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Prince William County Government

Temporary Human Services Caseworker Associate

Prince William County, VA, United States

$28.32 to $53.05 USD / hour

Apply on governmentjobs.com About employer

Applications open in a new tab.

Job details

Pay: $28.32 to $53.05 USD / hour
Apply by: Nov 27, 2026
Experience: High school diploma or G.E.D. and 3 years of experience in customer service and working with people experiencing homelessness.
Posting language: English
Posted: Nov 13, 2026

Original job description

Introduction Are you passionate about making a difference in the lives of individuals experiencing homelessness? Do you enjoy working directly with people to help create a safe, welcoming, and supportive environment? The Prince William County Department of Social Services, Homeless Services Division, is seeking six dependable, energetic Temporary Human Services Caseworker Associates to support the daily operations of its Hypothermia Warming Center in Woodbridge, Virginia. The Warming Center, an extension of the Drop-in Center, provides individuals experiencing homelessness with a safe, welcoming space during the colder months. In this frontline role, you will work as part of a dedicated team to monitor participants, maintain a safe and orderly environment, assist with daily program activities, and help connect individuals with available services and resources that promote stability and self-sufficiency.

ABOUT THIS ROLE:

In this role, your responsibilities will include maintaining a safe and orderly environment; monitoring participant activities and addressing safety concerns; responding to emergencies and providing crisis intervention and de-escalation when needed; maintaining accurate daily logs, incident reports, and other program documentation; and performing general administrative duties using Microsoft Outlook and Word. You will also collaborate with Drop-in Center staff and community partners, assist with coordinating services and resources, and build positive, professional relationships with participants, coworkers, and volunteers. The ideal candidates will have experience working with individuals experiencing homelessness and other vulnerable populations who may face significant barriers to housing stability and self-sufficiency. You must demonstrate strong communication, problem-solving, and conflict-resolution skills, exercise sound judgment, and work effectively both independently and as part of a team. Certifications in CPR, First Aid, De-escalation, and Crisis Intervention are preferred. This is a front desk position. If you want to work with a group of talented and dedicated human services professionals who are truly invested in improving the lives of individuals in Prince William County, apply today! Minimum requirements High school diploma or G.E.D. and 3 years of experience in customer service and working with people experiencing homelessness.

Preferences:

4 or more years of experience working with people experiencing homelessness
4 or more years of experience providing customer service in the workplace
3 or more years of experience managing crisis situations and independently making decisions
2 or more years of experience working in a homeless shelter
2 or more years of experience working with volunteers and donors
General knowledge of being trauma-informed

Special Requirements:

All DSS staff are required to provide emergency human services work, including staffing emergency shelters in the event of a community disaster.
Candidates must pass criminal history, child protective services, and DMV background checks.
Resource/foster parents for youth in the Prince William foster-care program may not be employed by the Prince William Dept. of Social Services. Resource/foster parents for youth from other localities are welcome to apply.
Staff in this position must possess a valid driver’s license and be eligible to drive for work.
Staff in this position are not eligible to telework.

Work Schedule: The Warming Center operates six days a week, Monday through Saturday, from 8:00 a.m. to 4:00 p.m. during hypothermia season. Occasionally, due to inclement weather, the center will also open on Sundays. This is an on-call, temporary position with shift hours that can vary based on operational needs. Starting Hourly Range: $28.32 - $40.69/hr. NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. SEE YOURSELF HERE!

Benefits

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position. The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

Temporary
Provisional
Seasonal employees

Click on the link below to explore our plans and rates. Prince William County Benefit Programs

Apply on governmentjobs.com About employer

More about this job

Skills

Crisis intervention
Documentation
Administrative support
Microsoft Outlook
Microsoft Word
Communication skills
Problem solving
Conflict resolution
CPR
First Aid
Customer service
Valid driver's licence

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Work requirements

Jobs in the United States