Referral Coordinator

Referral Coordinator Location: Miami, FL 33126 Pay: $20.00 per hour Employment Type: Full-Time Schedule: 100% onsite, 5 days per week, 8-5pm A healthcare organization in Miami is seeking an organized, service-focused professional to help patients access specialty care. This position manages referrals from initial request through follow-up, keeping patient information, insurance approvals, and scheduling details accurate and on track.

Key Responsibilities

• Process specialty care referrals and maintain accurate documentation.
• Verify patient demographics, insurance coverage, and eligibility.
• Obtain required authorizations and coordinate additional clinical approvals.
• Work with patients, medical offices, and clinical teams to arrange appointments, testing, and transportation when needed.
• Keep patients informed about scheduling requirements and next steps.
• Track pending referrals, missing reports, and outstanding requests through completion.
• Enter referral and authorization information into electronic patient records.
• Protect confidential patient information and follow HIPAA requirements.
• Provide administrative support to help the referral process run smoothly.

Required Qualifications

• High school diploma or equivalent.
• MUST have previous experience with medical referral coordination!
• Familiarity with Microsoft Office.
• Strong attention to detail, organization, and follow-through.
• Clear communication skills and a professional, patient-focused approach.
• Ability to manage multiple priorities and work independently.
• Familiarity with medical terminology.

Preferred Qualifications

• Medical Assistant training or certification.
• Experience using electronic health record systems.
• Familiarity with CPT, HCPCS, and ICD coding.
• MUST be Bilingual English/Spanish.

Benefits & Perks

• 17 days of paid time off.
• 11 paid holidays plus one floating holiday.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with employer matching.
• Employer-paid life insurance.
• Opportunities for professional development and career advancement.

Apply today to help patients connect with the care they need. Compensation / Pay Rate (Up to): $20.00 - $20.00 Per Hour