Growth Development Coordinator

Job title: Growth Development CoordinatorReports to: Director, Partner Growth StrategistDepartment: Customer Success Location: Remote Grade: 16

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

The Growth Development Coordinator supports the assessment, design, planning, and execution of development programs that address business needs, strengthen commercial capabilities, and advance revenue optimization and solution adoption. The role partners with managers and cross-functional stakeholders to identify performance gaps, research development needs, and translate findings into practical programs and resources. The coordinator manages initiatives from planning through delivery, supports selected facilitation activities, and evaluates effectiveness to drive continuous improvement. The role also provides limited train-the-trainer support to designated Sales onboarding trainers; direct onboarding of Sales representatives and formal product education are not responsibilities of this position. Formal product education is owned and delivered by Learning & Development.

Responsibilities:

Development Needs Assessment

• Meet with managers across departments to understand business challenges, performance gaps, and desired outcomes.
• Research upcoming development needs through stakeholder interviews, participant feedback, available performance data, and review of existing resources.
• Help distinguish knowledge and skill gaps from issues that may require changes to processes, tools, or management practices.
• Translate findings into clear development objectives and recommendations for program content and activities.

Commercial Growth and Development Program Design

• Partner with development leaders, managers, and subject matter experts to construct programs that support commercial growth, revenue optimization, and solution adoption.
• Help develop presentations, facilitator guides, participant workbooks, job aids, exercises, and assessments.
• Incorporate relevant commercial scenarios, role-playing activities, and practical examples that support application on the job.
• Coordinate content reviews to ensure materials are accurate, consistent, and aligned with development objectives.
• Provide limited train-the-trainer support to designated Sales onboarding trainers, including facilitator guidance and resources for consistent delivery of foundational onboarding content.

Project Management and Program Readiness

• Develop and maintain project plans, timelines, milestones, and task assignments for each development program.
• Coordinate contributions from managers, subject matter experts, facilitators, and other stakeholders.
• Track deliverables, follow up on deadlines, and communicate progress, risks, and decisions needed.
• Manage revisions, approvals, and version control for development materials.
• Confirm that presentations, participant materials, activities, technology, and other resources are finalized and ready before each session.
• Coordinate session logistics, scheduling, and participant communications as needed.

Development Participation and Facilitation

• Participate in development sessions and support lead facilitators.
• Facilitate assigned segments, group discussions, exercises, and role-playing activities.
• Provide clear instructions, encourage participation, and help connect development concepts to participants’ day-to-day responsibilities.
• Capture questions and feedback to support follow-up and future improvements.

Evaluation and Continuous Improvement

• Gather participant and manager feedback to assess development program relevance and effectiveness.
• Help evaluate whether participants learned the intended skills and are applying them on the job.
• Recommend improvements to development content, delivery, and supporting resources.
• Maintain an organized collection of current development materials and reusable resources.

Growth Enablement Curriculum and Train-the-Trainer Development

• Develop and maintain standardized foundational growth and revenue enablement curricula; prepare designated business trainers to deliver the programs consistently rather than directly onboarding representatives.
• Develop standardized curricula, facilitator guides, and practical resources covering core commercial systems, processes, and workflows to strengthen operational effectiveness, solution adoption, and revenue optimization.
• Provide train-the-trainer support to designated Sales onboarding trainers, including facilitator guidance and resources to ensure consistent delivery of foundational onboarding content.

What Success Looks Like:

• Development materials and resources are accurate, approved, and ready by agreed deadlines.
• Development programs address clearly defined business needs and learning objectives.
• Stakeholders receive timely updates and understand their responsibilities.
• Participants find sessions relevant, engaging, and applicable to their work.
• Feedback and performance evidence inform ongoing improvements.

Candidate Requirements:

• Minimum 3-5 years experience in development coordination, learning and development, commercial enablement, project coordination, or a related field.
• Strong organizational skills and the ability to manage multiple projects and deadlines.
• Ability to ask thoughtful questions, research business needs, and turn findings into practical development recommendations.
• Strong writing, editing, presentation, and interpersonal communication skills.
• Experience developing presentations, instructional materials, or other learning resources.
• Confidence facilitating discussions and activities with adult learners.
• Ability to collaborate across departments and follow through on commitments.
• Proficiency with presentation, document, spreadsheet, and project management tools.
• Commercial or Sales experience or familiarity with revenue-generating processes preferred; payments or fintech experience is a plus.
• Relevant education or an equivalent combination of education and practical experience.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $80k - 90kWe invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. Financial Wellness

• Bonus programs
• 401(k) match
• Employee Stock Purchase Program (ESPP)
• HSA and FSA options
• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and women’s health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.
• Requires the ability to lift 10 pounds.
• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.