Jobs in the United States

25+ jobs

Save this search

Added just now
Program Manager
Chenega Corporation
San Antonio, TX
The Program Manager - Subject Matter Expert RF serves as a senior advisor to AFRL/RFGW for the establishment, growth, and execution of urgent Offensive Cyber Operations (OCO) capabilities,…
Added just now
16323 - Programmer Analyst 6 - Senior IBM Master Data Management(MDM) & Integration Developer
Smith Johnson Tech
Lansing, MI
…Not having a resource on staff will delay ongoing and future project work within the area and lead to DTMB’s inability to deliver on prioritized enhancements and maintenance from MPI to all…
Added 1 min ago
IS
Administrative Manager (88686)
INTER-CON SECURITY SYSTEMS INC
Minneapolis, MN
- $65,000 to $75,000 USD / year
…commitment to operational excellence, service quality, and employee…
Added 1 min ago
TL
Client Value Executive - Financial Services, Contact Center Solutions
TransUnion LLC
Remote, United States
- $75,750 to $126,250 USD / year
…Center Solutions role will act as the primary day-to-day client manager for an important set of Financial Services customers that leverage TransUnion’s Contact Center solutions. The…
Added 1 min ago
Associate Director, Power Systems Engineering
Scout Clean Energy
Boulder, CO
…specifications, governing electrical system design, supporting project execution, and ensuring operational readiness of Scout’s projects in Development and Construction. Your team will…
Added 2 mins ago
Business Development Manager
Fortify Companies
Remote, United States
We are always looking for Business Development Managers who knows how to build territory from scratch. This is a hunter-led field sales role. You will create new opportunities, grow…
Added 3 mins ago
AI Datacenter Construction Manager
Bitdeer Technologies Group
Rockdale, TX · Massillon, OH · Columbus, OH · Cleveland, OH · Houston, TX
We are seeking an AI Datacenter Construction Manager to lead on-site delivery of Bitdeer’s AI data center builds. Reporting to the VP, Data Center Construction, you will be Bitdeer’s senior…
Added 3 mins ago
Senior Manager: Ski & Ride School
Vail Resorts
Vail, CO
The Ski & Snowboard School Senior Manager oversees and is responsible for the overall guest and employee experience of the Ski and Snowboard School inclusive of; quality assurance,…
Added 3 mins ago
E
IT Adv-Tech Con-Sol Del Center-Banking and Capital Markets-FSO-Manager-Multiple Positions - 1757692
EY
Dallas, TX
- $160,290 USD / year
…update aging technology infrastructure, focusing on the software development lifecycle (SDLC). Define technology solutions requirements, including selection, design, testing, and…
Added 3 mins ago
Government and Infrastructure - People Consulting - Senior Manager
EY
Washington, DC · McLean, VA
…you achieve your potential by supporting your professional development and by providing you with leadership…
Added 3 mins ago
E
Senior Analyst-Tech Con-Sol Del Center-WAM-Tech Service-FSO-Manager - Multiple Positions - 1757760
EY
Dallas, TX
- $160,290 USD / year
…the Wealth and/or Asset Management domain. Deliver technology project-based work and managed services to our clients. Work as part of a project team and work on the design,…
Added 3 mins ago
T
Senior Organizational Change Manager
TEKsystems
Spring, TX
- $90 USD / hour
…team outputs.· Engages directly with client stakeholders and project/workstream leads to assess impacts, surface concerns, gather feedback, and advance readiness.· Owns development and…
Added 3 mins ago
T
Senior Technical Project Manager (CRM)
TEKsystems
New York, NY
- $70 to $80 USD / hour
DescriptionThis Senior Technical Project Manager (CRM) role is responsible for driving the end-to-end delivery of strategic customer and data platform initiatives, with a primary focus on…
Added 3 mins ago
Construction Materials Testing Field Manager
Olsson
Denver, CO
As a Construction Materials Testing (CMT) Field Manager, you will provide overall technical expertise as part of the team by leading quality assurance/quality control, developing scope of…
Added 4 mins ago
Lead Technical Program Manager (Director level, individual contributor)
Company 19 - John Hancock Life Insurance Company (U.S.A.)
Boston, MA
The Lead (Director level) Technical Program Manager (TPM) will be the lead point of contact on assigned initiatives that require delivery of end-to-end technology solutions. The TPM will…
Added 4 mins ago
KB
Program Manager
Kenan-Flagler Business School Executive Education, LLC
Chapel Hill, NC
- $54,000 to $65,000 USD / year
At UNC Executive Development, we take great pride in the design and delivery of our programs, providing business leaders with the space to learn and grow professionally and personally. A…
Added 5 mins ago
Manager, Quality
Textron Systems
Slidell, LA
The Quality Manager is responsible for establishing, implementing, and sustaining the systems, processes, and standards required to ensure product and process quality across the facility.…
Added 5 mins ago
Manufacturing Project Engineer
Textron Systems
Slidell, LA
…Vehicle (ARV) engineering projects supporting our internal development initiatives and our contract programs. The Manufacturing Project Engineer/Manager will work primarily with the…
Added 5 mins ago
BV
ERP Project Manager
Bright Vision Technologies
Remote, United States
- $115,000 to $165,000 USD / year
Bright Vision Technologies is seeking a ERP Project Manager to coordinate business and technology stakeholders to define requirements, prioritize outcomes, and deliver projects or products…
Added 6 mins ago
LA
Program Manager, School and Teacher
Los Angeles County Museum Of Natural History Foundation
Los Angeles, CA
- $27.43 USD / hour
The NHMLAC is seeking a Program Manager, School and Teacher for our Education & Programs department. The Program Manager, School and Teacher is responsible for the management of School and…
Added 6 mins ago
Senior Manager, Enterprise Network and Telecommunications
Vail Resorts
NH
The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
Added 6 mins ago
Manager, Finance Business Partner (IT, Customer, Supply Chain)
Liberty Utilities
Londonderry, NH
The Manager, Finance Business Partner serves as the strategic finance leader supporting the CAO (Chief Administrative Officer) organization, providing financial oversight and ownership for…
Added 6 mins ago
Sales Operations Manager
Celestica
Merrimack, NH
The Sales Operations Manager (SOM) role ensures Celestica’s sales systems and processes operate correctly and efficiently, enabling the global sales organization’s opportunity pursuit. The…
Added 6 mins ago
Engineering Project Manager
DEKA Research & Development
Manchester, NH
DEKA Research & Development, located in Manchester, NH, is seeking an Engineering Project Manager. In this role, you will drive new product development teams to deliver highly innovative…
Added 6 mins ago
ServiceNow- ServiceNow Moveworks AI Architect Manager - Tech Cons - Open Location
EY
Concord, NH
As a Manager in Application Design and Development, you will lead the effective management and delivery of processes, solutions, and projects, ensuring a strong focus on quality and risk…

