Regional Buyer

ROLE SUMMARY

Under the direction of the Regional President for the assigned region for this role and the Director of Purchasing, the Buyer provides a variety of responsibilities relating to the purchasing of supplies ad equipment for Operations. The Regional Buyer will be the intermediate point of contact and conduct first reviews for Operations to assist in delivery, backorders, shortages, invoice issues, requisition approvals and order substitutions pertaining to procurement of clinical medial supplies, fleet operations supplies, IT and Technology services, and any other categories of materials that are assigned.

This is an Exempt/Salaried position.

KEY RESPONSIBILITIES

• Addressing or escalating vendor issues by coordinating with Procurement Team as appropriate to resolve issues such as credit rebill, invoice disputes and delivery issues.
• Document communication with internal customers and external suppliers and manufacturers.
• Expedite the procurement-to-pay (P2P) process from requisition to purchase through invoice approval. This includes approvals, order delivery, documenting receipt into Coupa and facilitating invoice approval.
• Leverage relationships with VP of Operations for assigned regions to ensure compliance with company policies and procedures for procurement of goods and services.
• Coordinate communication with multiple suppliers, as needed to facilitate deliveries of materials ASAP.
• Review current procurement governance and make recommendations on adjustments to Director of Procurement as necessary.
• Always represent Priority Ambulance and its family of companies with utmost professionalism to protect the company’s best interests.
• Facilitate correct usage of Coupa by working in partnership with Global Procurement Software Administrator and providing feedback to end users.
• Support Procurement Governance procedures by providing answers to compliance questions and completing new product request audits form submissions
• Facilitate Ambulance Ordering SOP by working with Procurement to identify configuration and equipment needed.
• Monitor Operations KPI’s such as PO Lines Not Invoiced, Invoices Missing Receipts by Manager / Supplier, and resolve overdue issues.
• Work with Director of Procurement to identify Procurement KPI’s to measure added value to the organization.
• Based on knowledge of inventory management, support inventory management procedures, including cycle counting, setting safety stock levels, and management of inventory data within corporate IT systems.

Qualifications

REQUIRED QUALIFICATIONS

Required

• Prefer minimum of four (4) years purchasing experience.
• High school diploma or equivalent with 4+ years of prior relevant experience (Supply chain or Buyer experience preferred), bachelor’s degree with 4+ years of prior relevant experience, master’s with 3+ years of prior relevant experience. A combination of significant experience, training, and education will be considered in lieu of degree.
• Minimum 18 years of age.
• Excellent math and analytical skills.
• Working knowledge of Microsoft Excel and Word. PowerPoint knowledge is an asset.
• Coupa platform experience a major plus.
• Demonstrates high integrity.
• Ability to effectively communicate processes and procedures to internal customer base.
• Possess outstanding customer service skills to meet high demand requirements.
• Self-starter that can establish priorities and resolve immediate and long-term issues.
• Strong interpersonal skills to maintain effective working relationships with team members.
• Strong oral and written communication skills to compose and deliver responses to internal customers, senior leadership, and suppliers’ questions in a clear and concise manner.
• Comfortable working with all levels of employees including Senior Leadership.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting and working at a computer.
• Ability to communicate effectively via phone, video conferencing, and electronic communication.
• The ability to reach, push and pull.
• The ability to sit or stand for long periods of time.
• The ability to use mouse or keyboard to input data into computer over long periods of time.
• The ability to view graphic and text data on multiple computer screens for long periods of time.

CORE COMPETENCIES

• Execution & Accountability – Drives results, follows through on commitments, and ensures purchasing activities are completed accurately and timely.
• Procurement & Supply Chain Acumen – Understands purchasing, inventory management, vendor relationships, and procurement-to-pay processes.
• Operational Partnership – Builds strong relationships with Operations, Procurement, Finance, and other internal stakeholders to support business needs.
• Vendor & Supplier Management – Effectively coordinates with suppliers, resolves delivery and invoice issues, and escalates concerns appropriately.
• Analytical & Financial Acumen – Uses data, KPIs, and sound business judgment to identify trends, resolve issues, and support cost-effective purchasing decisions.
• Problem Solving & Decision Making – Identifies procurement and operational issues and develops practical, timely solutions.
• Communication & Customer Service – Communicates clearly and professionally with internal customers, senior leadership, suppliers, and other stakeholders.
• Process & Compliance Discipline – Consistently follows procurement governance, approval requirements, documentation standards, and established company procedures.
• Technology & Systems Proficiency – Effectively utilizes procurement and business systems, including Coupa and Microsoft Office, to manage purchasing activities and reporting.
• Adaptability & Prioritization – Manages competing priorities and responds effectively to shortages, backorders, urgent operational needs, and changing business requirements.
• Integrity & Professionalism – Demonstrates sound judgment, confidentiality, ethical decision-making, and professionalism while protecting the company’s best interests.

REPORTING RELATIONSHIP

Reports directly to the Regional President

WORK ENVIRONMENT & TRAVEL

Travel Requirements: