Medical Receptionist

PrideStaff is actively recruiting dedicated front-office professionals on behalf of a highly respected specialty medical practice with clinics expanding across the Tampa Bay and Sarasota regions. We are looking for articulate, patient-focused individuals who excel in a fast-paced clinical setting and take pride in delivering a flawless patient experience. Because we represent a top-tier specialty practice, we are seeking candidates who demonstrate stability in their work history and a genuine desire to grow within a premier healthcare environment.

We have openings in St. Pete, Tampa and Sarasota

PRIMARY RESPONSIBILITIES

• Act as the welcoming face and voice of the clinic for all arriving patients and their families.
• Skillfully manage a high-volume phone system and coordinate complex appointment scheduling.
• Accurately build and maintain patient profiles within the electronic medical records system.
• Perform thorough insurance verifications, check benefit eligibility, and comfortably interpret Explanation of Benefits (EOB) statements.
• Process point-of-service payments, manage charge entries, and assist with account receivable follow-ups.
• Ensure the clinic is prepared for daily operations, supporting both clinical staff and administrative workflows to maintain smooth patient flow.

CANDIDATE PROFILE AND QUALIFICATIONS

• Prior experience in a medical office, clinic, or medical billing department is required.
• Demonstrated background in charge entry, insurance verification, and collections is highly advantageous.
• Ability to clearly interpret medical benefits and professionally communicate financial responsibilities to patients.
• Strong technical skills including proficiency with EMR/EHR platforms (such as Athena, EPIC, Phreesia, or similar) and Microsoft Outlook.
• High attention to detail, exceptional critical thinking, and articulate communication skills.
• A strong track record of job longevity and professional growth in previous roles is highly valued.
• Bilingual (English/Spanish) is strongly preferred but not required.
• An Associate or Bachelor degree is preferred, but equivalent professional experience will be fully considered.

Compensation / Pay Rate (Up to): $20.00 - $21.00