PRIME GROUP

Front Desk Agent

Fort Myers, FL, United States

$16.5 to $17 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $16.5 to $17 USD / hour
Experience: 3 years of experience in a similar position
Posting language: English
Posted: Nov 2, 2026

Original job description

Warm, guest-focused, and ready to be the face of the hotel? Prime Group is looking for a Front Desk Agent to welcome guests, manage check-in and check-out, and help create an outstanding stay from arrival to departure.

Job Summary

The purpose of the Front Desk Agent is to create the ultimate guest experience for all guests of our hotel. The Front Desk Agent will recognize, acknowledge, welcome, serve, and depart all guests and visitors arriving to and from the hotel. Primary duties for this shift will focus on some or all of the following areas, including but not limited to: guest check-in/check-out, night audit, food & beverage service, kitchen, meetings/banquet setup and service, transportation, market, or other guest requests.

What You'll Do

Essential Duties and Responsibilities

This position is empowered to guarantee total guest satisfaction
Display hospitality and professionalism to our guests at all times
Take pride in representing PMG Hospitality professionally with our guests
Ensure that all transactions with guests are handled in a legal, ethical manner
Comply with Company Standards of Service as outlined for PMG Hospitality
Project a favorable image of PMG Hospitality to the public at all times
Treat guests, vendors, customers, and co-workers with professionalism and respect at all times
Complete Departmental, PMG Hospitality, and Brand standards training as assigned
Maintain a clean and neat appearance at all times, including a complete uniform or business dress and name tag in public areas
Have a thorough knowledge of emergency procedures
Work flexible hours/schedule, including evenings, weekends, and holidays
Demonstrate a working knowledge of all hotel services and facilities, as well as the local area, to effectively assist guests
Understand and apply all hotel safety and security procedures to maintain a secure environment for employees and guests
Keep the immediate supervisor promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken
Assist all guests in a sincere and courteous manner, going the extra mile to ensure total guest satisfaction
Develop and maintain productive interpersonal relationships and relate well with a wide variety of individuals

