Restaurant Manager

Gracious, hands-on, and passionate about hospitality? Prime Group is looking for a Restaurant Manager to lead restaurant service at Faro Blanco Resort, coach a polished floor team, and make every guest feel welcome from first greeting to last course.

Job Summary

The Restaurant Manager works with our full-service and select-service hotel food and beverage operations to maximize the value of the company's investments. The Restaurant Manager ensures that the daily operation of the restaurant achieves established goals in sales, profitability, and guest and employee satisfaction.

What You'll Do

Including but not limited to:

• Run the daily restaurant operation to established goals in sales, profitability, and guest and employee satisfaction
• Supervise the service team on the floor during all meal periods, ensuring food and service standards are met; coach staff and manage new staff orientation
• Lead daily pre-shift meetings and communicate pertinent information on the day's business activity
• Circulate the dining room regularly, direct service to newly seated guests, and check back to ensure guest satisfaction
• Resolve guest complaints immediately and professionally, and communicate all service issues to the Complex Director of Food & Beverage
• Maintain the reservation system and troubleshoot performance issues involving staff, menus, equipment, and point of sale
• Assist with recruiting, hiring, training, scheduling, and performance reviews of food and beverage staff; create training programs and conduct staff tastings
• Assist in developing and managing to the annual restaurant budget and business plan, and in implementing and monitoring internal controls
• Oversee selection, purchasing, and usage of restaurant supplies and equipment; order food and beverage for banquet events and distribute supply accordingly
• Conduct month-end inventory, maintain orderly storage areas, and ensure quantity levels and quality standards for food and beverage products
• Set up and break down banquet tables, chairs, and displays per the Banquet Event Order, and ensure dining, meeting, and banquet rooms are clean and properly set
• Maintain employee uniforms and name tags in proper condition and readily available

What You Bring

• Associate degree (A.A.) from a two-year college or university and at least three years of related experience and/or training, or an equivalent combination of education and experience
• Restaurant, food and beverage, hotel industry, and management and training experience
• Food handling and responsible beverage service certification
• Knowledge of Microsoft Word, Excel, Outlook, the Toast POS system, and other hospitality platforms
• Ability to read, write, and communicate effectively, respond to inquiries and complaints, and present information to top management
• Ability to calculate figures such as discounts, interest, commissions, proportions, and percentages
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Strong time management, organization, and communication skills; professional, self-motivated, and goal oriented
• Ability to stand, walk, and reach, withstand intermittent hot and cold environments, and occasionally lift or move up to 50 pounds
• Experience in upscale or full-service resort hospitality, including Hilton, preferred

Why You'll Love It Here

• A resort setting in the Florida Keys
• A management role with real responsibility at a resort
• Training in service, food safety, and leadership
• Comprehensive benefits package including health insurance, retirement plans, and paid time off
• Opportunities for professional development and career advancement within a growing organization

About Prime Group

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

If you are a motivated hospitality professional who takes pride in great service, we invite you to apply for the Restaurant Manager position at Prime Group.

Additional Details

Reports To: Complex Director of Food & Beverage

Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days. Prime Group is an Equal Opportunity Employer.