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Added 2 mins ago
VC
Technology Audit Manager
Verizon Corp Rsrcs Group LLC
Basking Ridge, NJ · Ashburn, VA · Lake Mary, FL
- $84,000 to $161,000 USD / year
As a Manager of Technology/Cybersecurity Internal Audit, you'll be a trusted advisor and partner to the business - helping it move faster and smarter with objective insight into risk.…
Added 3 mins ago
Sales Floor Dept Supervisor - Electrical - Plumbing
Lowes
San Antonio, TX
…identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior…
Added 3 mins ago
Back-End Dept Supervisor
Lowes
Marrero, LA
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Added 3 mins ago
Special Programs Case Manager 1 (Complex Medical Clinical Care Advisor)
Elevance Health
Durham, NC · Anderson Creek, NC · Lumberton, NC · Monroe, NC · Pembroke, NC
Special Programs Case Manager I (Complex Medical Clinical Care Advisor)
Added 3 mins ago
Front End Department Supervisor
Lowes
Arlington, TX
Encourages team to share ideas and best practices for delivering outstanding customer service and accomplishing important support activities
Added 4 mins ago
Sales Floor Dept Supervisor - Electrical - Plumbing
Lowes
Lewistown, PA
…identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior…
Added 5 mins ago
Facilities Operations Manager
Lifeworks
Austin, TX
LifeWorks of Austin, TX is looking for a Facilities Operation Manager to join our Facilities team!
Added 6 mins ago
Assets Protection Project Analyst-Technology & Equipment
Burlington
Burlington, NJ
…vendors, and incident escalation, supporting the broader IT Field Service team. This role requires strong knowledge of Asset Protection Technology and Supply Chain Development within a…
Added 6 mins ago
A
Cybersecurity Director
Accenture
Morristown, NJ
- $132,500 to $338,300 USD / year
…point of contact for the project team – often interfacing with client security stakeholders, client business and/or IT stakeholders, Accenture domain experts and other third-party teams as…
Added 8 mins ago
Instructional Designer - Associate Manager
FSG - Cybertek Corp.
TULSA, OK
…learning solutions that support contact center operations, client requirements, and employee performance objectives. You will partner closely with Operations, Quality Assurance, Workforce…
Added 10 mins ago
Project Manger, Architecture
GMA Architects
Richmond Heights, MO
GMA partners with a premier, full-service design-build general contractor with more than 30 years of experience providing clients with complete project delivery nationwide. With over 6,300…
Added 11 mins ago
AU
Site Supervisor
Allied Universal
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- $23.31 USD / hour
…profitability, and quality assurance of uniformed services for a client’s…
Added 11 mins ago
IT
Information Technology Specialist 4 Information Security ref#25NYC
Information Technology Services, Office of
New York City, NY
- $100,671 to $126,875 USD / year
…Center, the incumbent will serve as a Customer Relationship Manager responsible for providing coordination efforts enabling the onboarding and continued subscriber relationship management…
Added 11 mins ago
IT
Information Technology Specialist 4 Information Security ref#25Roch
Information Technology Services, Office of
Rochester, NY
- $100,671 to $126,875 USD / year
…Center, the incumbent will serve as a Customer Relationship Manager responsible for providing coordination efforts enabling the onboarding and continued subscriber relationship management…
Added 11 mins ago
IT
Information Technology Specialist 4 Information Security ref#25L
Information Technology Services, Office of
Latham, NY
- $100,671 to $126,875 USD / year
…Center, the incumbent will serve as a Customer Relationship Manager responsible for providing coordination efforts enabling the onboarding and continued subscriber relationship management…
Added 11 mins ago
B
Fine Jewelry Counter Manager - Full Time
Belk
Winston-Salem, NC
- Full-time
The Fine Jewelry Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for the jewelry…
Added 12 mins ago
Bilingual Contact Center Associate
Angeion Group LLC
Philadelphia, PA
The Bilingual Contact Center Associate will assist class members with inquiries related to a company’s product and services.
Added 12 mins ago
Food Service Director
Healthcare Services Group, Inc.
HATBORO, PA
The Department Manager oversees the food service program at a single site, ensuring high food quality standards, inventory management, food safety, and customer service. This role requires…
Added 13 mins ago
A
Lead Dispensary Associate
Acreage
Worcester, MA
- $18.5 to $19 USD / hour
The Lead Dispensary Associate is responsible for all Dispensary Associate duties and responsibilities including interacting with, educating, and advising patients face-to-face and by phone,…
Added 13 mins ago
Assistant Store Manager
Community Choice Financial Family of Brands
Goose Creek, SC
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Our Assistant Store Managers…
Added 14 mins ago
SS
Assistant Case Manager
Society St. Vincent De Paul Alameda
OAKLAND, CA
- $25 to $27 USD / hour
Communicate relevant client needs, concerns, and service updates to the Case Manager in a timely manner.
Added 15 mins ago
VR
Veteran Employment Counselor
Vocational Rehabilitation Specialists
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- $22 to $27 USD / hour
Case Manager/Employment Specialist – Homeless Veterans' Reintegration Program (HVRP)
Added 16 mins ago
Referral Representative
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Reports to the Manager/Director and works under the direction of the Office Supervisor. Under general supervision and according to established policies and procedures. Responsibilities…
Added 17 mins ago
M
CLINICIAN I/II - **Litteral House**
Momentum
San Jose, CA
- $43.65 to $62.2 USD / hour
Hourly Rate: Associate $43.65...Licensed $56.34…..Bi-Lingual Pay - One hundred thirty-five dollars per paycheck for threshold languages to serve our monolingual clients**
Added 18 mins ago
M
Senior Lead Business Analyst
Majesco
Remote, United States
- $95,000 to $125,000 USD / year
You'll lead the business analysis on implementations of the Majesco Loss Control platform, the Software as a Service (SaaS) solution carriers use to manage loss control surveys, risk…