Front Desk

Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible; maintain and provide accurate information on hotel facilities
Maintain cash bank per accounting guidelines and comply with all accounting procedures
Maintain effective communication within the department and stay aware of issues relating to guest needs and general hotel operations
Attend meetings as scheduled and apprise management of any concerns or suggestions
Adhere to safety, security, and emergency procedures; react appropriately during emergencies; adhere to key handling and guest information protection procedures, including weekly key inventory
Understand and operate front office and telephone computer systems and equipment such as calculators and fax machines
Promptly complete the registration process - inputting and retrieving guest information, confirming stay details, selecting rooms, and providing key folders - and close out guest accounts at check-out
Verify credit cards for authorization, handle cash, make change, balance the assigned cash bank, and post charges to guest rooms and house accounts
Provide safety deposit boxes to guests in accordance with established hotel procedures
Promptly and pleasantly answer the telephone, input and retrieve messages, and send/retrieve mail, packages, and faxes for guests
Listen to and promptly resolve guest problems and complaints, documenting solutions and apprising management as needed

Night Audit

Responsible for all tasks noted under the Front Desk category
Verify that all charges to guest accounts made during the day are correct and post room charges so accounts are current and in balance by 6:00 a.m. the following morning
Complete all credit card transmittals, direct bills, and no-show billings for the day
Relocate guests in a courteous manner as needed
Prepare all daily, monthly, and yearly reports required by the property
Use sales techniques to effectively sell the property, maximizing occupancy and average rate
Receive and process telephone and walk-in reservations accurately
Act as manager on duty in the absence of the General Manager, Sales Manager, Front Desk Manager, and/or Executive Housekeeper

Breakfast Area

Be familiar with breakfast bar setup and operation
Assist with bussing tables and overall cleanliness of the breakfast bar
Assist managers as necessary with light administrative responsibilities
Work with fellow team members to ensure guest satisfaction
Understand and comply with all property safety standards at all times
Comply with health department standards and maintain a safe working environment, reporting and correcting unsafe acts or conditions related to food and beverage
Reduce and keep waste at a minimum
Practice basic stock rotation and refrigerator cleanliness; keep all work areas clean and tidy

Market / Pantry

Stock the Market daily with all required products to maximize Market/Pantry sales
Maintain cleanliness of the Market/Pantry to PMG Hospitality and brand appearance standards
Inform the Front Desk Manager of any items running low so orders can be placed as necessary
Conduct or assist in conducting monthly inventory

What You Bring

Education and/or Experience

High school diploma required; university degree in a related field preferred
3 years of experience in a similar position
Prior experience with brand systems, including their utilization and functionality
Excellent interpersonal and organizational skills with a high degree of persuasiveness
Excellent telephone skills
Ability to handle multiple tasks with strict deadlines in a fast-paced, dynamic environment
Must type at least 30 wpm and have high proficiency in MS Word and MS Excel
Strong organizational skills, accuracy in document preparation, and attention to detail

Key Skills

Excellent interpersonal communication skills
Analytical and problem-solving expertise
A strong business orientation, comfortable operating in an environment with high expectations around integrity and relationship building
A hands-on, detail-oriented leader with a strong work ethic
Creative yet practical, with strong common sense
A good communicator who keeps all parties informed in an organized, coherent manner
Basic knowledge of Microsoft Word, Excel, computers, and systems
Basic mathematical and calculator skills
Capability of building long-term relationships as part of a rapidly growing business
Personal accountability and pride in results
Ability to effectively and positively address guest or associate concerns, demonstrating empathy and providing proactive solutions
Proficiency with computers and computer-generated data

Physical Demands

Regularly required to use hands and fingers to handle or lift items, operate a computer, and talk or hear
Frequently required to stand, walk, and reach with hands and arms
Occasionally required to sit, climb or balance, and stoop, kneel, or crouch
Occasionally required to lift up to 40 pounds
Vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

Why You'll Love It Here

Competitive salary commensurate with experience
Comprehensive benefits package including health insurance, retirement plans, and paid time off
Collaborative and team-oriented work environment
Opportunities for professional development and career advancement within a growing organization

About Prime Group

Prime Group's vertically integrated approach unifies multiple real estate disciplines under a single roof, sharing a multifaceted vision of improved, sustainable real estate development through diverse strengths, strategic affiliates, and talented in-house professionals. Our portfolio includes retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities, each supported through technology, planning, and experienced personnel. We are a privately owned company with the agility and strength to leverage unique opportunities, and growth is a measure of our success. Since Prime Group began as a residential real estate development company, we have grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.

Additional Details

Reports To: Front Desk Supervisor / General Manager

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Associates may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Prime Group is an Equal Opportunity Employe

Apply About employer

More about this job

Skills

Front Desk
Communication skills
Hotel operations
Attend meetings
React to events in time-critical environments
Sales
Support managers
Reporting
Organizational skills
Microsoft Word
Microsoft Excel
Attention to detail
Problem solving
Relationship building
Heavy lifting

Report this job