Distribution Center Operations & Supply Chain Manager

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A global leader helping aquarists and reptile keepers succeed through exceptional products across our banner brands and our leading e-commerce platform. Our company looks for doers, thinkers, and creators. We put the customer at the center, bringing unique skills and passion to a fast-evolving environment.

General Description The Distribution Center Operations & Supply Chain Manager is the entrepreneurial site leader responsible for launching, running, and scaling a new greenfield distribution center in Las Vegas, NV. This role holds full operational accountability across safety, quality, delivery, cost, and people (SQDCP). Starting shoulder-to-shoulder with a founding crew, you will take ownership of the facility layout, institute standard operating procedures (SOPs), drive lean management cadences, and execute 100% direct-to-consumer (D2C) fulfillment where every order placed starts movement the same day. As the site scales, you will exercise cost-center budget and staffing autonomy while partnering directly with executive leadership on logistics modeling and network optimization.

Primary Responsibilities Greenfield Launch & Systems Integration (Phase 1)

• Own and optimize the warehouse layout, pack stations, and racking.
• Build corporate guidelines into robust, site-specific SOPs for receiving, wave picking, pack-and-ship verification, and cycle counting.
• Command daily fulfillment operations across Epicor (ERP), FastFetch (pick automation), and ProShip (multi-carrier outbound parcel).
• Source and manage local facility vendors; coordinate directly with local FedEx operations for daily trailer drops and pulls.
• Establish and document OSHA compliance, MHE/forklift certifications, daily equipment checklists, loss prevention, and ergonomic standards. Daily Fulfillment Execution & Lean Leadership
• Work alongside the founding team on the floor during launch, packing orders and operating equipment during volume surges to set culture and operational standards.
• Lead daily startup huddles, maintain visual management boards, track pick/pack velocity, and dynamically rebalance labor between docks.
• Ensure 100% D2C parcel fulfillment where every order starts movement the same day.
• Serve as first-line defense to troubleshoot warehouse software, carrier drops, and equipment before escalating. Inventory Control & Material Handling
• Execute periodic cycle counting and annual physical inventories.
• Conduct root-cause investigations on inventory discrepancies and carton damages.
• Oversee material flow across diverse SKUs, from high-value electronics to heavy
• palletized bulk freight.

Scaling, Budget & Strategy (Phase 2)

• Recruit, hire, and train associates, expanding the team and capabilities.
• Manage the site cost center, exercising local spending authority and labor flexibility to optimize cost-per-order (CPO).
• Deliver against core KPIs: Same-Day Movement Initiation %, Pick/Pack Accuracy %, Cost Per Order (CPO), and Safety / Incident-Free Days.
• Partner with the VP of Distribution to evaluate freight lanes, carrier performance, and multi-node distribution strategies.
• Carve out space and allocate labor to establish light assembly and promotional kitting cells.

What You Bring

• Entrepreneurial Grit: High agency with a builder mindset; solves problems autonomously in fast-paced environments.
• Floor Leadership: Willingness to lead from the front, working shoulder-to-shoulder with the team.
• Analytical Aptitude: Ability to translate operational data into cost savings, labor efficiency, and throughput gains.
• Systems Agility: Tech-forward leader comfortable with automated pick systems, parcel software, and modern ERPs.
• Clear Communication: Proactively aligns site progress, risks, and performance trends with leadership.

Role Requirements

• Experience: 5+ years of distribution center/fulfillment leadership with a Bachelor’s
• degree (or equivalent supply chain analyst background); OR 8+ years of progressive warehouse operations leadership.
• Fulfillment Background: Proven success in high-volume, direct-to-consumer (D2C) parcel fulfillment operations.
• Technology: Hands-on experience with modern WMS/ERP systems (Epicor, SAP,
• Oracle), pick automation, and multi-carrier parcel tools (ProShip).
• Safety & Compliance: Practical knowledge of OSHA regulations, equipment checklists, and MHE (forklifts, reach trucks).
• Physical Requirements: Ability to stand/walk for 8+ hours a day and lift up to 50 lbs during peak periods. Compensation / Pay Rate (Up to): $100,000.00 - $115,000.00 Per Year