Priority Technology Holdings, LLC

Relationship Manager, Banking & Treasury Serv

Remote, United States

Compensation range: $76k - $85kWe invest in the whole employee - personally and professionally.

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Job details

Pay: Compensation range: $76k - $85kWe invest in the whole employee - personally and professionally.
Experience: 5+ years of experience in client success, account management, or a relationship management role, preferably in a FinTech or Banking environment.
Posting language: English

Original job description

Job title: Relationship Manager, Banking & Treasury ServicesReports to: Director of Banking, Treasury, and Platform RelationshipsDepartment: Passport Location: Remote Grade: 16

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

As a Relationship Manager, Banking & Treasury Services, you will play a critical role in the long-term success of high-value clients and the company. By ensuring clients achieve their desired outcomes, the role will help drive customer satisfaction, loyalty, and retention, which in turn can lead to increased revenue and business growth. You will act as trusted advisors to clients, helping them to realize the full potential of the company’s offerings and contributing to the overall success and reputation of the company. You will be supporting our core clients who are growing and looking for opportunities to cross-sell our products.

Responsibilities:

Relationship Management:

Key point of contact post-integration: Establish and nurture trust-based relationships with clients after integration.
Product knowledge and support: Maintain a deep understanding of our banking and treasury management product to effectively address client queries and offer solutions.
Regular client check-ins: Conduct periodic meetings to understand clients’ evolving needs and align services to meet those needs.
Build an understanding of customer needs to advocate for roadmap and product solutions.
Escalation management and collaboration with internal teams to resolve any customer issues.
Leading Quarterly Business Reviews with Partners.
Continually push for new feature adoption with existing clients.
Actively drive increase to bottom line revenue.
Assigned to higher-touch enterprise clients.
Creating SOPs (Standard Operating Procedures).

Cross-Functional Collaboration

Internal coordination: Collaborate with various internal teams to effectively meet client needs and identify upselling or cross-selling opportunities.
Feedback loop: Work with sales, marketing, product, and other departments to provide client feedback, contributing to product improvements and the development of new offerings.

What Success Looks Like:

Success in the Relationship Manager, Banking & Treasury Services role looks like being a trusted advisor to high-value clients while driving measurable business impact. Specifically, success includes:

Strong Client Relationships

Clients trust you as their main point of contact.
They feel supported and confident using the banking/treasury product.

Happy & Retained Clients

Clients’ issues are resolved quickly.
They stay with the company and continue using the product.

Product Adoption & Growth

Clients understand and use more features of the product.
You identify opportunities for upselling or cross-selling.

Being the Voice of the Customer

You share client feedback with internal teams.
Your insights help improve the product and customer experience.

Proactive client management

Regular check-ins.
Quarterly reviews uncover client needs before problems arise.

Effective problem resolution

You coordinate with internal teams to resolve issues quickly and escalate when needed.

Valuable customer insights

Client feedback is consistently shared with product and other teams to improve the platform.

Operational excellence

Processes, documentation (SOPs), and internal collaboration run smoothly.

In short: Success means keeping clients happy, growing their usage of the product, solving their problems efficiently, and acting as the voice of the customer internally.

Candidate Requirements:

Minimum Requirements:

Associate’s degree in Finance, Business, or equivalent work experience.
5+ years of experience in client success, account management, or a relationship management role, preferably in a FinTech or Banking environment.
Banking Operations / Treasury Experience preferred.
Excellent verbal, written communication and interpersonal skills needed to develop collaborative working relationships with cross functional teams.
Ability to understand end to end processes.
Patient, diplomatic, and collaborative.
Advanced communication skills and the ability to have crucial conversations with our clients.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $76k - $85kWe invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. Financial Wellness

Bonus programs
401(k) match
Employee Stock Purchase Program (ESPP)
HSA and FSA options
Financial wellness resources and employee discount programs

Health & Well-being

Medical, dental, and vision coverage
Mental health support for employees and dependents through Lyra Health
Family planning and women’s health benefits through Carrot
Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

Education expense reimbursement
Leadership development programs
Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

Requires prolonged sitting, standing, bending, stooping and stretching.
Requires the ability to lift 10 pounds.
Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

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