Patient Collections Specialist

PrideStaff has an immediate opportunity to join our growing client's company. We are currently seeking 2 full-time (M-F 8:00 am-5:00 pm) Patient Collections Specialist in Tracy, CA. These individuals will be responsible for the following:

Job Responsibilities:

· Contact patients/guarantors to secure payment for services provided based on an aging report with balances. · Contact patients when credit card payments are declined. · Follow up with refund requests. · Document all calls and actions are taken in the appropriate systems. Sets the next work date if follow-up is needed. · Confirms/updates with patient/guarantor insurance and patient demographics information. Makes appropriate changes and submits/re-submits claims as indicated. · Establishes a payment arrangement with the patient/guarantor and follow-up on all payment arrangement plans implemented. · Document all patient complaints/disputes and forward them to the appropriate person for follow-up. · Perform other duties as needed.

Qualifications/Skills:

· Must excel in interpersonal communication, customer service and be able to work both independently and as part of a team. · Must excel in organizational skills. · Must possess strong attention to detail and follow-through skills. · Education, Training, and Experience

Required:

• High School graduate or equivalent.
• Must type 25-45 words per minute.

Hourly Rate Pay Range: $17.00 to $19.00 · Annual Range ($35,360 to $39,520)

Note: Abundance of O/T Available

Bonus Opportunity Team Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up to $6k per year) Profit Bonus: $0 to $500 per month (increases hourly rate up to $2.88 per hour or up $6k per year)

Total Compensation Opportunity Examples:

Annual Base Pay: $41,735.00 (Estimate incl. 5 hrs O/T per week, Low-range Team and Profit Bonus after 3 months) Annual Mid-Range Pay: $54,315.00 (Estimate incl. 5 hrs O/T per week, Mid-range Team and Profit Bonus) Annual Top Pay: $57,895.00 (Estimate incl. 5 hrs O/T per week, Max Team and Profit bonus)

#mon Compensation / Pay Rate (Up to): $17.00 - $19.00 Per Hour