tree, you’ll engage in on-the-job training to learn how to manage the profitable operations of your assigned store by maintaining a high standard…
Added 4 mins ago
Store management
Dollar Tree Stores INC
Philadelphia, PA
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:

Priovant Therapeutics

Associate Case Manager

United States

Apply on job-boards.greenhouse.io About employer

Applications open in a new tab.

Job details

Education: Bachelor’s degree
Experience: 1-3 years of experience in a hub, patient services, specialty pharmacy, healthcare intake, call center, or similar customer-facing, detail-oriented environment.
Posting language: English
Posted: Nov 11, 2026

Original job description

Priovant is committed to developing and commercializing therapies that address high unmet need in autoimmune disease. As we prepare for launch, we are building a world-class Patient Services organization to support patients, healthcare providers (HCPs), and access pathways from day one.

The Associate Case Manager serves as the first point of entry for patient enrollments within the Priovant Patient Services internal hub. This role is responsible for accurately processing and documenting new patient intake, supporting inbound phone and inquiry coverage, and assisting the Case Management team with case progression for Priovant’s rare disease therapy. The role partners closely with internal teams, including Case Managers, Patient Access Liaisons (PALs), and operations, to ensure every case starts with complete, accurate, and compliant information.

This position is designed as a development opportunity. With training and demonstrated performance, the Associate Case Manager is expected to grow into a full Case Manager role.

Key Responsibilities

Patient Intake & Enrollment Processing

Receive, review, and process new patient enrollment forms and related documentation received through all intake channels, with a strong focus on accuracy and completeness.
Enter patient, prescriber, insurance, and prescription information into CRM systems with precision, ensuring data integrity from the first touchpoint.
Verify that required elements are present and valid, including patient consent and authorizations, prescriber information, prescription details, and insurance information.
Identify missing, inconsistent, or incomplete information.
Manage inbound and outbound faxes, sending appropriate faxes to progress patient cases, and attaching inbound faxes to the correct cases and updating case records accordingly.
Route completed intakes to the appropriate Case Manager, PAL, or downstream team in line with SOPs and established timelines.
Meet established quality, accuracy, and turnaround-time standards in a high-volume, fast-paced hub environment.

Inbound Phone Coverage & Inquiries

Provide inbound phone coverage and respond to general email and web inquiries, applying strong customer service skills to support patients, caregivers, and HCPs in a professional, empathetic, and compliant manner.
Triage inquiries efficiently, answer program-related questions within established guidelines, and route calls and cases as appropriate.
Accurately document all interactions in CRM systems, including any adverse event or product quality reporting requirements, in accordance with SOPs.
Deliver a consistent, high-quality experience reflective of Priovant’s patient-first values.

Case Management Support & Development

Support Case Managers with case progression activities, such as gathering documentation, tracking case status, and following up on outstanding items.
Assist with Case Manager duties, such as payer calls, as needed and when appropriately trained.
Learn core access and reimbursement processes, including benefits investigations, prior authorizations, and appeals, through hands-on training, shadowing, and mentorship.
Partner with PALs, Specialty Pharmacies, the Copay Vendor, and internal operations teams to support seamless case workflows.
Work toward defined training milestones and performance goals that prepare the Associate Case Manager for transition to a full Case Manager role.

Operational Excellence & Compliance

Maintain accurate, timely, and compliant documentation of all case activity within CRM systems in accordance with SOPs and regulatory requirements.
Escalate complex, urgent, or unclear situations to leadership or the appropriate team member in a timely manner.
Contribute to process improvement by identifying intake errors, recurring data gaps, and workflow bottlenecks.
Ensure disciplined execution with strong attention to detail and accountability.

Core Competencies

Attention to Detail & Accuracy

Demonstrates exceptional accuracy in data entry and document review, with consistent, audit-ready documentation within CRM systems.
Catches errors, inconsistencies, and missing information before they impact downstream case progress.
Balances speed with accuracy in time-sensitive intake processes.

Operational Discipline & Compliance

Follows SOPs and established workflows consistently and with accountability.
Able to manage a high volume of intake cases and competing priorities simultaneously.
Working knowledge of, or ability to quickly learn, HIPAA, OIG guidance, and pharmaceutical compliance standards.

Customer Service & Phone Communication

Demonstrates strong customer service skills, including professional phone etiquette, active listening, and the ability to communicate clearly and empathetically with patients, caregivers, and HCPs.
Able to triage inbound inquiries efficiently, route calls as appropriate, and maintain a calm, solution-oriented demeanor.

Patient-Centric Mindset

Understands that accurate and timely intake directly impacts patient access and time-to-therapy.
Approaches every interaction with urgency, empathy, and accountability for downstream patient outcomes.

Learning Agility & Growth Mindset

Demonstrates curiosity and a strong ability to learn new systems, processes, and reimbursement concepts quickly.
Receptive to coaching and feedback, and applies it to improve performance.
Shows initiative and the desire to build a career path toward a full Case Manager role.

Collaboration & Communication

Works effectively with Case Managers, PALs, and operations teams to ensure smooth handoffs and case progression.
Communicates clearly and concisely, in writing and verbally, with both internal and external stakeholders.
Recognizes when to ask questions or escalate issues for guidance.

Qualifications

Minimum Qualifications

Bachelor’s degree required.
1-3 years of experience in a hub, patient services, specialty pharmacy, healthcare intake, call center, or similar customer-facing, detail-oriented environment.
Proficiency with CRM or similar database systems and strong data entry skills.
Experience in rare disease, specialty, or highly complex therapeutic areas preferred.
Exposure to benefits investigations, prior authorizations, or appeals preferred but not required; training will be provided.

Ideal Candidate Profile

Meticulous and detail-driven, with a proven record of accuracy in documentation or data entry.
Comfortable handling inbound phone calls and communicating professionally with patients, caregivers, and HCP offices.
Eager to learn the access and reimbursement landscape and motivated to grow into a Case Manager role.
Strong organizational, problem-solving, and communication skills, with the ability to manage multiple priorities and maintain compliant records within CRM systems.
Collaborative team player who is comfortable in a fast-moving, high-accountability organization.

Apply on job-boards.greenhouse.io About employer

Report this job

Work requirements

Jobs in the United States