Restaurant Supervisor

Great service starts with someone who leads the shift with energy and care. As Restaurant Supervisor at Faro Blanco Resort, you will keep the floor moving, support your team through the busiest moments, and make sure every guest feels welcome from the first hello.

Job Summary

Lead the floor and the shift at the restaurant at Faro Blanco Resort. Keep service flowing, the team supported, and the guest experience on standard through every meal period.

What You'll Do

Including but not limited to:

• Lead pre-shift briefings and balance the floor during peak periods
• Supervise the service team during all meal periods, ensuring food and service standards are met
• Coach servers and service staff to deliver service with speed and warmth, and support training for new team members
• Greet and seat guests, circulate the dining room, and check back to ensure guest satisfaction
• Listen fully before responding to a guest concern, then resolve it
• Oversee cash handling and shift close-out
• Manage inventory, par levels, and product rotation
• Assist with reservations, and troubleshoot point-of-sale and equipment issues
• Maintain food safety and responsible alcohol service standards
• Keep the dining room clean, properly set, and guest-ready

What You Bring

• 2+ years in food and beverage service, with 1+ year in a lead role
• A natural way with guests, and the awareness to move before they have to ask
• Accuracy with Toast point-of-sale systems and cash handling
• Food handler certification, and TIPS or ServSafe Alcohol certification or the ability to obtain it within 30 days of hire
• Flexibility for weekends, holidays, and split shifts
• Restaurant and bar experience preferred
• Experience in upscale or full-service resort hospitality, including Hilton, preferred

Why You'll Love It Here

• A resort setting in the Florida Keys
• A leadership step on a team that values growth
• Training in service, food safety, and leadership
• A clear path toward Restaurant Manager
• Comprehensive benefits package including health insurance, retirement plans, and paid time off

About Prime Group

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

If you are a motivated hospitality professional who takes pride in great service, we invite you to apply for the Restaurant Supervisor position at Prime Group.

Additional Details

Reports To: Restaurant Manager

Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days. Prime Group is an Equal Opportunity Employer.