Human Resources Director

Human Resources Director Company: PrideStaff (Recruiting on behalf of a premier community-based nonprofit client) Position Type: Full-Time, Exempt Work Arrangement: Hybrid (Minimum 3 days per week in-office) Location: Contra Costa County, CA Compensation: $94,921 – $105,837 / year (DOE) Availability: Immediate Start About the Opportunity PrideStaff is actively recruiting an experienced and collaborative Human Resources Director for an immediate start with our client, a prominent and mission-driven organization established in 1965. Our client is a leading provider of trauma-informed support programs, dedicated to empowering youth, young adults with complex behavioral health challenges, and under-resourced families across Contra Costa County. This leadership role oversees the full scope of human resource operations, policies, and strategic programs across administrative functions, program services, and associated retail operations. As part of the executive leadership team, you will champion a workplace culture rooted in care, inclusion, accountability, and excellence.

Key Responsibilities

Human Resources Leadership & Operations

• Provide strategic and operational guidance on employee relations, performance management, workplace conduct, attendance, and policy interpretation.
• Ensure fair and consistent application of HR policies and procedures across all departments.
• Support organizational growth, workforce planning, promotions, transfers, and organizational restructuring.
• Oversee comprehensive employee benefits administration, leaves of absence, workers' compensation, and HRIS data integrity.
• Partner with payroll to ensure seamless processing of compensation adjustments and employment status updates.
• Participate in accreditation initiatives, ensuring alignment with Council on Accreditation (COA) standards.
• Lead, mentor, and foster professional development within the HR team. Recruitment & Talent Acquisition
• Direct end-to-end recruitment strategies across program, administrative, and retail roles.
• Partner with hiring managers to forecast staffing needs and execute proactive sourcing campaigns.
• Coordinate interviews, background checks, reference verifications, and onboarding processes.
• Implement targeted talent retention and engagement strategies to minimize turnover. Employee Relations & Workplace Culture
• Act as an objective, trusted advisor to staff and management for conflict resolution and workplace concerns.
• Conduct and document thorough, confidential investigations into grievances, misconduct, harassment, or compliance matters.
• Coach managers on effective feedback delivery, documentation, corrective action plans, and employee development.
• Promote a respectful, inclusive, and culturally responsive workplace. Retail Operations HR Support
• Provide tailored HR consultation to retail management and staff.
• Support scheduling, attendance tracking, seasonal staffing, timekeeping, and retention initiatives within retail units.
• Analyze turnover trends and implement practical engagement solutions tailored to retail personnel. Compliance & Performance Management
• Maintain up-to-date compliance with federal, California state, and local labor laws (wage/hour, meal/rest breaks, paid sick leave, and leave laws).
• Manage required employment postings, personnel documentation, training records, and compliance audit preparation.
• Administer the annual performance appraisal process and identify organizational training needs.

Qualifications

Required Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Experience: 5+ years of progressive HR experience, including a minimum of 3 years in an HR management or leadership role.
• Strong working knowledge of federal and California employment laws, wage-and-hour compliance, and regulatory standards.
• Demonstrated track record in employee relations, workplace investigations, talent acquisition, and performance management.
• Proven experience creating and executing HR policies, procedures, and employee handbooks.
• Proficiency in HRIS platforms and Microsoft Office Suite.
• Excellent interpersonal, coaching, conflict-resolution, and leadership capabilities.

Preferred Qualifications:

• Master’s degree in Human Resources or related discipline.
• Active HR certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) - required.
• Prior HR leadership experience in nonprofit, community-based, behavioral/mental health, youth services, or retail/thrift environments.
• Familiarity with Council on Accreditation (COA) or similar nonprofit accreditation standards. Comprehensive Benefits Package
• Healthcare: Comprehensive medical coverage (employer covers up to 95% of employee premiums with dependent contributions), plus dental and vision plans.
• Retirement: 403(b) retirement plan.
• Financial Protection: Employer-paid Life and AD&D insurance, accident/critical illness plans, and identity theft protection.
• Pre-Tax Accounts: Flexible Spending Accounts (Medical and Dependent Care).
• Work-Life Balance: Generous Paid Time Off (PTO), paid holidays, and an annual birthday leave day.
• Wellness & Support: Free Employee Assistance Program (EAP) and discounted pet insurance.
• Equipment & Growth: Company-provided laptop and cell phone, along with structured professional development and training opportunities. How to Apply This position is open for an immediate start. Qualified candidates are encouraged to apply directly through PrideStaff with an updated resume outlining relevant HR leadership experience.

Compensation / Pay Rate (Up to): $94,921.00 - $105,837.00